My mouse cursor disappears and does not come back when the mouse is moved.

Ocassionally my cursor disappears, usually when the display has gone to sleep. The mouse is still working because I can "mouse over" places on the screen, they are highlighted, and click on items, but there is no cursor. Fortunately, I can usually find the Apple menu and restart, but having to reboot is annoying. This did not happen before I upgraded to Lion (10.7.1). I am usually connected to an external display when this happens.

I found this in the community. Same problem Mouse pointer disappears on second monitor.

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Have most recent macbook pro connected to thunderbolt via thunderbolt cable. Occasionally when I close my laptop the thunderbolt display goes black and does not come back on---even in response to keyboard. Help

Have most recent macbook pro connected to thunderbolt via thunderbolt cable. Occasionally when I close my laptop the thunderbolt display goes black and does not come back on---even in response to keyboard. Help

Hello QuinnDev,
Thank you for posting in the Apple Support Communities. It sounds like you are trying to use your MacBook Pro with a Thunderbolt Display in closed clamshell mode (MacBook Pro closed), but sometimes the display doesn't stay on. I found an article that talks about closed clamshell mode. You would have to fulfill the following requirements to use your display this way:
Requirements for closed display mode:
Power adapter
External keyboard, mouse, or trackpad
External display
You can find all the steps and the full article here:
Mac notebooks: How to use your computer in closed clamshell (display closed) mode with an external display
http://support.apple.com/kb/HT3131
I hope this helps!
All the best,
Sheila M.

My ipad screen is black and will not reset and does not come back after restoring, the info is still on internal because i can see it on itunes in the apps catagory it's the display is not working, can see backlight but black...does anyone know how to fix

my ipad screen is black and will not reset and does not come back after restoring, the info is still on internal because i can see it on itunes in the apps catagory it's the display is not working, can see backlight but black...does anyone know how to fix, other than take it to apple.
thanks!

The wish list only works on apps you have to pay for. To get it tap the icon of the app you want to save. After it opens at the upper right corner is a box with a arrow. Tap that then tap add to wish list list in the box that opens.

HT4367 Whenever I try to rent a movie, Apple TV buffers and does not come back. I am able to see other programs, but not able to rent movies. And the movie charge still goes on my bill.

Whenever I try to rent a movie, Apple TV buffers and does not come back. I am able to see other programs, but not able to rent movies. And the movie charge still goes on my bill.

Apple TV uses iTunes. The reason you can't rent through your ATV is because you can't rent movies through iTunes Canada. Sadly, as this is a user-to-user forum, no one here would know when or if rentals will come to Canada.

My brand new iphone 4gs from Sprints, is turning off whenever it wants and does not come back after 2 or 3 hours???,

My brand new iphone 4gs from Sprints, is turning off whenever it wants and does not come back after 2 or 3 hours???

Return it for a warranty replacement.

I am trying to delete some aps, but the delete "X" does not come up when the ap is pressed. Anyone know how I can fix?.

Hi, I am trying to delete some aps, but the delete "x" does not come up when the ap is pressed. Anyone know how to fix. Also, my ipod is turning off on its own and won't power back on unless I plug it in although it is fully charged.

For the apps:
- You can't delete the apps that came with the iPod
- Go to Settings>General>Restrictions and see if there is the Restrictions set that prevents deleting apps

My network goes off and does not come back unless I switch off and switch on

I have a vodafone connection.
Whenever I go underground while traveling in train, my network goes off and but does not come back unless I switch off and switch on the phone... any suggestions???

I would advice to perform a hard reset (holding Power button + Home button for at least 10 seconds until Apple Logo appears)

Signal does not come back when I lose it?

Every time I lose signal my phone stays on no service? I have tried a reset and looked at settings, I've even asked in the apple store but told they don't know of an issue yet it's all over the web. My temp fix is to turn flight mode on and off but does anyone have a permanent fix? Thanks

Here in Sweden it is a big problem that only iphone 5 has, and only with the carrier "3".
3 is the name of a carrier here in Sweden.
All the iphone 5 with the carrier 3 has this problem. I have called apple and the carrier. No solution jet.
I have an original unlocked Iphone 5 with OS 6.0.1.
I have restarted, resetted, reupdated "re" everithing... even used the phone 24 hours completely clean in factory settings.
To make sure it wasn´t the phone that had a problem, I tryed with 2 other simcards from other carrier and they worked perfect. The service is coming back with them. Only with all the simcards from three "3" carrier, the network never comes back.
I tryed to put the "3" simcards on the iphone 4s with OS 6.0.1 and they worked fine, the network was coming back.
It seams to be a problem with the combination of the "3" simcard and the "3"network and iphone 5.
I have been thinkin, what is different with "3" from other carriers???
The difference is that 3 doesn have any gsm, edge, 2g antennas. They only use 3g, umts antennas.
All other carriers uses the gsm 2g edge antennas where 3g umts lte is not available.
This could be the problem.
I am afraid that Iphone 5 searches for edge gsm 2g antennas when the 3g disappears and gets stuck there even when the 3g network comes back.
Could it be that in the software it was forgotten to search for 3g again when the 3g network comes back?
I mean the the software tells the iphone 5 to search for edge on and on, but never tells it to search for 3g again?
I wish an apple technician could read this.

Good morning, I returned a few days abroad (Antigua), 4 my iphone does not come back to the correct time of Rome in automatic mode but only manually, there is a solution to restore the correct time in automatic mode? ? Thank you.

Good morning, I returned a few days abroad (Antigua), 4 my iphonedoes not come back to the correct time of Rome in automatic modebut only manually, there is a solution to restore the correct time in automatic mode? ?
Thank you.

Hi,
Try a Reset of the Phone... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 15 - 20 Seconds...
Release the Buttons...
Turn the Phone On...
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

CQ62-215DX hybernates upon closing notebook and does not come back on after opening screen again

My CQ62-125DX Product WQ5856UA#ABA shut down when book was closed in the on position. The screen remains black athough Cap lock light s intermitent. I shut down to reboot, and system sounds and acts as if t was coing o, but screen never lights up.
This happened only after the laptop screen was closed and reopened. after giving up I decided to press the power button three week later, and it came on, but thinking all was Ok after a couple of days, again I closed the laptop and screen will not come back on upon opening. It seems to gointo hybernate mode, but will not wake up again. If it happens to come on again I will go in and shut off the energy saving featues, so it does not go into hybernatiion, but mean while...... What fix do you have for this issue. I'm not doing anythingut of the ordinary, I look online, and see that many people experience these symptoms. Have you looked into this and figured how to solve this glitch?? Thanks in advance for you help ALbert

Same thing here!! I was calling my wife and it happened 3 times in a row in a matter of minutes. I rebooted the phone and it went away. Hasn't crept up on me again, yet (knock on wood).
I don't know whether it makes a difference and whether they are technically the same, but I upgraded the firmware that was released 07/10/2008 that is from Apple's Servers from version 5A345 to 5A347 just to see if this fixed any last minute glitches.
I hope this problem never surfaces again. We all paid a lot for these and spent a lot of time waiting for activation.

Ideapad K1 shuts off and does not come back on unless hard reset by battery disconnect

For some reason, once in a while, my Ideapad K1 will shut off and will require the battery be manually disconnected and reconnected to come back on again. The light will not show charging when plugged in as well when it shuts off.
I am on the lenovo latest factory update.
This is quite annoying as it is difficult to remove the rear panel and put it back on to disconnect the battery.
Is there any kind of fix/patch/update that resovles this issue?
Are there any work arounds that are less of a hassle?

Try to set it up as new device, this time without using the latest backup. If this does not work, contact Apple to get it checked.
Apple - Support - Service Answer Center

The back-and-forth bar does not come back when I reset to defaults. This problem is not solved.

I have attempted to get my back-and-forth navigation bar back as your website suggested, i.e., View/Toolbars/reset defaults, but it has not corrected the problem.

Have you tried any of these:
http://support.mozilla.com/en-US/kb/Back+and+forward+or+other+toolbar+buttons+are+missing
http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar
Is your Navigation Toolbar showing?
'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(~~red:Linux & OSX see~~: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M then release the key
''Windows'' Method 2. Tap the F10 key, while the Menu bar is visible, choose "View > Toolbars", click "Menu Bar" so that a check mark is placed next to Menu Bar
''Windows'' Method 3. Tap and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar so that a check mark is placed next to Menu Bar
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''
'''[http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar How to customize the toolbar]'''
'''Julia'''
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.6.0.18; current ver. 1.6.0.20 (important security update 04-15-2010)
(Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.
'''You''' ~~red:'''MAY'''~~ '''need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)''': your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
''You may be able to update from the Adobe Reader installed on your system'' instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (''in Windows, Start > Program Files, find and click Adobe Reader to open''), click Help, click Check for Updates.
''If you go to the Adobe site to download the current Adobe Reader:''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
-exit Firefox (File > Exit)
-In Windows: check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

Hp Laserjet pro 100 m175mw heats up very fast and does not come close to the specified print speed.

I got myself the above all-in-one colour printer and have realised that the printer heats up very fast. After about 15-20 prints (sent in smaller files as advised by the manual), the printer heats up and each page took almost 2 mins to print. Frankly, I have never encountered such problem with any of my previous three laser printers. Anyone can point out what could be wrong or at least what can I do to reduce the problem from popping up.
Personally, I suspect this is a hw design problem....will be contacting HP too see what is their input.
Also the actual printer speed is not even close to the spec stated on paper.
regards
Colossus

Hi Colossus,
Follow the steps below.
1. Turn off the printer, and then remove the power cable from the back
2. Wait about 2 minutes, and then plug the power cable directly into the wall outlet
3. Turn on the printer
If you still have the same issues you will need to contact our techincal support for additional troubleshooting. The number for US/Canada is 800-474-6836, if you are outside the US/Canada region click on the link below to obtain number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

My iPhone 3GS keeps on shutting off randomly and does not come back on

Hi
I have had this problem for months now. With this problem anything that I do it can randomly shut of and the only way to get the iPhone back on I'd to plug it into a power source. I have tried restoreing it and resetting it several times and it hasn't worked.
If anyone has a solution or is going through the same problem I would be very grateful for a response. :)
Thanks,

Hi,
I had a similar problem with iphone 3GS, my battery was not keeping its charge so I decided to replace the battery, not easy!! The new battery seemed to be charging fine and it is fully charged but my phone either switches off as soon as you take it off charge or it only lasts a couple of minutes. Could I have not connected something properly when I replaced the battery or is the battery faulty?

My iphone 4 screen went black and will not come back on, the screen lights up but is still black and will not show anything on the screen, it still vibrates though. help

my iphone 4 screen went black and will not show anything on it, the phone still vibrates and lights up but the screen is black, HELP.

I have a similar problem. I restored my iPhone 5 to the latest available OS. After completing the process the phone never restarted. The phone was fully charged when I restored it but now refuses to charge past the red battery icon. I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone. The Apple logo does come on and the software fully loads. iTunes tells me the phone will restart but never does. I left it to charge all night but it never appeared to load the battery. This morning I went to the Grand Central Terminal apple store for help. A woman at the store plugged the phone in but it never charged. She absolutely refused to believe that I got my phone in UFD mode and loaded any software on. I don't think it is a battery issue. The only solution I was given was to buy a new phone. Repairing it was out of the question. At this point the phone is completely useless. Thanks in advance for the help.

My mouse cursor disappears and does not come back when the mouse is moved.

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