My mother's iphone 5 is stuck

My phone is stuck... I can't power off, my side on/off ringer doesn't bing when I turn it on and my main button doesn't take me anywhere. I have my phone charged so when unplug, my slide screen comes in n takes me to messages.Well I was stuck on something else then i got a text and I got here cause I could slide message to open. I already had her try to hit the lock/home button and it won't even do that!

See Here for > Frozen or unresponsive iPhone
Try this First... No Data will be Lost...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

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IPhone 4 stuck on connect to iTunes and won't budge!

Please help! I was trying to update my mother's iPhone 4 to iOS 5 and in the midst of the update I get an error that says cannot restore and now the phone is stuck on the connect to iTunes screen. I've tried holding down the home and power keys and while it will reboot, it goes right back to the connect to iTunes screen. It is not being recognized by the computer either. Please help!!

Do you update?
If you update OTA, you can hold power and home till it restarts and release when apple logo shows.
If not, you can hold power and home for 10 seconds and release power after 10 seconds but keep holding home till itunes says the phone in recovery mode.
Try a different USB port to restore.
iOS: Restore errors 4005, 4013, and 4014

My iphone is stuck, it says connect to itunes, and when I aconnect it to my pc, my pc says restore data but everything will be erased and I don't wanna lose everything. please help me

my iphone is stuck, it says connect to itunes, and when I aconnect it to my pc, my pc says restore data but everything will be erased and I don't wanna lose everything. please help me

If you have a graphic of iTunes and a cable displayed on your iDevice then it is in Recovery mode.
Check this to try an "exit"
http://osxdaily.com/2011/01/08/iphone-recovery-mode/

I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.

Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

My 5s iPhone is stuck on Itunes icon and a cable. I tried to do a restore but the iPhone isn't updated. All the labs that i send it to, couldn't fix it, what I can to? help! thanks.

My 5s iPhone is stuck on Itunes icon and a cable. I tried to do a restore but the iPhone isn't updated. All the labs that i send it to, couldn't fix it, what I can to? help! thanks.

Sounds like a 'stuck' Shift key. You could try to take the key off and put it back on yourself (should be some info on that from ifixit) or just take it to your local Apple Store and have them fix it.
Clinton

IPhone 3gs stuck in recovery mode, firmware iO 5

My iPhone is stuck in recovery mode. I have a 3gs, firmware 5.0.
Before I tried to restore it, my iPhone would randomly shut off, turn back on, and display a notification that said "Activation Required." Now, sometimes my phone would shut off again and return to it's previous working state. However, this time it did not. I put the phone into recovery mode and tried restoring it on my Acer Aspire 1 with Windows 7. iTunes put the phone through the various stages of restoration; Extracting Software, Preparing iPhone for Restore, Restoring Software, Verifying Restore, Restoring Firmware. After all of this, a nice little error message pops up that reads, "The iPhone 'iPhone' could not be restored. An unknown error has occured (1)."
After this little mishap occured four more times, I decided to click "More Information," and was promptly brought to the help page set up here. I proceeded to troubleshoot by updating to the latest version of iTunes, updating my security, restarting my computer, and so forth until all the necessary precautions were performed. Now it was back to iTunes to try my luck at getting my life back.
To my delight, I found that this time the restoration process took upwards of forty minutes to complete. However, to my despair, a nice little error message popped up that read, "The iPhone 'iPhone' could not be restored. An unknown error has occured (-1)." Ah, a different error message! i thought, feeling as if there was hope in fixing my phone. I clicked "More Information" and skimmed through the specific error messages, looking for that lucky -1. Nothing.
I need help. I have attempted to restore my phone a dozen times since this occurence, and I'm growing tired of going through the same process over and over and getting the same result. My phone is stuck in recovery mode now. I've tried restoring the phone on 2 different computers, to find out if, in fact, the problem was my iPhone and not my computer.
Some important information you may need to know in order to help me solve my problem:
iPhone 3gs
Running iOS 5.0
Using iTunes 10.5
On an Acer Aspire One Netbook
Running Windows 7
All security updates installed as of November 7, 2011
Also iTunes 10.5 on Acer Aspire 57354774 laptop
Running Windows 7
Reply ASAP with a solution please!

Hello,
I have an iPhone 3GS which I updated with the last firmware (iOS 5) 2 weeks ago. Everything goes ok.
And suddenly, while the phone was recharching. It asked me to activate it but I was unable to do it as it was rebooting constantly every time I connected it to iTunes.
I tried both 2 restore modes (Restore and DFU) but since I can't achieve a restore with the last Apple iOS 5 firmware. I got the error code 1.
I I tried on 3 different computers but same error. I really don't know what to do next...
I already called Apple Customer Care and I'm still waiting for an answer. I let you know.
And you, did you manage to get your iPhone back alive ?

How do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured

http://support.apple.com/kb/TS3694#error1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
http://support.apple.com/kb/TS3694#error1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

IPhone 3GS stuck in recovery mode while updating to iOS 6.1

Hello there, I was updating my iPhone 3GS(New Bootrom) from iOS6.0 to iOS 6.1. While it was updating, iTunes suddenly ends up saying error and now my iPhone is stuck in recovery mode loop. I've tried DFU mode on my iPhone and try to kick it out by using TinyUmbrella but the computer doesn't reconize it. And when it was on recovery, iTunes doesn't reconize too, a window pops up and says i have to install 'Apple Mobile Device'. I've re-install and install iTunes a couple of times and nothing is working. Switching on and off the iPhone doesn't work too. Please, someone help me with this problem! I really do not know what to do! Please reply this As Soon As Possible!

Ok. I have spent the last 8 hours researching this problem and have the absolute 110% answer to everyone's problem with this issue.
Error 13 and 14 : Are checksum problems with the firmware image that is in the update package.
The update package is a .ipsw (IPod or IPhone SoftWare). This file is actually just a .zip renamed .ipsw.
The error is caused by a failure to download a crc-free version of the file. Not really sure why there are so many crc problems with the iphone updates, but Apple does not check the integrity of the update package before wiping your current version of IPhone software and that is why all IPhones that start an update with a bad update package end up in recovery mode. These errors are NOT related to the iTunes installation, antivirus software, or firewalls.
Recommendation : use a program like "Object Fix" (Freeware) to verify the integrity of the file prior to commencing with any new updates. You will have to keep trying to download it until you get a error free file. Once you have a CRC error free file this problem will go away. (I thought TCP/IP helped get rid of CRC errors.)
I had another problem and that was...
Error 1603 and 1604 : These are USB driver connectivity problems.
Recommendation : FULLY uninstall and re-install itunes software as stated in the Apple support documentation. Be sure to reboot between each step and these problems should clear themselves up. In addition, firewalls and anti-virus software may cause these errors as well.
Finally, shame on apple for not properly documenting their software so that end users do not have to decrypt their error messages with no true support to solve the issues. These are problems that enough people have had that there should be specific documentation on these problems.

IPhone 5 stuck in recovery mode. Not recognized in iTunes for Windows

Hi,
My iphone 5 stuck during update to 8.2. It is now frozen in recovery mode, showing a 'connect to itunes' screen. The problem I have is that (the recently upgraded to 12.0.1) itunes is not recognizing my device. I have tried all of the suggestions here: iPhone, iPad, or iPod touch not recognized in iTunes for Windows, to no avail. I have not removed iTunes and reinstalled to test that, as I am concerned this will destroy the backups of my phone - which I will now desperately need once the phone is recovered.
Has anyone got any suggestions?
Cheers

Hi AmberX92,
If you receive an error 3194 when attempting to restore your iPhone, I would suggest that you troubleshoot using the steps in this article -
Error 3194, Error 17, or "This device isn't eligible for the requested build"
Thanks for using Apple Support Communities.
Best,
Brett L

After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.

After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.

Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808

Iphone 4 Stuck at connect to itunes screen.

Dear Apple support community,
30 minutes ago I tried to reset my iphone 4. (It was currently running on Ios 7.1.2.)
First I made a backup from my iphone in itunes, no issues here.
When I clicked on the reset my iphone button it started resetting my iphone (it rebooted etc) and then after like 10 - 15 minutes it get an error message. (Accidently i clicked the error message away ;s). Now when I turn on my iphone 4 I see a white cable with an arrow aiming to the itunes logo. When I connect the iphone to my windows PC itunes doesnt recognice my phone whatever I do. (I rebooted my iphone and PC multiple times removed the cable etc nothing worked)
When I connect the iphone of my mother ( a iphone 4s) it works just fine.
Can someone please tell me how to fix this? I would really appreciate it:)
Thanks in advance,
Rob

iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

My iPhone is stuck in headphone mode. I've tried inserting and removing headphone jacks, blowing compress air into jack opening, using warm air from hair dryer, but

My iPhone is stuck in headphone mode. I've tried inserting and removing headphone jacks, blowing compress air into jack opening, using warm air from hair dryer, and a number of setting changes, but the iphone is still in headphone mode.

it's a hardware issue
https://discussions.apple.com/thread/1343532?start=315&tstart=0

My iphone is stuck in recovery mode and wont recover in itunes

hi all, my iphone is stuck in recovery mode, have tried holding down buttons and reconnecting to itunes, it still is frozen,,,what do i do????

I'm having the same problem!!! My iphone worked perfectly until all of a sudden it says i can't receive or make calls and that i need to restore it? So i try but then right in the middle of restoring it, my iphone just disconnects by itself?

My iphone is stuck in restore mode. I plugged into macbook and ran a restore and it is still stuck

iphone is stuck in restore mode when i did a rebook. I hooked up to my macbook and ran a restore. Itunes ran through the restore and now it is still stuck in restore mode.

If it won't restore in the regular restore mode, you may want to try putting it in DFU mode if you haven't already. Instructions for this are linked below.
http://www.iclarified.com/entry/index.php?enid=1034
Put it in this mode, then do a restore again through your computer.
Hope this helps you out!

My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
Thanks,
Nathan.

HT1414 my iphone is stuck in the "connect to iTunes" screen! even if I turn it off or reboot it! What can I do?

My iphone is stuck. I tried to update the iOS to get iCloud. Whilst updating the software an error occured (don´t know which) and the screen now is fixed on the "connect to iTUnes". I tried to turn it off, but when turning back on, the apple appears, and then again the connect to itunes screen.
My itunes does not recognise the iphone.
What can i do?

Leave it plugged in, and iTunes open, and hold the home and power buttons at the same time. This is a reset. The screen should go dark for a brief moment before the Apple logo reappears. At this point, let go of the power button but continue holding the home button. Let go when you see the Connect to iTunes screen, and iTunes should say it has detected a device in Recovery Mode. Click restore.

My mother's iphone 5 is stuck

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