My mouse won't scroll down

My mouse won't scroll down.  It only scrolls up. Even after cleaning.

If it's is a Mighty Mouse (has a roller ball on top) then you did not clean it well enough. Get a clean sheet of  white paper and put it on a flat hard surface and very vigourously roll the ball on the paper for 60-90 seconds. This should dislodge the gunk, if it doesn't  you can try restarting in Safe Mode to reset some of the caches. If that does not do it you can do a SMC reset and if that doesn't work then it's time for a new mouse.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

Similar Messages

  • Mighty Mouse Won't Scroll Down - Solution

    My iMac's mighty mouse wouldn't scroll down even after furious cleaning with a damp cloth and all that this discussion site advised.
    I took the mouse into the new Cabot Circus Apple Store here in Bristol, UK. Five minutes later I was out again with a fully restored mighty mouse scroll ball.
    The 'genius' used a isopropyl alcohol Prep Pad, as used by your doctor to sterile your arm before using a hypodermic needle. You can probably buy these down your local Chemists/Pharmacy. He gave me a strip of these sachets marked "Medium - Alcohol Prep Pad" manufactured by Dynarex Corporation. They seem to be selling for about £1.25 for 200. Cheap as chips even in this day and age.
    http://www.quickmedical.com/dynarex/disposable-wipes/alcohol-wipes.html
    He then advised me to clean my mouse this way once a week to keep it in tip-top condition.
    I'm sure I read somewhere that one wasn't supposed to use anything other than a damp cloth on these devices. Oh well, there you go.
    Hope this helps anyone else who have found their mouse tracker ball has stopped working.

    srojtas wrote:
    I just move the scroll ball on my mouse on piece of paper rapidly in all directions,
    and it works (and its free). I do this when my mouse won't scroll down.
    I think you have missed the point.
    Try asking yourself, what would you do if rubbing your mouse on paper was no longer enough? That's the situation I was in.

  • Mighty Mouse Won't Scroll Down...

    ...even after I cleaned the wheel with a lightly-watered lint-free cloth. Obviously, I either didn't clean it right or something else is the problem. I also tried spinning the scroll wheel with the Mighty Mouse upside down. What could cause this to happen? What other things should I try?

    Aaron don't be afraid to vigorously clean the trackball. It can take it. I turn the MM upside down on my jeans and run it around in all directions when it gets dirty inside. Also, some of the guys here are using alcohol, rather that water to clean it. You can also press your lips around the trackball and blow to get some of the lint buildup to dislodge.
    I've actually taken my out-of-warranty MM apart to clean it (Operation Mouse......). It has tiny rollers that get gummed up with dirt, sweat, dead skin cells, body oils and that is what makes it stop working. The trackball slips instead of turning the rollers when they get dirty.

  • Mighty Mouse won't scroll

    None of the answers to this topic solved my problem. All of a sudden my bluetooth mighty mouse won't scroll. I can set it to 360 degrees and it will scroll horizontally. But it won't scroll horizontally or vertically if I set it to both. Help!

    Have you tried resetting bluetooth?
    I have been having the same problem since nearly as long as I've had my mighty mouse, and cleaning it never solved the problem.
    I just called apple and got them to send me out a new one, but before they did they told me to do this.
    Turn off your Mac, removed the power and battery and hold down the power button for 5 seconds. Then turn it back on, but while you turn it back on hold down the altcmnd+RP buttons together. You will hear it ching two times as it turns on, let go after the second ching. This apparently resets the bluetooth and it fixed my mouse, it now works perfectly.
    I'd recommend taking the advise of an apple technical advisor first before trying this, I have a MacBook from last year and that's what i did.

  • After installing Mountain Lion my mouse won't scroll

    After installing Mountain Lion my mouse won't scroll up or down.  It will, on occasion, scroll left.

    Which mouse do you have? If it has a mechanical scroll ball on the top then it's simply dirty and needs cleaning. However if you are using Magic Mouse then please click iMac SMC and PRAM reset and do both resets 2x.

  • My mouse won't scroll up

    Please help me figure why my mouse won't scroll up on my iMac. I'm afraid my 2 year old knows more about the computer than I do & seems to have disabled the scroll up function.

    The same thing happened to me with my 2 week old Imac. Heres what I did and this worked for me:
    -turn the mouse updside down
    -notice where it is lit up
    within that small oval area where the light is, there is a small plastic piece that sits vertical
    -GENTLY push on that small plastic piece one way or the other, likely it will move a tiny bit, then STOP.
    The scroll should now work both ways.
    Its possible during normal use of the mouse, perhaps pressing the mouse down too hard when you scroll or slide the mouse around on its pad, that little piece gets moved just slightly and then it doesnt scroll correctly.
    When you use the mouse, do not press down on it when you slide it around and hold it still when you click.

  • My wired mighty mouse no longer scrolls down - only up and sideways.

    My wired mighty mouse no longer scrolls down; only up and sideways. It could be a hardware problem and I guess I should go and by a new mouse but before I do I thought I'd check whether there was any parameter I could change to fix or test this. Anyone else had this problem? Cheers.

    Hello and welcome to discussions,
    Several ways to cure this one...
    http://support.apple.com/kb/HT1537
    http://www.mightymouserepair.com/
    http://cultofmac.com/how-to-clean-your-mighty-mouse/4946
    Any better now?
    Regards.
    Ian.

  • Magic Mouse won't scroll in mail

    MAGIC MOUSE WON'T SCROLL IN MAIL IT WORKS FINE EVERYWHERE ELSE.

    Sorry, i have the same problem, also os x 10.7.3.
    the scroll and swipe still doesn't work after i followed about ur suggestion...
    pls help??
    thanks!

  • Magic mouse won't scroll in os x 10.7.3

    magic mouse won't scroll in os x 10.7.3

    Sorry, i have the same problem, also os x 10.7.3.
    the scroll and swipe still doesn't work after i followed about ur suggestion...
    pls help??
    thanks!

  • Mighty Mouse won't scroll in Stickies application

    Can anyone tell me if there's a way to get a Mighty Mouse to scroll text inside a Stickie note? My Logitech wireless mouse does it, but when the batteries die I have to use my (wired) Mighty Mouse and it seems to scroll in all applications EXCEPT Stickies (G5 Quad). Even on my wife's G4 PowerBook, her wireless M.Mouse won't scroll in a Stickie note. It seems odd that any 3rd party mice will but the M.Mouse won't. Am I missing something?

    Doesn't look like you're missing anything at all, strange indeed though!

  • HT1338 All of a sudden my apple mouse will not scroll down, it will scroll back up the screen but I have to use the slide bar to move the screen down. Can someone offer a solution?

    All of a sudden my apple mouse will not scroll down the screen, it will scroll back up but I have to use the slide bar to move down the screen. Has anyone had this problem and how to fix it?

    http://computer-hardware.wonderhowto.com/how-to/clean-apple-mighty-mouse-scroll- ball-217746/
    http://www.apartmenttherapy.com/how-to-clean-apples-mighty-mou-108357
     Cheers, Tom

  • I have an iMAC from about 2007. The mouse will not scroll down. Can this be fixed?

    I have an iMAC from about 2007. The mouse will not scroll down. Can this be fixed?

    You have to remember, where the scroll ball is, there is a small gap which picks up dust and fluff.   That detritus gets everywhere and in your case affects the downward scroll.  
    Adding just a touch Linc Davis's suggestion, after you have vigorously rubbed the scroll ball on the pad, tap it on a hard surface from time to time.   Sometimes you will see small amounts of fluff appear.   You should also see dirty marks on the pad.

  • Magic mouse won't scroll on snow leopard

    I bought an imac two weeks ago (snow leopard)- and my magic mouse won't scroll! I do not seem to have the USB overdrive installed, I have all the latest software! Help!

    The ball is dirty, they have a history of accumulating dirt and grime on them so that's my best guess. When I used one what worked well was rolling the ball very very vigorously on a white sheet of paper on a hard flat surface. Do this for about 60 seconds then see if that took care of it.
    NOTE: My error I misread and thought you wrote Mighty Mouse. Please disregard.

  • Does anyone know why a magic mouse won't scroll in calendar in mavericks?

    does anyone know why a magic mouse won't scroll in calendar in mavericks?
    It will scroll in a window that has an indicator scroll bar on the right side but not in the new seamless calendar view. The built in trackpad on my mid 2012 macbook pro will scroll.

    or uninstall those mpkgs
    Yes.
    Barry

  • My mouse won't scroll up again?

    my mouse won't scroll back up again?

    Try another Mouse. The one you are using now might be faulty.

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