My music is there, but iTunes can't see it.

My wife and I have different accounts but share our music files. The files are located in the Users/Shared/iTunes directory. Both of us have a shortcut from ~/Music/iTunes to that location.
After upgrading to v 7.6, everything works as normal for my wife. When I open iTunes, however, I see nothing in my library. According to the preferences, my version of iTunes is still pointing to the correct location. I've checked all the file permissions and I have read/write access to all of the iTunes files in the shared location.
I tried importing an existing song file from my iTunes Music folder just to see where it would end up. It showed up in iTunes in the correct location without duplicating the song.
What could be wrong? I'm at a complete loss for what to do next. How is it possible that iTunes recognizes all of the files when logged in under one account but not the other?

Adam,
In both iTunes accounts ..... navigate from Menu Bar ..... iTunes/Preferences/Sharing and check that both accounts have the appropriate boxes checked or filled-in to conform with your setup.
DIXIE

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  • HT203167 Music files present but iTunes can't see them

    OK, I have the unfortunate situation that all of my music files appear to be present and correct, but iTunes just shows nothing at all. I have tried all of the suggestions I can find online, including changing the Music folder using iTunes Preferences/Advanced, selecting a new folder on startup by pressing the Alt key on my MacBook, and re-installing iTunes from scratch, but nothing seems to work.
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