My mothers iPod dosent show her primary  mail acct and asks for a password for that acct and when i click on the one that shows its her other acct and it asks for the password for the primary acct and then refuses the password can someone help?

My mothers iPod dosent show her primary mail acct and asks for a password for her primary mail acct and shows her secondary acct without any label and password please help tried everything do i need to delete both accts and start over????

also the secondary acct does not show up on mailboxes just #of e-mails something is not right with this iPod should we delete the mailing accts and redo them or...... please help my mother almost threw the iPod overboard on her last overseas trip and ive tried everythin i know to do so help help help

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    Report generated 13 February 2015 15:33:46 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
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    Click the [Click for details] links for more information about that line.
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             1%    AVG
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        215 MB    com.apple.WebKit.WebContent
        125 MB    avgd
        107 MB    Safari
        90 MB    Messages
        69 MB    WindowServer
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        1.53 GB    Inactive RAM
        637 MB    Wired RAM
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