My music is missing from my library on iTunes
iTunes updated and now all my music (except for recently purchased) is missing from my iTunes library. It's on my iPod, but not my iTunes library (computer). I can't figure out how to get it back. Then when I want to make a playlist, it only gives me the music from my library as an option - which is only about 10% of my total number of songs. GRRRRRRRR.
What am I doing wrong?
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash
Similar Messages
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I was downloading an album when my computer quit working, when it came back up all of my music was missing from my library, what happened and how do I fix it?
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
My Itunes Library and iPhone have fallen out of sync on music over the yearsare - how can I compare my itunes library with my Iphone to see what songs are missing from my library so I can then bring my Library up to date
Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Why is music ripped from CD's missing from my library?
I have seen this in other forum posts and I hear this from many of my friends: tracks ripped from CD's eventually go missing. Entire albums and entire artists. This is not unusual to me nor is it unique.
Granted, I hear tons of complaints about how bad iTunes is at managing a library to begin with (Why can't I sort by missing tracks?, and what on earth is "Display Duplicates" for other than to prove my point?).
How do I get iTunes to stop deleting imported music from CD's? Afterall, I OWN the music. Does Apple think I don't?
Very disappointed in this product overall.Is your post simply a series of trick questions?
devedsmith wrote:
...Why can't I sort by missing tracks?, ...
Er... because they're missing.
devedsmith wrote:
what on earth is "Display Duplicates" for other than to prove my point?).
To help you find any song that you have duplicated in your Library because it is on on two different albums.
devedsmith wrote:
Granted, I hear tons of complaints about how bad iTunes is at managing a library to begin with
I don't suppose it might be that some people simply don't know how to use a computer and or they try to use iTunes in exactly the same way as other music players instead of learning how to use a programme that's new to them?
It's rhetorical question - I already know the answer. If you tried to use two different photo editing programmes, music editing programmes or even two word processor programmes, you would find differences between the two, every time. One needs to learn how to use a new programme, not simply try to do it the way it was done in the other programme.
Now, down to your problem.
Why would iTunes delete your music, do you think Apple simply want to annoy you? There are reasons why music goes missing from iTunes. It might help to list them. That way, we might be able to identify the cause of your issue.
Another programme has renamed, moved or deleted the song's file after you imported it into your iTunes Library.
You have renamed, moved or deleted the file in question, outside of iTunes, since you imported it.
I don't think there is a number 3. I stand corrected, by tt2. (That's fine by me!)
The first thing to do is check to see if the file is still on your computer. Pick one missing song, preferably on a single-artist album, not a compilation.
For example, Ride Across The River by Dire Straits, from the album Brothers In Arms.
If you have a look in your music folder (the filepath may be slightly different to mine, depending on your current and previous versions of Windows), you should find a folder for "Dire Straits". In that folder will be a folder for the album "Brothers In Arms". In that folder are the songs, by title, possibly with a track number preceding the title. Since that song is in my Library, here's screenshot of the entry in iTunes, from the Summary tab:
and you can see the artist name\album name\song number song title.
So can you find your missing song, the album or even the folder, either for the one I suggested you pick, or for any of your other missing songs?
Compilation albums are listed under "..\iTunes Music\Compilations\Album title\song title.
Use the Windows Search facility to look for the songs. Think about whether you have moved part or all of your Library to an external drive, a popular pastime for some reason. Do you use Windows Media Player or any other music player/mangement programme that may have altered the songs?
You should have noticed that my tough guy approach at the start of my post has actually tried to help you.
Back to the tough guy now though.
Try helping yourself instead of assuming Apple is to blame for every single problem in your world! It isn't.
Message was edited by: the fiend -
Music is missing from Media files
So I have many CD's I have copied to iTunes. I copied them years ago. I'm now trying to copy some of the music files from media to my phone (non-Apple) which requires me to do it from the media file location on my windows.
I noticed music is missing from my music on iTunes. I have not found a way to update/backup whatever to get the missing music to the media files?"Not sure how or what caused the Compilations folder in the file path."
iTunes will put any songs for which the "Part of a Compilation" flag is set into the Compilations folder. Unless you have an older type of iDevice there's really no need to ever use "Part of a Compilation" (and even if you do, its only necessary for "Various Artists" compilations). In this example, if you select the album in iTunes, right-click > Get Info > Summary tab and set Part of a Compilation to "No" (and assuming that you have configured iTunes to manage your library) the media will be moved to C:\Users\RS Desktop\Music\iTunes\iTunes Media\Music\.38 Special\Flashback_ The Best of .38 Special.
"So after I moved a few songs over, went to iTunes to play. It says it can't locate the songs."
Ah, that may be the problem ... based on what you're reporting you have these two options set under Edit > Preferences > Advanced:
This means that iTunes determines where to store media based on Artist and Album information - if you start moving files around yourself it will inevitably lose track of it (indeed, iTunes lacks any capability to keep track of media when moved by anything else, irrespective of its settings).
"How do if I click on a song a pop up asks if I want to locate, then I can go to the media files folder and get the song, but that if individually."
iTunes does sometimes automatically fix related links when you do this - however, it can't be guaranteed to do so and there is no "bulk fix" capability built into iTunes itself.
If possible, restore your iTunes Media using a backup taken before you started moving files around. Turingtest2 has a useful script (http://samsoft.org.uk/iTunes/scripts.asp#FindTracks) that may help to resolve further issues (as always, before you start running any scripts that may modify the content of your library take a backup first). -
I have a iPod Nano, when it is connected to my laptop all my songs and books are there but when it is disconnected from laptop, some books and songs are missing from the library
I have a simlar issue like this when loading my movies to my iTouch. iTunes says that all of your wanted content is sync and your iPod says that all content wasn't synced, is that what you are saying?
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I can't trasfer music from my library in itunes to my iphone 3GS. A black ring with a line through it comes up when i try to move music onto my iphone from itunes. How can I fix this so that I can load my phone with music?
How are you trying to transfer it and what are your setting on iTunes. I'm not on a computer that has iTunes at the moment so I'm going from memory and similar issue. If iTunes is set to sync music then I don't think you can select and drag, if set to manual manage music then you can. Also make sure you are dragging to music on the iPhone.
Hope this helps -
I can't move music or video from my library to my ipod
After getting my computer back from the repair shop I am unable to move music or video from my library to my ipod. Help!
Take note of the error message and
Refer to this Apple support document, wrt videos transfers to iPod.
http://support.apple.com/kb/ts1497
Have a nice day! -
I just downloaded an album and it says the 1st track was still processing at 100% i restarted itunes and now that track is missing from the library, any ideas?
Hey Hisheroisgonex,
Thanks for the question, and welcome to Apple Support Communities.
If the track is no longer in your iTunes Library, you can re-download using the information in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC. I'm registered and my itunes account/ appleID are all correct and working.
The ""not recognized for on-line use". error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs. Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12. A number of slightly different solutions have been reported (though all of a similar nature).
Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected. Without this you won't see the AppData folder in C:\Users\username\
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this doesn't work:
In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following file:iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
If this one didn't work:
Exit iTunes
Check the following folders:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
Delete any copies of the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure. If you're still not able to retrieve CD info:
Exit iTunes
In Windows, select Start > Control Panel > Programs and Features. Find the entry for iTunes, right-click and select Repair.
When this process has finished, restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself. If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes. -
I cannot import music I bought from another site into iTunes. The files are there but they won't import into Itunes. How can I fix this? Thanks
What format are they in?
What happens when you try?
Have you tried placing a copy in the Automatically add to iTunes folder?
tt2 -
I am trying to edit track names and genres from the library in iTunes, but the Get Info window has everything in grey, so I cannot edit anything. How do I edit? Any ideas?
I have the same problem since I installed iTunes 11.1.0.126.
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I suddenly can not upload my own CDs from the library in itunes to my iphone
I suddenly can not upload my ovn CDs from the library in itunes to my iphone.
I have reinstalled itunes but it did not help me.
What do I do wrong?Have you failed to maintain a backup copy of your computer?
If so, not good, you can transfer itunes purchases from the ipod. File>Devies>Transfer Purchases -
1 song file missing from my library. Sync & recovery questions.
I found 1 song missing from my iTunes library. File recovery software doesn't find it. It's still on the iPod.
If I do a sync, will I loose it from the iPod too? It's still present in my iTunes song list, but shows up as not found.
After I've done a sync IIRC I can put the iPod into hard-drive mode. Will that let me copy the song to my PC?
Since it's only for a $.99 song, I'd gladly use a free 3rd party application, but only want to buy software for this sort of thing if I have a bigger need.I've never had the need to do it myself but, from what I've heard, the aggravation is worth more than 99 cents. However,
*Courtesy of PT...*
Copying from iPod to Computer threads...
http://discussions.apple.com/thread.jspa?messageID=5044027�
http://discussions.apple.com/thread.jspa?threadID=893334&tstart=0
http://discussions.apple.com/thread.jspa?messageID=797432󂫸
Also these useful internet articles...
http://www.engadget.com/2004/11/02/how-to-get-music-off-your-ipod/
http://playlistmag.com/secrets/2006/12/twowaystreet20/index.php
http://playlistmag.com/help/2005/01/2waystreet/ -
"show in itunes store" command missing from video library
updated to itunes 11.1, and ios7.
This isn't a pro or con diatribe, just a list of the minorish bugs that i have noticed:
First (probable?) bug:
With the latest update, the (control click) "show in itunes store" command is missing from all video layouts (unwatched, shows, genres) except "list".
I assume this is just a temporary bug, as it limits easy access to purchasable store content.
This is especially important since "check for available downloads", while still around, has been, as far as i can tell, completely nonfunctional for months.
I now have all my email notifications for passes turned on, and just manually click on the emails to download new content.
However, especially for shows with extra content, sometimes the email doesn't download the actual show, just the extra content.
for this reason, and for non pass shows, and just for general shopping and impulse buys, I liked to use the "show in itunes store" to easily check shows that i am currently interested in.
except that now it is gone.
Another (probable) bug:
I have a lot of purchased content, so i have the cloud turned off to control the flow of menu information. i don't need to see everything i have purchased all the time, only the newest shows that i actually have loaded onto the ipad. I still just load in the shows i want to watch from my main computer after i have downloaded them from apple to the hard drive, which i guess is now a bit old fashioned. ios7 doesn't seem to like this very much, as it initially displays the cloud content when opening the "video" app, before blanking and replacing it with the edited down version. But the real bug is this:
Now when i delete a video on the ipad, it crashes the "video" app.
And, instead of recognizing the delete when i sync to the computer, it ignores it and reloads the video onto the ipad.
......And finally:
There is still a tendency for the ipad and itunes to throw up the "sign in" pop up, often multiple times in a row, anywhere and for no reason, even when i am already signed in. Sometimes i can just hit "cancel" and it disappears, other times it forces me to retype my password. It's gotten a lot better and less frequent than when it first started earlier this year, but it's still around.
Having said this, I'm still, of course, a huge fan of the change earlier this year that keeps track of purchases and allows me redownload, instead of the old "lose it and its gone, tough luck" policy.Ha. Maybe it's just me then. When i control click on a show, i'm getting:
In Library/TV Shows: Unwatched, Shows, and Genres:
play "[show]"
mark as watched
mark as unwatched
[depending on blue dot]
get info
rating
show description
show in finder
reset plays
show in playlist
copy
as opposed to, in List (and everywhere else):
play "[show]"
mark as watched
mark as unwatched
[depending on blue dot]
get info
rating
show description
show in finder
show in itunes store
get album artwork
reset plays
consolidate files
new playlist from selection
add to playlist
show in playlist
copy
delete
uncheck selection
apply sort field
I have my sidebar turned on, but it doesn't seem to make a difference if it is showing or not.
I looked around in settings, view, and window for a way to modify the control click menu, but couldn't find anything.
It's a very minor issue.
If your menu is working, maybe I just need to delete my copy of itunes and reinstall. Or change a setting somewhere.
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