My mozilla firefox is succesfully installed but it is noy reopening again
ist i was using firefox succesfylly.but after 2 to 3 hrs it stopped responding.thats why i reinstall it.even then it is not working.
Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.
Similar Messages
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I have both Mozilla Firefox & Internet Explorer installed one my computer, but chose to us Firefox. Several days ago while opening Firefox a screen popped up which said that my Firefox browser was out of date. I clicked on the box, which said free download. This happened several times and now on my desktop I have Firefox Setup 3.6.13, Firefox Setup 3.6.13.exe, Firefox Setup 3.6.13(2), Firefox Setup 3.6.13(3), Firefox Setup 3.6.13(3).exe, Firefox Setup 3.6.13(4) and I still keep getting the same pop-up screen for a free download of a newer, speedier, more secure version of Firefox. I tried calling Mozilla Corporation in Mountain View, CA; but was unable to speak with anyone. I also got an 800 number (1-800-229-9895) from information and called that number. On the first 800 call the person hung-up. On the second call I spoke to Marv and supposedly got disconnected. On the third call I spoke to Marv again. He informed me that I couldn’t speak to anyone at Mozilla and had to pay $99 to get any help. He also told me that: if I tried to remove the extra Firefox downloads or tried to remove Firefox completely, my computer would crash. I can’t afford the $99 and don’t know what to do next. Can you help me. Jack (Phone number removed by mod).
As far as I know, Mozilla doesn't have any paid support service. There are lots of other companies that advertise paid support for desktop software including Firefox. Maybe you called one of those other providers??
Anyway, I suggest dragging all those exe files on your desktop to the recycle bin. They are all out of date.
Before upgrading, have you considered making a backup? Your bookmarks and other Firefox settings ''should'' be safe during an upgrade, but better safe than sorry. This article describes how you can back up: [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. For example, you can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.
To get the latest Firefox, you can try either of these:
(1) Help > Check for Updates - this should work automatically
(2) Download the installer for Firefox 12 from http://www.mozilla.org/firefox (green button) to a convenient location, then double-click to launch it (Firefox needs to be closed)
After you see Firefox 12, the user interface will look different. For tips on how to restore features you miss from Firefox 3.6, you can ask questions here. For a little advance reading, check out this article: [http://www.computertechtips.net/64/make-firefox-4-look-like-ff-3-6/ Make Firefox 4+ Look Like FF 3.6 | Computer Tech Tips]. -
''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/793259]''
I installed Adobe dlm add-on and now Firefox will not open. I see the process starting in Task Manager but no window opens. Unistalled Firefox then re-installed but still no luck. HELP ME! I do not want to use IE! I presume it has something to do with Adobe DLM as ever since then it is not working.I had this problem for a couple weeks as well and it was extremely frustrating considering we use firefox for all our company tasks. Here is the solution:
First of all if you have no bookmarks you want to save, then go directly to step 7. If you want to save your bookmarks first, then follow these steps.
1. Shut down the computer
2. Reboot and open firefox
3. Go to Task Manager, right click firefox.exe, and click END PROCESS TREE
4. WAIT 30 SECONDS! Then Double-click the shortcut to try and open firefox again
5.Repeat steps 3 and 4 until firefox finally opens (trust me, eventually it will)
6. Once it finally opens, backup your bookmarks,
7. Download a copy of firefox from there website
8. Uninstall from programs menu and make sure to check the box REMOVE ALL COMPONENTS
9. install the new copy and BOOM! it works
If it doesn't work, you're an idiot. If you don't want to reinstall firefox, then you're out of luck. Good Luck! -
i am trying to download itunes onto my computer, and every time i try it tells me it is succesfully installed, but when i look there is no shortcut or any sign of it at all. this is getting really frustrating, help please?
Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
I using mozilla firefox so long times but it just get problem today because i can't type in english words but i can type in thai and some buttons is not english but it's other alphbets that i can't read and it's happening with yahoo and friendster and not sure for other website
== today ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)Same problem with the mouse, but with the mouse I can leave the cursor in place in the text field and move to the keyboard to type. As long as the cursor is in the field it stays editable.
The problem with the pen is it's in my hand all of the time. I just flip it up under my thumb against my palm to type. So, as soon as I move the pen, the field goes away and I can't type in it. Hoping this is making sense.
My tablet does have the touch function too, and I just found out I can use my finger to tap in the text field, then type. I guess that'll be my solution since I prefer not to leave a mouse set up on this iMac.
I'm thinking now that this is just a problem with the pen itself, and nothing to do with iPhoto. So glad to have this figured out! I really like iPhoto '11! So much easier for me, a simple P&S gal, than Aperture 3. I use iPhoto Library Manager too and love it!
Thanks so much! Debbie -
Brand new computer - Windows 7 - Browser Mozilla Firefox - Trying to install Adobe Flashplayer - after initial box appears, I click 'save' and nothing happens - McAffee Anti virus already installed - how do proceed?
Try using these installers:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers) -
I was updating my iphone 4 wirelessly to ios7.0.2 ,after downloading the software it stated to install but i never got started again. only apple logo is appearing on the screen ....please help me out ..thanks
Hello taranpahara,
The following article provides steps that can be quite helpful in getting your iPhone updated.
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
Cheers,
Allen -
Trying to login to Mozilla Firefox account on Android but does not accept email or password
I can log into my Mozilla account on my laptop but when i am trying to log into my account on Firefox app on Android it doesn't accept my email or password. Are the login / registrations different for the two devices?
Are you trying persona account?
What's the error your getting when your try to login?
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing. <br>
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies, do the following:
#Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
#Tap '''Settings'''.
#After that, you will be taken to the settings screen. In the settings screen, look under the section '''''Privacy & Security''''' and select '''Clear private data'''.
#You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
#*Cookies & active logins
#*Cache
#After those have been selected, tap the '''Clear data''' button to actually clear the cache and cookies.
Did this help you with your problems? Please let us know! -
The Mozilla Firefox 3.6.13 version is refusing to be removed from my laptop even after l have opened the CONTROL PANEL and clicked on ADD/REMOVE PROGRAMS and then clicked on REMOVE the hightlighted firefox program.
I have just installed the Mozilla Firefox 4.0 and when l try to uninstall or remove this one the same way as l do for Firefox 3.6.13, l have no problem with removing Firefox 4.0.The following link shows how to manually remove Firefox if the uninstaller fails - http://kb.mozillazine.org/Uninstalling_Firefox
Are you sure you still have Firefox 3.6, by default Firefox 4 will replace previous versions of Firefox. Some time the add/remove programs option in the control panel will list programs that no longer exist. -
Little more can be added to the above. The warning screen says, 'A copy of Firefox is already open. Only one copy of Firefox can be open at a time.'
I have gone though all the libraries and preferences I can find and removed everything to do with Firefox and Mozilla - it was the first install of Firefox on this drive.Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
Firefox no longer installed, but I did not uninstall it.
I started my XP machine today and Firefox was gone. No sign of it, no Mozilla folder, not listed in add/remove programs. I have no idea what happened to it. I can download and reinstall, but want to know how it got removed.
In Windows XP this does not exist in the OS. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Firefox 8.0 installed but my web sites font are very small.How do I Fix it.
All my desktop fonts are ok. Only my bookmarked websites come up very small after installing Firefox 8.0 Help!!
Reset the page zoom on pages that cause problems: <b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages
You can use an extension to set a default font size and page zoom on web pages.
*Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/
*NoSquint: https://addons.mozilla.org/firefox/addon/nosquint/ -
After dowloading Mozilla Firefox, I get nothing but a google search bar when I try to open Firefox
What details? My problem is that I do not have a home page as such; I have nothing but a google search bar. Can I uninstall; reinstall without the google thing?
'''about:home''' is the new Firefox 4 homepage, and all it really has is the Search Container, of which Google is the default. It is very easy to set your choice of a homepage or to set the old Firefox Start Page which was this: http://www.google.com/firefox
http://support.mozilla.com/en-US/kb/How+to+set+the+home+page -
I have FF 15.0.1 freshly installed on a new Win7-PC (home premium 64bit).
I have tried to install Adobe Flash from their site as well as through the automatically proposed add-on. Both claim it was "installed successfully". But when I check the addon-list, it's not there. Restarting firefox doesn't work.
I have some other plugins (pdf-reader) and extensions (ghostery, adblock) installed and they are working fine.
FF keeps me asking to install the plugin. I install it, and it's not there - asking me to install it. And so on. Could keep me busy for hours ;-(
Please help! Thanks :)There's an addon you can install called Nightly Tester Tools that will disable the addon compatibility check in Firefox. Download it, and it will appear in the, uh, "Firefox" menu (upper left corner). There should be an option that says "force addon compatibility". Check that, then restart Firefox.
There is an option under the about:config page that will turn it off, but I forgot the command. And you DON'T want to mess with the about:config page unless you know what you're doing.
For Java, I found a better answer than "download Palemoon". Here's what I did, don't know if it will work for you.
There are two versions of Java that are safe currently: Java Version 7 Update 7, and Java Version 6 Update 35. I was having a problem getting Firefox to recognize 7 u7, but it could recognize 6 u35 just fine. So here's what I did:
1) I went to Oracle's website and downloaded the JRE directly from them, NOT from Firefox when it says to install the addon. Here is their site: http://www.oracle.com/technetwork/java/javase/downloads/index.html
Make sure you download the JRE, and NOT the JDK, unless you plan on making your own Java apps.
2) Download the following:
Java 7 u 7 (32 bit)
Java 7 u 7 (64 bit)
Java 6 u 35 (32 bit)
Install both Java 7's first, then install Java 6 u 35.
3) When you restart Firefox, go to your addons page and see which Java plugin it is pointing to. If it is pointing to version 6 u 35, then you are having the same problem as me, and I would just keep version 6 u 35. It should work and be compatible with Firefox, cause it worked for me.
If it says it is pointing to Java 7 u 7, then you can uninstall version 6 u 35. I would keep the 64 bit version of 7 u7 just in case you have a 64 bit browser like IE that you want to use it with. But that's what finally worked for me: download all three and throw them at Firefox and hope one of them sticks.
Hope that helps. -
I have downloaded the speed dial add-on and placed the previously mentioned folders in the proper directory.
See Recover your iTunes library from your iPod or iOS device, there are useful links in there even if you don't have a device.
tt2
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