My music disappeared after updating to itunes 7.0.2

two users were happily sharing an itunes 6 library on one computer, per instructions on this apple website...
http://docs.info.apple.com/article.html?artnum=93195
the library file was in users/shared/our itunes/itunes library
then I updated to itunes 7. now neither user has access to the library, and we've lost our music.
I've tried preferences-advanced-itunes music folder location, and I've tried copying the library file to various locations. nothing seems to work. When I launch itunes on either account, I've got a blank itunes library.

Terence Delvin,
What's your motivation? You reference my previous statement about it being a big problem.
Yet that post has, interestingly, been deleted. But you still know about it. I can only assume that you work for Apple and you deleted it.
To then suggest that it is my personal problem is rather counter-productive. It is no longer my personal problem b/c I no longer and will never use iTunes 7.0.
My motivation? I am trying to warn other people so that they don't have to go through the same hassle. I'm hoping that Apple will own up to the problem and fix it.
If you intend to continue to deny the problem, then don't bother posting anymore. If you have some inside information on why it happens, after you read the referenced blog (which was erased along with my previous post but which I will re-list), then by all means - post that here, and there as well.
http://www.twistermc.com/blog/2006/09/12/itunes-7-erased-my-ipod
There are far too many experience users there who had it erase their ipod without warning for you to write it off as OE (operator error).
Regarding your semantics question -
If a plane SOMETIMES crashes, that's a HUGE problem for the people affected. (I'm using this as metaphor and mean no comparision between the two events)
If iTunes SOMETIMES erases the ipod, that's a HUGE problem for the people who have it happen to them.

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