My mouse wheel has stopped scrolling up

I've had the Mac Might Mouse for about 5 months now when all of a sudden the scroll up function on the ball has stopped working.  I could feel something mechanically happen when this stopped functioning.  Please let me know if there is a way I can fix it.  The mouse wheel will still scroll left, right and down.  Thank you.

The MagicMouse is covered by the same on-year warranty as all Apple products - if it has stopped working properly take it to an Apple store genius bar where they can either find out what is wrong or replace it.

Similar Messages

  • My mouse was scrolling 'normally' and has stopped scrolling down.  Any suggestions?

    My mouse was scrolling down 'normally' but has stopped scrolling down, forcing me to use the less convenient drag-down bar at the right hand side of the screen.  It continues to scroll up. 'Settings' doesn't seem to offer a 'restore' scroll down.  Any suggestions?

    This
    http://store.apple.com/us/product/MB112LL/B/apple-mouse?fnode=1c74cb6b5804af5dd2 c0d0c69b4368ad5cc935abc3ee6c01df3379247a…
    shows that your mouse yo have a scroll button on the top surface
    The link
    http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT3226/HT326.mov
    that 
    den.thed
    provided shows how to clean that scroll button
    Here is YouTube video too:
    https://www.youtube.com/watch?v=3Su6JDxYqAM

  • Installed Firefox 3.6.10 now my mouse wheel doesn't scroll

    I just installed FF 3.6.10 update, and now my mouse wheel doesn't scroll. I checked my mouse settings, and all is correct. Mouse wheel scrolls in non-Firefox applications, including off-line folders and online IE. Mouse wheel worked fine with last version of FF. Also tried hooking up a different mouse, (an old mechanical one at that), same problem. If this cannot be fixed, how can I uninstall the latest update and rollback to the previous version?

    thanks for all the tips, however none of these work. Installed 3.6.10, 3.6.11 and latest version 3.6.13 but the mouse wheel is still not working.
    Waiting for comment from Mozilla. If they take this problem serious, which I doubt, reading about the problem since September and 86 people who reported...

  • Mouse won't stop scrolling player

    Problem: Mouse won't stop scrolling player
    Adobe Flash Player 9 (9.0.115.0)
    I double click a SWF file.
    It comes up in Adobe Flash Player 9.
    I switch to another program.
    I switch back to the Flash Player.
    Just moving the mouse (without holding down the mouse) moves
    the player scroll.
    I cannot turn mouse scrolling off so scrolling stops.
    Esc does not solve problem.
    I appreciate your feedback.

    tech78g:
    I get what you're saying, but in the system preferences there are clearly options for
    "Scroll direction: natural — Content tracks finger movement"
    and for
    "Swipe between pages — Scroll left or right with one finger"
    both indicating that if unchecked, there should be no scrolling or swiping with any finger movement. Yet mine continues doing both, with both unchecked.
    It's not just annoying. It's interfering with my work.

  • My mouse has stopped scrolling within my email only.

    My mouse is refusing to scroll through my emails accounts. Fine everywhere else - it works as its supposed to - but it will not scroll down (or up) my mail. Any easy solutions??

    I have the same issue as Barbara.
    It was working 3 days ago, I've been away and now it doesn't scroll through my emails.
    It's working with web pages and everything else.
    Help, thinning hair, getting thinner!

  • My mouse wheel won't scroll through tabs

    I can't remember if it was right when I updated to v.22, but if not then it was shortly after that my mouse wheel stopped working for scrolling through tabs. I can still scroll through pages just fine, but even on safe mode and with hardware acceleration disabled, if I put my cursor over tabs and scroll, nothing happens.

    Hello,
    note that to scroll through tabs with mouse wheel, you can position the mouse cursor, between the two arrows at each end, of the row of tabs. That means that you have quite a few tabs to see the arrows at each end.
    otherwise, '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

  • Installed firefox 4 and now mouse wheel doesn't scroll in browser

    I upgraded to the Firefox 4 browser, and since then I cannot scroll using the "mouse wheel" on my laptop's touch pad in the browser window. It works fine in other applications. I tried the tips suggested for a similar problem with version 3.etc, etc, but they did nothing (eg; going into about:config and resetting or the options tab). Suggestions?

    Go to tools , options, advanced, general and check the option for smooth scroll. :)

  • Mo28uo mouse wheel will not scroll in firefox

    I have an IBM model MO28UO mouse. The mouse is unable to scroll up and down pages in Firefox using the wheel. It is able to do this in all other programs I have tried. I have downloaded the latest drivers for the mouse and I have changed the settings on the Firefox about:config page as Firefox advises. However, my mouse will still not scroll in Firefox. Any help is appreciated.

    A known problem.  Do a search for this.

  • My macbook mouse/touchpad has stopped working. After 5 minutes ,the mouse won't click and I have to shut down. What's wrong?

    I have a white macbook, about 4 years old. Every time I use it, after five minutes, the mouse and touchpad stop working. You can still hear the click but it doesn't actually click anything on the screen, effectively freezing the computer. I have to just shut it down. What can i do about this?!? Thanks

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • My IPAD 2 screen has stopped scrolling

    My IPAD screen has stopped scrolling

    What do you mean by "scrolling"?
    If it's in a particular app, force quit the app.
    You could also power off, and then turn it back on and see if that helps..

  • HT3226 My Mighty Mouse has stopped scrolling upward.  Everything else seems to be working well.  Can this be corrected? Yes, I've cleaned it several times, as per instructions.

    My mouse will not scroll UP.  I've cleaned it several times, as per instructions, and all other functions are fine.  Can this be fixed or do I have to get another mouse?

    The you tube demo on how to dismantle the mouse lacked a few details, but it got the job done.  Very tricky getting everything back together, but it worked!  Amazing how much trouble a little bit of lint can cause.  Thanks for the advice.  My advice:  be sure you have a well lit, soft non-slip surface and a source of magnification.

  • How do i get my mouse wheel to stop making the song Fast forward and rewind?

    the song plays, I start surfing the web and if i use the scroll wheel on my mouse (up or down) it moves the play possition of the song foreward or backward.

    hey Lodinick,
    I'm actually trying to get my mouse to do what you're complaining about. My search led me to your post, LOL.
    I have a programmable logitech and I can't seem to find an option to assign the scroll functionality. I can change what happens when I click the scroll wheel, but not what happens when I scroll it up or down.
    To help you:
    1. If you have a programmable mouse, try digging in the software for that mouse.
    2. If not try looking in Windows mouse settings.
    If I find how to make it work on my mouse I'll try to remember and come tell you how to undo it.
    // Juston

  • Mac mouse wheel & trackpad--not scrolling in flash fields

    In several (probably all) Flash apps, scrollable fields do not respond to my mousewheel or trackpad scrolls. Thoughts?
    Running current Snow Leopard, and Flash 10.0.45.2.
    Thanks!

    Hi hunter, The person that possibly could help you hasn't been on the forum today. I am a newbie when it comes to the
    Mac:-) Perhaps he will be on later. He most always replies to the threads that have Mac in their subject line.
    Flash Player with a PC is what I understand the best.
    If I thot I could have been any help, I would have responded earlier.
    eidnolb

  • Indesign CC has stopped scrolling

    I have lost the ability to scroll vertically in ID CC. The scroll bar on the righthas disappeared, the hand tool won't do it, and my mousewheel gets no response.
    Any ideas out there?

    See Replace Your Preferences

  • Mouse scroll bar stopped scrolling

    Hi,
    My scroll bar has stopped scrolling. How do I get it to work again?
    Thanks in advance.

    Hi moreton, Welcome to Apple's Users Help Users Forums.
    Do a forum search on clean MM or Mighty Mouse.
    In essence dampen clothe with water or alcohol and press down wheel and scrub rather vigorously in all directions.

Maybe you are looking for