My Mountain Lion download is stuck at "An error was produced" in the PURCHASED section.  What can I do?

My Mountain Lion download is stuck at "An error was produced" in the PURCHASED section.  What can I do?
Help, please

Please help :)

Similar Messages

  • I request the code for the exchange of Mac OS X Mountain Lion, on 25 July and still I do not get the validation email, what should I do? :/

    request the code for the exchange of Mac OS X Mountain Lion, on 25 July and still I do not get the validation email, what should I do?
    ANYBODY HELP ME!!

    same problem here.....
    anyone can help?

  • Mountain Lion download getting stuck at 79MB w/ no internet connectivity issues

    I just purchased Mountain Lion via the App Store but everytime I try to download it, the download gets stuck around 79.4MB and the download time just gets longer and longer without the download actually pausing. Pausing and resuming have the same problem, the file size just goes up to 80+MB before dropping back down to 79.4MB again. I have tried canceling, reopening the App store and re-downloading several times already without success. Please help! I went through Mountain Lion download problems in the forum but I can't find a solution. I'm downloading onto an iMac on a broadband Wifi personal home network and can surf the internet without problems and as quickly as usual. For reference, my connectivity speed at this time is usually enough to download a 300MB file in 15 mins to half an hour.

    http://www.apple.com/support/mac/app-store/contact.html?form=account or try a wired connection.

  • My mountain lion download has stuck at 53.25M.

    Mountain lion stuck in dowmload mode. Wont go past this , despite resarting my iMac. Can anyone help?

    I was also getting stuck at 53.25mb and tried several solutions on the forum.
    A possible reason I have found is if you are (as I am) on BT Broadband using a 2-Wire Hub because there is apparently a 2GB download limit (not heard this of this before). I read this on MacRumors and that BT plan to release a firmware upgrade to sort the problem.
    In the meantime I switched to another non-BT wireless network in the same building and hey presto the download is flying.
    Haven't tried the hotspot shield solution.

  • Stuck with the software update process (to the 8.1.3) and didn't find any help on the Support section, what can I do?

    Dear Community
    For the second time I tried upgrading my iPhone 5S to the latest software, the iOS 8.1.3, but as I expected, it failed. The process stops and my phone gets stuck on the same "software upgrade screen" without proceeding. The first time this happened I had to contact the iDoctor/Apple Support to get some help. However I was told there was nothing they could do, so, as my phone was still in warranty, they gave me a new one. I tried reseting,'backuping', restoring and syncing, but none of that helped. I look forward to hearing from you and I hope you can help, because I am still with a non-working cellphone. Thank you,
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    Bruna

    If this is the second iPhone that does that, visit an Authorized Apple Service Provider or Apple Store instead of contacting Apple Support over the phone. They can update the phone for you, just to make sure that your backup data or iTunes on your computer has nothing to do with that.
    You can find Authorized Apple Service Providers or the next Apple Store by using this link:
    iPhone - Contact Support - Apple Support

  • Since I have upgraded to mountain lion hhd cannot be mounted to my iMac. Either usb drives. What can I do?

    After upgrading to mountail lion my imac can not mount hdd's or usb flash drives. What should I do?

    Try this: in your Utilities folder launch Adobe Flash Player Install Manager and run it to completely uninstall Flash. Then go to http://get.adobe.com/flashplayer/ and download Flash
    Once downloaded, double-click to open it and run the installer. If you get a message saying the file can't be opened, or similar, Control+click or right click and select 'open' and should then be able to proceed to install it.

  • I lost Power while I was 50% through on my Free Mountain Lion Download.

    I lost Power while I was 50% through on my Free Mountain Lion Download. Restarted my system and did not find the Download on my Launchpad. Is there anyway I can continue that download? Tried refilling the form, no Luck Though!
    The form says I have already claimed my Free Code for my MacMini Serial!
    I live in India and this is a very common problem I am guessing! Slow Internet Speeds and Power Issues!
    Help would really be Appreciated!
    - Sigmund Quadros

    Thanks so much mate! The download has begun, from the top though! Doesn't really matter as long as I have it downloading! Cheers! And Big Thanks again!

  • How many machines can I install on with one Mountain Lion download?

    I want to upgrade to Mountain Lion, but I have both an iMac and a MacBook Pro.  Do I have to buy two Mountain Lion downloads - one for each, or can I somehow download twice after paying once?
    Judy

    Actually, having made the same claim a couple of days ago and being proven completely wrong, I have a certain responsibility to correct you by mentioning that there is no limit to how many machines ML can be installed on, as long as you own or control those machines.
    See section 2B(i): http://images.apple.com/legal/sla/docs/OSX108.pdf

  • I purchased Mountain Lion on my MacBook and want it on my mac desktop as well. Can I download the same purchase on my desktopMac? and how do i do that?

    I purchased Mountain Lion on my MacBook and want it on my mac desktop as well. Can I download the same purchase on my desktopMac? and how do i do that?

    Welcome to the Apple Support Communities
    When you purchase Mountain Lion, you can install it as many times as you want on all your computers for free. To install it on the desktop, open the App Store, go to Purchases tab and download OS X Mountain Lion.
    Another option is to redownload it on the MacBook, put the installer onto a USB drive and connect it to the desktop in order to upgrade

  • HT202159 while downloading new Mountain lion OS i am getting "An error while downlaoding" , since i have already purchased the same & am not able to dowload the same, please suggest a solution

    while downloading new Mountain lion OS i am getting "An error while downlaoding" , since i have already purchased the same & am not able to dowload the same, please suggest a solution

    Disable anti virus software and try turning off the Firewall in System Preferences > Security & Privacy > Firewall.

  • Mountain Lion download problems with Lion 10.7.5 (no VirusBarrier issue)

    I have a mid-2009 Macbook Pro. From the factory it came with Snow Leopard but has since been upgraded to Lion OS X 10.7.5. I do not have VirusBarrier, I am writing from a recently clean-installed Lion.
    I have now been troubleshooting my Mac for several days. When I wrote first, I had an issue with Safari having been damaged and so I wasn't able to reinstall Lion - but after a certain extremely helpful community member I finally succeeded in installing Lion.
    But the issues with the App Store still persist. All my Mountain Lion downloads fail, getting the error message "can't verify, might be corrupted" what many here have also been getting. However, most solutions were related to VirusBarrier (which I don't have), or /var/folders errors (Console does not show any var-related errors).
    So if it's not a var-related issue, or related to firewalls or virus softwares (I have disabled the Firewall and I have no virus software installed), what could it be?
    When the download and install of ML failed last time, Console showed the following messages:
    11/30/12 11:54:44.617 AM com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [235] for authorization created by '/System/Library/CoreServices/Software Update.app' [567]
    11/30/12 11:54:44.617 AM com.apple.SecurityServer: Failed to authorize right 'system.install.software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [235] for authorization created by '/System/Library/CoreServices/Software Update.app' [567]
    11/30/12 12:25:49.252 PM authexec: executing /Applications/Install OS X Mountain Lion.app/Contents/Resources/InstallAssistantTool
    11/30/12 12:26:17.178 PM Install OS X Mountain Lion: Stopped operation queue with Error Domain=IAErrorDomain Code=101 "This copy of the Install OS X Mountain Lion application can't be verified. It may have been corrupted or tampered with during downloading." UserInfo=0x7f93aad17ee0 {IAErrorAlternateAction=App Store, NSLocalizedRecoveryOptions=(
        Cancel,
        "App Store\U2026"
    ), NSLocalizedRecoverySuggestion=Delete this copy of the application, and go to the Purchases page of the Mac App Store to download a new copy., NSRecoveryAttempter=<IARecoveryAttempter: 0x7f93aab1e1d0>, NSLocalizedDescription=This copy of the Install OS X Mountain Lion application can't be verified. It may have been corrupted or tampered with during downloading.}
    ...and a bit later, upon re-starting the download:
    11/30/12 12:29:40.515 PM com.apple.SecurityServer: Failed to authorize right 'system.install.apple-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [817] for authorization created by '/Applications/App Store.app' [781]
    11/30/12 12:29:40.547 PM com.apple.SecurityServer: Failed to authorize right 'system.install.software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [817] for authorization created by '/Applications/App Store.app' [781]
    Problem elimination:
    * I don't think this is a router-related issue: I have downloaded and installed other softwares outside App Store successfully
    * As said, I don't think this has anything to do with Firewall or Virus settings
    * Nor has this anything to do with /var/folders as far as I can tell
    What I've tried so far:
    * Repaired disk permissions several times
    * Rebooted
    * Restarted App Store
    * Following one advise found on the net, I deleted preflight.pfpkg just in case
    * All the time I have made sure my OS has the most recent Software Updates installed (most of them downloaded successfully, while with Safari and OS 10.7.5. I had to try several times before they were downloaded succesfully)
    I just reinstalled my OS X Lion, only to use it to jump on to Mountain Lion - so I am pending my migration until ML is installed. I would like to fix this soon, since I'd like to get the migration done and my real work started. I would really appreciate your help.
    I'm not very adept at using Console or Terminal to troubleshoot, so if someone could guide me through the problem identification, that would be great. Unless someone already knows exactly what's going wrong and can show me a working solution - that'd save my day!
    Thanks!

    In cases like this, if you have an Apple store near by, they will most likely install the OS free of charge for you, if you can't bring your Apple ID along to prove you've paid for it.
    Would that work out for you?

  • OSX Mountain Lion download not included on MBPr 15"?

    Hello everybody!
    I have a Macbook pro retina 15" and just accidently bought mountain lion via appstore beacuse a thought it was free as my macbook was shipped with mountain lion. I was not logged in on my account so the buy button did say the price, I just assumed it should be free as I already have it on my mac so i pressed it and logged in on my account to proceed the download, I got a receipt of it today.
    should it be this way? I just wanted to make and USB bakup of the OS for future needs. It's not alot of money, I just think it is a bit wierd.

    Since your system came with Mountain Lion pre-installed you wouldn't use the App Store version as your pre-installed version is specific to that machine.
    To get the InstallESD.dmg file for your version of ML you need to redownload it using the following steps:
    Restart using Command+R into the Recovery HD.
    Plug in an external USB drive with at least 20GB.
    From the OS X Utilities menu select Reinstall OS X.
    Follow the prompts and make sure you point to the external USB drive to install to.
    IMPORTANT: You need to keep an eye on the download and as soon as it finishes and restarts your system (at the black screen), UNPLUG the external USB drive.
    After you system restarts and you get to your Desktop, plug the external USB drive into your system and navigate to a folder name something like "OS X Install Data Files". Inside there you will find the InstallESD.dmg file.
    Copy the InstallESD.dmg file to your Desktop.
    Plug in a USB thumb drive (8GB). Make sure it is formated as Mac OS X Extended - Journaled and with the GUID partition table. This makes it bootable.
    Open Disk Utilities; then the Restore tab.
    Drag the InstallESD.dmg file to the Source text box.
    Drag your USB thumb drive to the Destination text box.
    Click Restore. This will create a bootable USB thumb drive with the pre-installed OS X Mountain Lion for your machine
    Good luck!

  • HT4718 Can't find iLife after Mountain Lion download?

    After my mountain lion download (done by a genius at the apple store so I know I didn't mess it up!), ilife isn't here. It's also not under the "purchase" section of the app store like support.apple.com says it should be. help?

    New Macs come with iLife. However, if you did a clean install you're not going to have iLife.
    However, the original install disk that came with your Mac should have an iLife installer included.

  • Slow internet after mountain lion download

    web pages open slowly or not at all after mountain lion download

    I'm having the same problem but only at home with a slow internet service.  At work with faster internet my macbook pro works fine.  I wonder if Mountain Lion requires some minimum internet speed?  Our old macbook pro (not using Mountain Lion) still works fine with our slow home internet.  This change happened when I installed Mountain Lion.  Also I can boot from by back up disk and bypass Mountain Lion and work with my slow internet at home. ???

  • After Mountain Lion download, FaceTime is not working anymore. Any ideas?

    After Mountain Lion download, FaceTime is not working anymore. Any ideas?

    I have reinstalled mountain Lion again . This time, Facetime works when somebody calls me, and I can do calls from my Mac again. But the problem was still that I was not able to call my iPad, what I was able to do with Lion (I had one Apple-ID and two call adresses). The solution was this time to generate a second Apple-ID from the Facetime in my Mac (this doesn't affect your main Apple-ID, it's only used for Facetime). Now, it works!  ;-)

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