My music doesnt play, my music doesnt play

bought my iphone 4 8g last month  from verizon wireless and i try to play music from my phone and it i dont hear anything. i restored it thru itunes and i tried to rest it many time and i also took my phone back to verizon and they couldnt help me/ they said to take it to an apple store but all im getting is the run around. please help me. can i get a new phone replacement.

Yeah...no.... Take it to the apple store so you can actually deal with people who know what they are talking about. Never take an Apple product to a provider that just reads troubleshooting steps from a screen.

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