My mozilla is crashing all the time. Every 5 minutes or so. I've gone through the troubleshooting steps, but it still crashes. Please help.

I don't know what the problem is. I have windows 8. It has crashed 4 times trying to submit this to you.

hello lisa, unfortunately this seems to be a crash that is appearing in firefox 19 on windows 8 with AMD Radeon HD 6XXX/7XXX graphics cards - developers are investigating the causes of it...
the best option probably is to downgrade to the to the former version at the moment until this gets sorted out: [[Install an older version of Firefox]]
ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/18.0.2/win32/
the auto-update in firefox 18 for the affected systems is now disabled and will be turned back on when a fix is available.

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TS1559 Performed all the recommeded steps but not winning. Please help further

My phone still cant allow me to turn on wifi

Click Settings.
Check if Airplane Mode is ON.
If so, this turns WiFi OFF.
Turn Airplane Mode OFF
Then if your WiFi doesn't turn on, click the WiFi icon & on the next screen the first line is WiFi On/Off button. If WiFi is off, and you turned Airplane Mode off, you should now be able to turn WiFi ON.
if none of this works, make an appt at a Apple Genius Bar, at an Apple Store. While logged in to Apple.com, go to Support to find store near you to make an appointment or use:
http://apple.com/retail/storelist/
Find the store you want, click it, look for make an appointment button for Genius Bar. Follow prompts from there...
Let us know how this works out for you.
Good luck.

HT1527 I have windows 7 and have tried the troubleshooting steps but am still unable to connect to the itunes store yet my PC is connected to the internet, it just keeps looking like its trying to access the store

I have windows 7 and have tried the troubleshooting steps but am still unable to connect to the itunes store yet my PC is connected to the internet, it just keeps looking like its trying to access the store

I have the same problem but the solution Wendyz99 did has not been successful for me. Part of the itunes store loads on the right side where the tabs for Quick Links and Top Charts are but the center section of the page is white. Also if I click on a song that is in the top chart area it will take me to the page but I'm not able to purchase the song or preview the song.
I feel I have tried all the solutions I can find on line and even had conversations with apple tech with no help.
I have down loaded the Autoruns program and in the winstock providers I have Bonjour and Microsoft Windows Live ID Namespace Provider. I have removed Windows Live and this still does not resolve the problem. I am at a complete loss. I am running windows 7, 32bit. Someone please help!

I cannot install, I have taken all the suggested steps, but it still keeps saying error, I need this to help with a college project and I cannot afford to buy anything new. Is there anything I can do to install it properly?

I have had Photoshop for several days now and for the few days I have tried I just can not install anything what-so-ever. I have taken all of the suggested steps and it didn't do anything to help, it still had some sort of error. I have contacted Adobe, but haven't heard anything.
I really need this Photoshop for a project that needs to be completed before February. I do not have time or money to buy or exchange for new one.
I really need help I just don't understand what is going wrong and I really need help!

I think i know what the problem is here. You have downloaded the Apple MAC version and trying to install on a Windows system. If this is so then you will get this error message.
Try to download the Windows version and then see if it works this time. Windows and Apple MACS are two different types of operating systems. Windows is widely used in the market place because of Microsoft's Marketing expertise while Apple MACs is used in the printing industry.
<http://trials3.adobe.com/AdobeProducts/PSE/13_0_esd/win64/PhotoshopElements_13_Trial_LS25_ win64.exe>
Good luck.

TS1453 Apple TV doesn't show up in my iTunes. I've done all the troubleshooting steps, updated all software, restarted Apple TV, wireless router and computer. Devices doesn't show up at all in my sidebar.Apple TV doesn't show up in preferences

Help. My Apple TV won't sync with my computer. I've done all the troubleshooting tips, but Apple TV doesn't show up in my Preferences under devices.
2. Reconnect Apple TV to iTunes.
Choose iTunes > Preferences (Mac) or Edit > Preferences (Windows), click Apple TV, and make sure "Look for Apple TVs" is selected.
I see no option to select "look for Apple TV's" in Preferences, and there is no device list at all in my sidebar.
3. If Firewall is on in Mac OS X (in the Sharing pane of System Preferences), make sure iTunes Music Sharing is selected.
There is no option to select iTunes Music Sharing in my System Preferences - see screenshot
I've updated all software, restarted Apple TV, my wireless router, and my computer. Both my computer and the Apple TV are connected to the same wireless network and both are operating properly. They just wont connect to each other.
Does anyone have any suggestions?

FIRSTLY: bookmark following for further reference (it describes basic setup, both to link for syncing and to stream - from any computer.)
Apple TV (1st generation): Differences between syncing and streaming" )
Now as to your problem: If you check under "Computers" in the "Settings" menu you will most likely see the name of your iTunes library Greyed out. IF that's the case, you'll basically need to re-setup your ATV., you can do so as follows (instructions are intentionally over described, but basically your disconnecting then reconnecting your ATV1. Downside (which seems to come with all methods is that you'll have to resync all your media)
**A (not ideal but effective solution)
If ATV 1 had been working but suddenly 'disappeared" from iTunes sidebar
The following solution will almost surely work to regain your ability to Sync:
QUIT iTunes
Select "Computers" from "Settings" Menu.
Select your "greyed out" iTunes library.
This will bring up a window named "Disconnect from iTunes"
You're now given the choice to Cancel, or disconnect. WITH THE WARNING that if you disconnect any content synced with iTunes, will be erased. (in fact it will be removed from your ATV but not your computer)
Assuming ALL of your media IS on your computer, Go ahead and disconnect.
Follow instructions in the Apple doc above about setting up your ATV as a paired computer.
After you ATV gen1 reappears in the sidebar. Reset all your desired syncing preferences,
Begin syncing.
All will be fine again, (at least till the next time this occurs.) I've had to do this twice this year.
ALTERNATELY:
SHARING (a QUICKER, less destructive TEMPORARY solution (if you just want to play your media now)
You CAN set your computer to Share by following instructions in the same doc under the heading:
"How to connect to a shared computer"
HOWEVER, this will not allow you to sync info.
I've read alternate solutions on this board, one involved changing the name of your iTunes Library etc... you may wish to try this first (if it applies) https://discussions.apple.com/message/17943841?ac_cid=142432#17943841
What I'd like to know: What causes this problem... I'm suspecting iTunes updates, or any iTunes database issues or crashes. Or maybe too many visitors connecting to your other Apple devices (ATV 2 for example) or heck the weather in Guatemala...

HT201263 Hi. My Ipod Touch switched off in the gym during exercise. I tried all the troubleshooting hints but nothing helps. It is not responding and I tried to charge in various ways by different cables and computers and all is in vain. Can anyone help p

Hi. My Ipod Touch switched off in the gym during exercise (got wet or battery wend down). I tried all the troubleshooting hints but nothing helps. It is not responding, not charging and is completely dead. I tried various charging from different sourches but nothing happens.
Any advice please?

If you tried everythng here then it is time for an appointment at the Genius Bar of an Apple store. It appears you have a hardware problem.
iOS: Not responding or does not turn on

TS3297 I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
http://support.apple.com/kb/TS4123?viewlocale=en_US

When I try to add video to iMovie on iPod Touch, none of the videos show up to be added. I've restarted the iPod twice, closed all the apps and then reopened iMovie. Please help!

When I try to add video to iMovie on iPod Touch, none of the videos on the Touch show up to be added. I've restarted the iPod twice, closed all the apps and then reopened iMovie. Please help!

Now You lost me (without using a computer?) - Most probably due to that I've not got an iPod Touch but mine is seven Years old - so it most probably work in a totally different way.
Sorry
Yours Bengt W

HT203167 I cannot sync my iPad or iPhone to iTunes on my Windows 8 PC, even though I have been doing this successfully for years. I have been through all the troubleshooting steps I can find in iTunes, to no avail. Help please?

I cannot sync my iPad or iPhone to iTunes on my Windows 8 PC, even though I have been doing this successfully for years. I have been through all the troubleshooting steps I can find in iTunes, to no avail. Help please?

I seem to be having the same problem on my Windows 8 laptop... I am able to update my iPod Nano through iTunes but my iPhone is not recognized as a device in iTunes. Have been able to update my iPad until recently. Is this a bug fix that Apple can help with? I'd rather not uninstall all my Apple programs if I can avoid it...

My search engines do not work. I can access all my bookmarked items, but I cannot search for anything new. I followed all the troubleshooting steps I found but it did not work.

My search engines do not work. I can access all my bookmarked items but I cannot perform any new searches. This problem has been happening since this morning. I followed all the troubleshooting steps that I could find and nothing has worked.

Just to make sure, did you check the ring/silent button on the side of the phone? If it is set to "mute" you can still hear your selected ringtone in settings/sound, for example.

I have an iPad Mini (1st Gen). Now it won't turn on at all. I've tried all the troubleshooting steps I've found online. Any suggestions?

I have an iPad Mini (1st Gen). Now it won't turn on at all. I've tried all the troubleshooting steps I've found online (plug into computer, hold power/home buttons, etc). Nothing works. Any suggestions?

Take it to the Apple Store and let them have a look.

HT3964 My mac book pro 2.3ghz intel core i7 will not start up. I get the apple and the circle thing but thats it. Please help!!!

My mac book pro 2.3ghz intel core i7 will not start up. I get the apple and the circle thing but thats it. Please help!!!

Give this a try:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I was updating my iphone 5 to ios 7 but i cancelled it by forcing a shut down as there was not much battery left so now its in restore mode and i cant restore my phone now it says error 3194 and ive tried the sudo code but it still doent work help?

i was updating my iphone 5 to ios 7 but i cancelled it by forcing a shut down as there was not much battery left so now its in restore mode and i cant restore my phone now it says error 3194 and ive tried the sudo code but it still doent work help?

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

I can no longer access goodgame empire even though I've followed all the troubleshooting steps

We can no longer access Goodgame empire - we just get a blue circle which goes round and round all the time - we're using Windows XP sp3, and flashplayer 11.7.700.225 on Google chrome. We've cleared all the cash in google chrome and have followed all the flashplayer trouble-shooting steps, but it still doesn't work - why?

The "Photos" view has been replaced by the Media Browser.
Most applications will show you the Photos icon in the Sidebar, when you need to select photos in a file chooser dialoge. Mail, Safari, the iWork apps. See Terence Devlin's User Tip: How to Access Files in iPhoto
For example, in the File > Open dialogue in Preview I am seeing this in the sidebar.

Firefox won't connect to the internet after trying all the troubleshooting, reinstalling, checking my firewall, etc. Help!

OK, I've got Firefox re-installed but it still can't connect to the internet. The original issue disabled my Norton antivirus and I'm currently using Windows defender. I've removed Mozilla from the allow list as suggested in the troubleshooting and then re-added it, but that didn't help, Any suggestions? I'm running a full virus scan now, it's been 2.5 hours now and still running. I can't figure out what is stopping FF from accessing internet and so far none of the suggestions have worked. I'm running windows 8. I'm trying to install the troubleshooting info but it keeps asking me what to open the xpi file with and I have no idea. dammit this is so annoying. Ok, got the troubleshooting info added manually. Hope that helps someone help me.

Thanks, that didn't work either. I finally got it figured out with some help from a co worker. My norton antivirus was blocking the upgrade,even though the upgrade had disabled it. Weird, but once we updated and downloaded the new norton things worked fine. Thanks everyone for the suggestions.

My mozilla is crashing all the time. Every 5 minutes or so. I've gone through the troubleshooting steps, but it still crashes. Please help.

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