My mum set my itunes account up a few years back and she cant remember the password for my email or the security questions can anyone help as i  ow have an ipad mini from ipod i changed over my settings bought a top up and can not purchase any thing

my mum set up an account for itunes a few years ago but she cant remember the question recovery answers can anyone help as i can not purchase anything 

Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
          Ask to speak with the Account Security Team...
Or Email Here  >  Apple  Support  iTunes Store  Contact
More Info >  Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.

Similar Messages

  • HT201269 Hi I want to back up my photos from my iPhone 5. How can I do this? I have an iPad mini but cannot sync to an iPhone as iPad does not have USB port. Can you help please x

    Hi I want to back up my photos from my iPhone 5. How can I do this? I have an iPad mini but cannot sync to an iPhone as iPad does not have USB port. Can you help please

    You have to back them up to a computer. You would import them either to iPhoto or to the Photos app in your PC:
    http://support.apple.com/kb/ht4083
    Cheers,
    GB

  • My daughter has set  a password on her i pod and she cant remember it is there a way i can get it off?

    My daughter has set a password on her i pod touch and she cant remember what she set it as can someone help me is there a way i can reset it??

    The ONLY way to reset this is by restoring the iPod Touch with iTunes, which can be done from the iPod Touch backup. The Passcode Lock is not included with the backup.
    If there were another easier way to do so, there wouldn't be any point in having the Passcode Lock to begin with.

  • Can anyone help with Ibook previously downloaded on ipad now somehow sitting in icloud and unable to open in IBOOK. it is greyed out.

    Can anyone help with Ibook previously downloaded on ipad now somehow sitting in icloud and unable to open on ipad . it is greyed out.

    I Have this problem as well on my iPad using ios8. I found it only happened after I downloaded the some free books from the bookstore. I have tried to reset all settings but nothing seems to have worked. any ideas??

  • HT204053 I want to use the same apple Id but I don't know the password for my email account to verify iCloud any answers?

    I want to use the same apple ID but I don't know the password for my email account to verify iCloud any answers?

    iForgot.com

  • How do I change the password for my email account?

    Ive been hacked, how do I change the password for my email account?

    Log on to your account with your ISP via webmail and you should be able to change it there.

  • HT4623 I just got an ipad and I use att/yahoo for a server, it comes with free mcafee virus software, but my ipad says that it cant download it because of my upgrade to higher over 6.1.0 and I dont know what to do can anyone help me,want to have mcafee on

    I just got an Ipad and I really dont know much about them its a 32gb 4g wi-fi, I use at&t as my server(dsl) and that works fine but I need to download my mcafee which comes with my at&t for free but it wont let me download it says I need more than 6.1.0and I dont know what to do can anyone help, I know someone that has 1 just like mine but she doesnt use a antivirus and doesnt have any trouble but,,, I have a laptop and a desktop and I use mcafee on both,, so any suggestions, I just down know what to do,,, can anyone give me input on what to do, and I also what to know is there anyway I can use my portable device that I got thru at&t that I can buy minutes on, is there an adapter for this ipad that I can use this on,, help I need all I can get,, thanks chrystie

    You can not install it.
    Only apps from the official Apple App Store can be installed.

  • Can anyone help please? I have downloaded itunes to a pc but despite syncing its not downloading to my ipod,although tunes downloaded directly to ipod do download to pc. Any suggestions please?

    I have downloaded itunes direct to my pc but despite syncing with my ipod they are not downloading, however itunes downloaded direct to ipod are syncing to pc. Can anyone help please?

    What seems to be the problem?  Songs are not syncing from your iTunes library on your PC to your Nano?  Is this the same computer you have always synced the Nano with or is this a different/new iTunes library?
    B-rock

  • HT5624 I cant remember my password for Icloud how do I change it or get it?

    I cant remember my password to Icloud how can I get it or change it

    Don't you use the same password as your Apple ID.

  • I have the 4th generation iPod touch and my friend changed the iPod passcode and she cant remember it. Im on the iPod, Im not locked out. Im wondering if there is a way to change the passcode from inside the ipod settings or something?

    My friend cant remember the password. Can I change it from inside the iPod settings or something?

    Your friend could only have changed it if they had your original passcode - you have to be able to enter the current passcode to change it to a new one.  Once you restore it now, I would then change it and NOT give it out to people.
    P.S. if you have a backup from when it still had your passcode on it, just restore from that backup and it should set the passcode back to what you had.
    Without that backup, you will have to restore as new, and set everything up again from scratch.

  • I have an ipad mini having a main board over charge issue.  It's a little over a year old.

    I purchase an iPad mini a little over a year ago. Recently, it seems to over heat to the right of the home button, then the screen goes darker.  I turn off, it cools down, turn it on and everything is normal. Unfortunately it's happening more often and the screen darkens when it's hardly even warm, let alone hot.  So apparently it's getting worse. This started a little over a week ago

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    Not normal. Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • TS3274 My IPAD want respond after putting in the password for my email account. Help

    For some reason my IPad is asking for an email account password to get to the features on my IPad. Never did that before is there something i can do? I already reset my ITunes password thinking that would allow me in no luck.

    Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is app and data safe!

  • I have a gen3 iPod touch.  It shows the battery charging when I plug into my PC, but will not show as an extra drive in "my computer" and won't show up in iTunes either.  Can anyone help please?  I have exhausted all "help" options.

    I am trying to get my iPod touch (3rd gen), to show up in "My Computer" and in iTunes.  I am using a usb cable and it is connecting okay, because the battery is charging.  It won't show up as an external drive on my computer, and nothing in iTunes either.  I have used the exact same usb cable and plugged into the exact same usb port with a different iPod touch without having this problem.  I have swapped them back and forth and it seems to be a problem with this particular iPod, because the other shows up just fine.  I have already downloaded and installed the latest iTunes update, and I already restarted the computer afterwards.  The other iPod is a 4th gen touch, but that really shouldn't matter.  I would greatly appreciate anyone's help on this matter.  I know that I can't be the first person that this has happened to.  Thanks.

    Dude you have a jailbroken phone as stated in your first post, no need to do a second post.
    As per the forum term of service you can't get help here.  Use google.
    that's the downfall of jailbreaking your phone.

  • A friend of mind gave me her ipod touch but she for got vthe password how do i reset the password for my sefl because the ipod is not responding

    Can some one help me to reset my ipod touch password a friend of mine gave it to me and she for got the password can some one help me

    After you place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    You will have to enter the Apple ID and password last used on the iPod.
    iCloud: Find My iPhone Activation Lock in iOS 7
    or have the previous owner remove the iPod from their account
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    Other will you have a thin brick that also can be used a a poor flashlight

  • Can anyone help with clearing space on my Mac Mini, it says the hard drive is full and runs slowly.

    Please help, we got the Mac Mini from a family member so it may have his stuff on it but no longer required, we have only put a smal amount of data on it so don't believe we have over filled it. I backed up to a hard drive all photos etc as I thought it may be them filling it, now I cannot even scan a document to it. Is there any way to Defrag it as you can normally do to a windows system as well as either declutter it or restore the whole thing.
    Best Regards
    Smithy

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    1. You don't own another Mac.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    2. You do own another Mac.
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.

Maybe you are looking for

  • How to get full resolution on Samsung E2420L monitor?

    I bought a Samsung E2420L external monitor for my MacBook Pro.  The box says 1920 x 1080, however I can't seem to get the Mac to push more than 1600 x 900.  Samsung doesn't list any Mac drivers, how can I get the full resolution? Thanks!

  • My macbook pro runs slow. What can i do ?

    After i went on a streaming website, my macbook pro has started to run slow  over night and after 1 or 2 hours using the internet  didn't let me acess the internet. My intenet connexion is good. but safari says that he cant find the servor for the we

  • OID External Authentication issue

    Hi.. I have configured synchronization profile to import users from TDS to OID using DIP but it does not work as change log is not enabled on TDS side. Now i have configured External Authentication Plugin and i craeted same users in in TDS and also i

  • IPhone 4 iOS 7 Update Crashes 75% Through Loading Bar

    Hello, This issue is very, very frustrating .For the past several hours I have been trying to update this device. First off, when trying to update it gave me the 3014 error. I know what that means. It means I've tried to hack into the phone, which I

  • Reg: removing business partner

    Hi Experts, Can you tell me is there any  Standard bapi for deleting business partner, iam created business partner using standard interface BAPI_BUPA_CREATE_FROM_DATA. now i want remove that field using standard bapi only, i found  one bapi ,that is