My music shows up in my library but wunes cannot play it cause it could not find the original file
My music shows up in my library but when I click on it an exclamation mark comes up and says it cannot locate the file! Please help
Either you or an application on your computer moved the location of the actual files.
Put the files back where they originally were.
Similar Messages
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I downloaded an audio book, it shows up in my library, but there's nothing there? I was charged for the download? iTunes won't allow me to try to download again? Help!
BobbyTrumbull wrote:
I downloaded an audio book, it shows up in my library, but there's nothing there?
How does it show up in your library if it's not there?
What happens when you selec it and press Play? -
Help! (please I have a 1GB iPod that's loaded with music for which my computer can no longer find the original files-due to external mass storage crash during recent move. Is there a way to import iPod music back into my iTunes library on computer???
Or If there is any purchased music then you can try to transfer purchases
http://support.apple.com/kb/ht1848
If you're in the US you can reload purchased music
http://support.apple.com/kb/ht2519 -
How do I find music that has been uploaded to iTunes from a purchased CD and iTunes is “unable to find the original file?” I no longer have the CD. I have tried all the usual methods of looking in my iTunes library and through Find. No Luck.
Backup drive?
Subscribe to iTunes Match?
If neither of the above and you don't have the CD and can't find your tracks on the computer then they you're stuck. A file recovery utility will cost $100, plus another $100 for an external drive to which to resue the files, and may not even work. You can buy a lot of CDs for $200. -
I am trying to connect my macbook air through my led tv using hdmi but it won't work. I could not find arrangement option on my system preference. how do i make it appear again on my system preference so i can mirror it through my tv. thanks
Hi jenette,
If you are having issues using an HDTV via HDMI as an external display to your MacBook Air, you may find the following article helpful:
OS X: How to use multiple displays with your Mac in Mountain Lion and earlier
http://support.apple.com/kb/ht5019
(Note: You will generally only see the arrangement option in Displays when you are configured to use the external display in Extended Desktop mode; there is no arrangement in Mirroring as both screens are showing the same image.)
Regards,
- Brenden -
Belkin wireless router connected but browser could not find the host server
my new roommate has a belkin n wireless router connected to a cable modem which functions perfectly on her pc laptop. i am trying to connect my MacBook Pro to the router using her WEP password. this all works fine and my System Preferences/Network/Status shows that AirPort is connected with full strength, but i cannot load any web pages (i have not yet been able to load any pages at all using this router). the page load error reads "Firefox can't find the server at www.cnn.com" and "The browser could not find the host server for the provided address".
I spoke with Belkin support and they say the router is functioning properly, that is a problem with my mac.
When I go to Network Diagnostics, the status shows all green and says "This computer's Internet connection appears to be operating normally. Are you sure you want to use Network Diagnostics?
Could this be a firewall issue? A couple people have suggested that, but I'm not sure how to fix that.
I have tried rebooting the router and cable modem, rebooting the mac, etc.
any ideas on what settings i may need to investigate??
thank you!
Message was edited by: photoeyeseattlephotoeyeseattle wrote:
how do I know if the router has useful DNS servers? i am looking at the settings of the router on the pc that is online.
Somewhere in the settings of the router should be the DNS servers that it is using. Since the router is offering via DHCP to do DNS translation for your Mac, it must have useful DNS servers listed.
There are "public" DNS servers. I have no experience with it, but this Web page describes one from Google:
http://code.google.com/speed/public-dns/
Supposedly Google has a DNS server at IP addresses 8.8.8.8 and 8.8.4.4 that you might try. Since the DNS server setting on your Mac is grayed out, as a test you might try noting the setting in the "TCP/IP" tab of your AirPort connection item of the Network panel of System Preferences. Then switch from "Using DHCP" to "Manually", fill in the values you just noted, switch to the DNS tab and fill in Google's DNS addresses, and see if things work better.
do you have any other suggestions of where to seek help???
Perhaps a Belkin discussion group? -
When I go to play a movie, I get prompted that the original file cannot be found. When I do a search on spotlight it cannot be found, but it does appear in my purchases. How do I re-download when it does not appear that it is allowed?
Hello paddyrb154,
Thank you for the details of the issue you are experiencing with your purchased movie in iTunes on your iMac. It sounds like iTunes thinks the movie is on your computer, but it is not located in the iTunes Media folder.
For an issue like this, I recommend deleting the movie from iTunes and downloading it from the iTunes Store again. Use these steps to delete the movie:
Mac or PC
Launch iTunes.
From the Library pop-up menu, choose Movies.
Click Movies in the navigation bar.
Click the movie you want to delete.
Press the Delete key on your keyboard.
In iTunes 11, the movie cover art will remain visible, but a cloud icon will appear on it to allow you to download the item again (in countries that support this).
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Once you have deleted the movie, you can click on the cloud icon to download the movie again. If you do not see the cloud icon, use the steps in the section titled “Download previous purchases on Mac or PC ” in the following article to download the movie from your list of past purchases in the iTunes Store:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I can't play the song in my library bec they can't find the original file which i can play before may be I try to import mp 3 which couple song from mp3 can play but the song that come from original cd or purchase from itune store can't play
iTunes doesn't import it INTO the Library, it keeps it in it's original place and just adds the song into it, try and find them again and re-add them into your library.
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I tried to follow the instruction of buying iphone apps without a credit card. I follow the steps and I selected United States, but when I fill up the credit card info, i could not find the word "None". Anyone know what should I do?
When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
As well as images of the card they might also want an image of its receipt.
And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ? -
when i click a song in my itunes library it says it cannot find the original file and something told me it was because bonjour was gone off my computer somehow idk please help if anyone even can this is 65.3 gigs of my life
What computer, OS and iTunes version are you using?
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Could not find the entry point in the procedure sqlite3_wal_checkpoint sqlite3.dll dynamic link library.
Could not find the entry point in the procedure sqlite3_wal_checkpoint sqlite3.dll dynamic link library.
Try uninstalling your MobileMe control panel for Windows. -
I need to reinstall photoshop but I can not find the original disk how do I get this done?
i need to reinstall photoshop but I can not find the original disk. how do I get this done?
Download CS6 products
Mylenium -
I have movies in my i tunes library but i canot play them or drag them into my i pod.There is an exclamation point each of them.Then when i click on them to play them on my pc it says this movie cannot be used because the original file could not be found.Help?
Read threads list over on the right under the heading of More Like This
Allan -
Downloaded a music file which originally played through my playlist in iTunes but now it comes up with a message that the original file cannot be located although the file appears in the play list. It asks if it should search for the relevant file which takes me to the root directory and is no help.
Hello gordon175
You would need to locate the song on your computer to link them back up so it will play. If you cannot find it and it was purchased from the iTunes Store, you can delete the track and download it again for free.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
-Norm G. -
I cannot access my pages documents after upgrade to OSX 10.9.1. Pages and Numbers show they are upgraded also, but when I try to access the existing documents it says I need an upgraded version. I cannot upgrade because Apps says I already have. But the apps continue to report that they are in the older version. OSX is updated. I've tried to accept user agreements etc but no luck. HELP
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 90 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter
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