My motherboard went out and I got a new computer and I need to deactivate Pro X from the old system and activate it on the new system. How is this done?

Hi David ,
If it is a retail version ,then you need to deactivate it and uninstall it as well from your old computer and then you can install it back on the new computer.
If it a subscription based software ,then you just need to deactivate it and you can operate the same on your new computer by entering in your credentials .
For more information ,you can refer to this link.
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Regards
Sukrit Dhingra

Similar Messages

I have Photoshop CS purchased many years ago for a LOT of money. Other day went to use it, got msg. "computer configuration changed, need to re-activate". Tried that for days, didn't work. Cannot call ANYONE to find out problem. Am not very computer l

I have Photoshop CS, purchased many years ago for a LOT of money. Other day went to use it, got msg. "computer configuration changed, need to re-activate. Tried that for days, didn't work. Cannot call ANYONE to find out problem. Am not very computer literate, so don't understand what that means. LOVE the CS program and know how to use it, so don't want to have to learn something new. Don't know what to do. Went to all the big name stores and no one can tell me anything, like what happened to CS or what is replacing it that is the same as CS. CAN SOMEONE PLEASE HELP!!!

jd49034389 wrote:
down further there is a Photoshop CS2, do I just do that one?
Yep. That's the one. Make sure to use the supplied key on the download page, not your old one.
Good luck.
--OB

HT201317 My iPhone is running out of storage. I want to delete a bunch of photos on my phone. I have iCloud. How do I delete photos from the iPhone and keep them on my computer? I need to free up storage as my phone will no longer take photos.

My iPhone is running out of storage. I want to delete a bunch of photos on my phone. I have iCloud. How do I delete photos from the iPhone and keep them on my computer? I need to free up storage as my phone will no longer take photos.

The only way you can do that is to import them into your library first, but you may have done that already.
The easiest way to tell is to select a photo from the photostream album in iPhoto and ctrl-click on it, if it gives you the option to import it isn't in your iPhoto library, if it offers you the option to show in library it has already been imorted.

Just purchased a new iPhone 4S and instead of downloading from my old phone, I set up as a new iPhone. Can I revert this?

I just purchased a new iPhone 4S. Instead of restoring my information from my old phone, I set up as a new one. Is there anyway I can change this?

http://support.apple.com/kb/HT1766
Doesn't sound like your restored from your backup, otherwise pics in your camera roll would've transfer over.
Take a look at the link and double check you did the correct steps.

I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud!

I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud! HELP!!!!!!!

In this complicated case, I think it's important that you get your work in.
The Photography Plan includes Lightroom 5 and Photoshop CC. Open an account with them and for $10 a month you can be back in business which I think nets you more than $10. It's what I do. You can do this immediately. You get two seats and they can be either Mac or PC.
In your spare time you can sort out the license issue and cancel the plan later on if this is fixed.
If you don't want to go there, then you will have to call Customer Service by phone and hope they can fix this.
800-833-6687
Monday—Friday, 5am—7pm PT
I'm a user like yourself and aside from pointing you to Help docs, I have no authority to fix activation issues.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Find your serial number quickly
Best of luck, whatever you do.
Gene

Hi there, I recently got my emails (rescue and primary) compromised and had to make a new account. How do I get my credit card off the old account and add it to the new account?

I recently got hacked and I had my primary email password different from the password for the email. Now, I tried to change my primary email on the old account and it seemed to work, until I tried to sign in again and it didn't. I made a new Apple ID and it won't let me get past the option of not having to put in my credit card, now I had messaged Apple Support team and they said they put a hold on my card for if any unauthorized purchases be made it wouldn't be from me.
So now I go and ask them to simply remove my credit card from the old account so I can put it into my new one and they say you need to contact the Apple Security Team, they provide a number which doesn't work because I live in Lebanon, and there is no number in another country to get a hold of someone to talk to. OK, now they're not replying back to my emails because I need to talk to someone who is from the Apple Security Team.
I really just want this done and need help because it's been a month since this has happened, and I can't rescue my emails at all because the hacker changed the passwords to both accounts. If anyone can please help, I'm really really frustrated about this and to think they'd be very concerned about there 'valued' customer.
Thanks again,
Lydia101

It was O2 he was on. I don't know if it was unlocked. How do I check? And also how would I get it unlocked?

Got this problem with backing up my new iPhone 5 from my other IPhone 4 data. After changing to my new IPhone 5 I haven't backed up my old IPhone in almost a year. Now I want to sync all the data of the old phone and I can't do neither backups. Help!!!!!

Every time I started to at least restore the little data left on the very last update I made in the old phone at Itune It continualy kept trying to restore and at the end a message will appear saying that an error had occurred and restore was unable to complete. Please I need help on this. I got over 2,000 songs in the old phone and I don't want to loose them. Thanks!

Hello DebbieRNPR,
I'd suggest looking over the following articles, as they should be of some use in your endeavor to back up your old iPhone, then restore its content to the new iPhone.
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Cheers,
Allen

HT5621 My family has an Apple ID and I also have one and I got apps on an iPhone with my Apple ID but I'm giving it away and erasing it an I want to put my account on my iPod and keep my apps and progress from family Apple ID can I do this keeping family

My family has an Apple ID and I also have one and I got apps on an iPhone with my Apple ID but I'm giving it away and erasing it an I want to put my account on my iPod and keep my apps and progress from family Apple ID can I do this keeping family iCloud

Open itunes, connect iphone,select what you want, sync

HT1311 i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on th

i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on the phone

What is the precise wording of the error message that occurs on the old iPhone when attempting to do a backup?
Are you attempting to backup via iTunes on the computer or iCloud?

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
Take care,
Sterling

I just got a new computer. Itunes tells me that it wants to erase my ipod and install a new library. How do I get the old library on my new itunes/

I just got a new computer. Itunes tells me that it wants to erase my ipod and install a new library. How do I get the old library on my new itunes?

Launch iTunes on the new computer. From the iTunes menu bar click Store / Authorize This Computer.
Connect the iPod to your computer then select it under Devices left side of the iTunes window.
Then from the iTunes menu bar click File / Transfer Purchases From..

Old computer died and I am trying to install Illustrator CS5 on new computer. Last version I had before CS5 was/is Illustrator 10, which has been installed in new computer. CS5 install says I need CS2,3, or 4 before installing 5, but old computer went dir

Old computer died and I am trying to install Illustrator CS5 on new computer.
Last version I had before CS5 was/is Illustrator 10,which has been installed on new computer.
CS5 install says I need CS2,3 or 4 before installing 5, but old computer went directly from 10 to CS5.
How can I repeat this 10 to CS5 install?

It does not seem likely that CS6 was upgraded from version 10. You might want to check your purchase history in your Adobe account to see if there is some missing link in the chain of purchases you made.
You can always try contacting Adobe support thru chat to see if they can find information or otherwise assist you in this matter.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I got a new PC. I was able to back up the old one and dowloaded my iTunes library. I keep getting a message that says: This computer is no longer authorized to play purchased items that are on this iPod." It asks me to authorize, which I have done 20 ti

My old PC died and I got a new one. I was able to back up the old PC and downloaded my iTunes library on the new PC. I keep getting a message saying: "This computer is no longer authorized to play purchased items that are on this iPod. Would you like to authorize this computer for the items purchased from the iTunes store?" I have authorized the new PC, but it continues to ask me over and over, and if I authorize it again, it tells me I already authorized. So frustrating! I deactivated the old PC and activated the new one.
Also, I purchased a song from iTunes store and while it shows in my library on the PC, it won't download to the iPod. Why won't the new song download to the iPod?
Any ideas. suggestions?

Well Authorize the Computer...........

HT201274 iPhone 4s, but wifi option is greyed out. I want to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, bought a iPhone 5c. how do I erase all on my 4s with no in

I have an iPhone 4s, but wifi the option is greyed out. The wifi stopped working on it months ago. Now I wanted to erase all content and setting from my old 4s and it will not connect to the internet, because the cellular data is no longer connected, since I bought a new iPhone 5c. I can't erase my phone by pluggin it into my Macbook Pro, since I can't disable the "Find my iPhone" App without internet. How do I erase all the data and setting on my 4s without connecting to the internet? It is running ios 7

See this https://answers.yahoo.com/question/index?qid=20131119125513AAtRloc
I just did it. To enter DFU mode, I had to use "method 3" on this post
http://thebigboss.org/guides-iphone-ipod-ipad/dfu-mode
Too bad my 4S is 2 years old. Wifi is dead. I had to upgrade to 5S, but 5S is soooooo much faster than 4S so it's kind of good outcome. Without the 4S breaking down, a stingy person like me would have never upgraded the phone.

I got a new iphone 5c for Xmas and my laptop is registered with my iphone 4, which I no longer use or have hence the new phone lol. How do I remove the old info and register my new phone? Will it let me?

I got a new iphone 5c for Xmas and my laptop is registered with my iphone 4, which I no longer use or have hence the new phone lol. How do I remove the old info and register my new phone? Will it let me?

You do not register the phone with the laptop. If you are using the same Apple ID on the new phone as the old, you will have no trouble. Connect the phone and you can restore from a backup of the old phone, or just sync your new phone if it is already set up, with the laptop, managing your content in iTunes.

My motherboard went out and I got a new computer and I need to deactivate Pro X from the old system and activate it on the new system. How is this done?

Similar Messages

Maybe you are looking for