My movie playing and screen went blank. I turned it on and rebooted. No help. What do I do?
I was watching amovie on my iPad 2 and the screen went blank. I can not get it back up or back to the opening screen to click on either of the other two movies I downloaded. Advice?
Call your carrier and see if there is an outage in your area... Try re-setting the phone. Go to another location and see if the problem persists. Pay your phone bill. These are all possibilities. Without more information, we're just guessing.
Similar Messages
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I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new. -
I was using my MacBook Pro Mid-2010 and then the screen went blank, I did a hard restart and went to restart again and it won't startup. The white light comes on and then the computer kinda "clicks" off!
Execute the procedures in this support article:
http://support.apple.com/kb/TS1367?viewlocale=en_US
Ciao. -
Help. My iPad email screen went blank. I have rebooted, reset and deleted and reinstalled my email accounts to no avail. Any other suggestions?
Restore from iTunes. It is hard to say if you want to backup or rather revert to an old backup. I would recommend to save the previous backups to a safe place and then backup the current state and later test the backups incase your iPhone comes back to proper life.
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IiPhone needs to cool down and screen went blank. It's been several hours and still no screen. Any suggestions?
If you connect it to your computer, does iTunes see it? If you plug it in to charge, does it make any sound or vibrate?
~Lyssa -
Screen went blank on 4s and can't turn back on. Battery is charged.
Screen went blank on 4s. Battery is fully charged. Can not turn on.
Okay, got my phone back from the store I originally bought it at (the Swedish equivalent to Best Buy), and they had tried charging it with an iPhone-charger with no results. However, when they tested with an off-brand charger, it started working again. I wonder why that is.
When I got home, it was on 98% and I plugged it in with my regular charger just to see if I would really need to go out of my way to buy a completely different charger. It charged up to 99%, and I then unplugged it. I will wait and see if the problem re-occurs, but as it looks now, I probably won't be needing to get the battery changed nor book an appointment with the Genius Bar I'll check in here again if that were to happen, to give my review of the Genius Bar!
Thanks for all the help again -
iPad 1st gen..help-clicked on an app and the screen went blank and now it won't' do anything-can't turn it off and it's getting hot. How do I remove the battery.
You cannot remove the battery on the iPad. If it is getting very hot, unplug it from power, if it's plugged in and set it down somewhere to let it cool off. Set it on something that cannot catch fire - as bizarre as that sounds. Set it on something that will not burn.
After it has cooled off, then try to restart it. If it will not start, try a reset.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear. -
While using IBOOKS I touched something on the screen and the screen went blank and I can't get back to normal IBOOKS screen. How do?
Try to reset your device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
screen went white, then turned blank and will not respond to the buttons i touch. it is also able to open up now somehow, so i can see the inside
Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
If not successful time for an appointment at the Genius Bar of an Apple store. -
I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED
My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED and the device does no longer work. I cant get it to reset or power on. All it does is when plugged in it shows the solid LED grren light but i can not get it to do anything.
dbohler,
Help has arrived! Have you tried powering on the device using the alternate method listed here? http://vz.to/1wLVkzX Does your device have any physical/liquid damage?
EfrainM_VZW
Follow us on Twitter @VZWSupport -
My iPad just died. The gear symbol came up and then the screen went blank (turned off). It was fully charged so that wan't the issue.
That is indicating that the device has gone into recovery mode. Press just the Power button until the red Power Off slider appears and slide to turn it off. Then power it back up to see if it has exited Recovery Mode. If it has, then you should be good to go.
If it has not, then the issue you had that caused the iPad to turn off was one that put your device into Recovery mode requiring that you go through the recovery process (i.e., the reset did not process since the issue required a recovery to resolve). Here is a link that explains what you need to do to get out of Recovery Mode in that case:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
This article tell you how to restore your device using a backup:
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
Post back with any questions!
Cheers,
GB -
I dropped my iPad and the screen went blank. I cannot get it to come back on.
I dropped my ipad and the screen went blank. I cannot get it to come back on.
Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears. If that does not work you need to take the iPad to an Apple store genius bar to have it evaluated by the technicians.
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Hello, I received a message to set my icloud and the screen went blank, the computer will reboot and now asks me for a PIN code unknown to me, what should I do?
It has been remotely locked by the owner, or by someone who knows the owner's Apple ID and password.
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