My music purchases are not downloading on another authorized PC.  Any suggestions?

All the sudden my music purchases stopped downloading on an authorized PC.  Checked for "Available Downloads" and it's telling me all available purchases have been downloaded.  What to do?

I went to the store, and under music quick links I could look at my purchases and download... the other options did not work... dp

Similar Messages

  • What recourse do you have when a music purchase does not download to your authorized computers?  ("All purchases have been downloaded for this account.")  No they haven't!

    On May 5th I purchased a song on iTunes on my phone, which downloaded to my iPhone succesfully.  When checking the next day on all of my authorized computers, none of them woudl download a copy of it, with the message upon checking for available downloads being that all purchases had already been downloaded.  I have the receipt cited in the iTune store history pane, but no copy of this tune has ever been downloaded to any computer in my account.
    What can I do at this point to get a copy to download onto my computers?  Does it require that I purchase the tune twice?  (Can I even do so?)
    Thanks
    Windgod

    http://support.apple.com/kb/ht2519
    Regards.

  • HT201272 Some music purchases did not download on my phone. How can i download them?

    Some music purchases did not download on my phone. How can i download them?

    What do you mean 'did not download' ? Are they new purchases that you've done on your phone ? Past purchases that you are trying to redownload ? Did you get any error messages when trying to download them ?
    What you can redownload will show in the Purchased tab in the iTunes store app on your phone (music won't show there in all countries). If they are old purchases and not all music shows there then check to see if any are hidden : http://support.apple.com/kb/HT4919
    If they are new purchases and they don't show in the Purchased tab then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1725 I have purchased an album but one track keeps crashing my laptop and will not download to my iTunes? Any suggestions or help. Thanks

    I have purchased an album but one track keeps crashing my laptop and will not download to my iTunes? Any suggestions or help. Thanks

    Hi there jq221,
    You may find the information in the article below helpful.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    -Griff W.

  • HT204053 My devices, iPad and iPhone, are not updating automatically with pages.  Any suggestions. They use to about one week ago.

    My devices, iPad and iPhone, are not updating automatically with pages.  Any suggestions. They use to update beautifully about one week ago.  I took my MacBook Pro to the Apple store for software issues, and I been having updating issues.  Little help please.....

    Welcome to the Apple community.
    Check all your devices still have documents and data syncing turned on in settings > iCloud and that iCloud is enabled at settings > Pages. If this doesn't help, reset documents & Data from a computer at...
    iCloud.com

  • HT203175 My itunes purchases are not downloading the entire song

    My last two itune puchased have failed to download the song in it's entirety.
    Somehow it allowed me to re-download the first one but not the second. What do i do?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
    See also:
    HT5085 - iTunes in the Cloud and iTunes Match Availability
    HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • HELP! Music Purchased did not download

    I recently got a iPod as a gift. I also got a gift card for iTunes. Last night I went on iTunes and purchased 3 albums using my card. My computer was working SLOW, so it only downloaded one of the albums. When I looked in my purchase history tonight, it did not show any purchases. HELP how do I get my music for which I paid?

    In iTunes, did you try store>check for purchases?

  • My purchases are not downloading.

    I pre-ordered the new one direction album and a song was realsed for download. The song says purchased but will not allow me to download.

    You can download once you got the e-mail notice.
    PC & Mac: http://support.apple.com/kb/PH12296

  • TS1702 my apps are not downloading in the i tunes on my phone?

    my apps are not downloading in the i tunes on my phone?  itunes app purchases are not downloading since software update. Any suggestions?

    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • HT5085 I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list.  I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

    I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list.  I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

    Have you deleted anything from your iTunes library ? Have you checked to see if they are still on your computer, but not listed in your iTunes library ?
    If not then do they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for redownloading ? If they don't show there and others do and they are still in your country's store, then check to see if they are hidden : http://support.apple.com/kb/HT4919
    If they are no longer in your store for redownloading (or you aren't in a country where music videos can be redownloaded) then you will need to copy them back from your backup of your library/downloads.

  • My full iTunes purchase did not download; what are my options?

    my full iTunes purchase did not download; what are my options?

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If you don't see them straight away it may help to restart iTunes. While downloading selectDownloads in the left-hand column and make sure Allow Simultaneous Downloadsisunticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • TS1424 6 of my music videos i purchased are not working, they freeze up

    music videos i purchased are not working correctly

    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • HT201322 itunes 11.0.3 - in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer. also In my Itunes account i have no hidden TV shows or Movies

    I'm running itunes 11.0.3 -
    in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer.
    In my Itunes account i have no hidden TV shows or Movies
    I used to be able to view all cloud and downloaded content.  I no longer can.

    There used to be option to show items that are in the cloud in your library, but I can't find where that now is (unless it's been removed). You should be able to see what items that you can re-download via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (at the top right of that there should be a 'not on this computer' button)
    Edit : Just seen your reply, though I don't appear to have that setting on mine.

  • HT201272 The last 2 songs I purchased, Treasure and Take Back the Night, are not downloading from the cloud on either my iphone or ipad.  I have tried the previous suggestions.  Can you offer further advice.

    The last 2 songs I purchased, Treasure and Take Back the Night, are not downloading from the cloud on my iPhone 4 or my iPad2.  I have tried previous suggestions on the support page.  Can anyone suggest further solutions?

    Hello BwarsIG88
    Check your purchase history by going to the iTunes Store and then click on purchases. From there you can see all your purchase history and download what you are missing.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Regards,
    -Norm G.

  • I made music purchases in indian store from 6months and now i see all my music purchases are removed from my purchases and i am not able to find them any more except few recent purchases.. i invested lot of money now i see all are lost.. what can i do?

    i made music purchases in indian store from 6months and now i see all my music purchases are removed from my purchases and i am not able to find them any more except few recent purchases.. i invested lot of money now i see all are lost.. what can i do?

    Have you failed to maintain a backup copy of your content?

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