My Muvo was go

Hi everybody. I?m from Brazil and before I begin, sorry for my poor english!?Well, my Muvo Tx (Gb) appears to be fine untill can't play some files, I could not understand why it played some files and others it seems to forward it very fast, then I can't hear the music... Yesterday I tried to update the firmware of it, I don?t know why, but it feedbacks to me an error... And now?My Muvo don?t turn on and when I conect it at the USB port it gives to me these following messages:- New Hardware found: STMP3500?????- and begins to look for a driver that I don?t have. What do I have to do? Is there someone who can help me?Thank you all?Ursula VerasRecife - Brasil

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GRRR - MuVo won't play songs after it's removed from USB P

:robotmad:Just bought a Nomad MuVo for a X-mas gift for my daughter, and I can't get the songs to play after I've removed the player from the USB Port. WMA songs seem to download to player OK, as I can play them from the MuVo through the jukebox software that was included with the MuVo. However, as soon as I take it out of the computer and turn it on, the light quickly goes from green to red as if there are no files there. Windows Explorer shows that they ARE. I always use the "safely remove hardware" function. I've tried to solve this by:
Reformatting the player</LI>
Removing the "settings.dat" file from the player</LI>
Downloading/installing latest firmware</LI>
Downloading/installing latest driver</LI>
None of the above has changed anything.
If it matters, the WMA files I'm trying to download were purchased from WalMart online.
<PLEASE HELP!

Jason - I could kiss you!!! The Windows Media software worked!!!!
Call yourself Santa because the only thing my daughter wanted for X-mas was an MP3 player and gift cards for music to download online. The MuVo was the 2nd player I bought -first one was an unnamed cool-looking (but so far entirely useless and supportless) one from EBay. I've been wasting endless hours since November trying to get one or the other to work with downloaded DRM-protected WMA files. I don't know what I would've done without you!!!
However, I'm irritated that the Creative website inferred that if I downloaded the latest software/firmware, it would allow me to use DRM songs with their software. I would think that a ton of people are going to have this issue, and the Creative info tells you that you have to use the enclosed software. This issue should really be prominently posted in the troubleshooting section.

Creative Muvo tx

everybody i think has problem with firmware for their muvo tx SE, my problem is like that, I opened my box and first what i did was flashing the firmware, ofcourse the muvo was dead i couldn't flash any firmware for tx(any version) so i flashed with wersion for fm, everything is ok in this version (without no working radio fm, but i think it is normal but now i can't flash with any firmware for tx beacause my device is now recognised like muvo tx fm(on the lcd is shown only part of the image-usb connected to player, you know what i mean), I had sent many mails to creative and I got answer that the new firmware .3.02 will available a few days after the new year, beacause they don't have it yet,so maybe it will repair the situation with our problem, but in my opinion they only make their hands full of work with this case, because many people sent back their players to them, for change. This shouldn't happen because Creative is well known company, they wasted much money on it and let people to waste their time with sending many mails, players to company. I can send my and get the new one, but who will guarantee that it wouldn't be the same after flashing to new firmware? People shouldn't be afraid with that, because Creative is making firmware to upgrade by people at home without any problems!
Best regards from eRd from Poland (we have the same problem here too to people from Creative who like to answer mails about the same problem with muvo tx se, thank yourself

I have a suspicion the firmware is not fully compatible with Win2000. As I wrote installing the firmware upgrade just knocked the device down. I could set into the recovery mode, yet the firmware wouldn't install. The version .0.05 is the current one and .02.0 was built in.
Anyway, I got sick and tired of communications with Creative Support (which reads: a creative approach to support) and just returned the device to the shop I have bought it. The serviceman did quite exactly what I was performing yesterday myself, and, in the and he said the device was out of order.
Truly, I could buy some 00 of MuVo's screw them one by one with the latest firmware, and return them all to the shop, as they would malfunction. As eRd said it might be worth fixing the firmware. I meant for the economy of Creative.

Muvo N200, 1GB installation prob

I made the mistake of connecting the Muvo to my computer before
installing the software. Not a good idea. Even after installing
the software the device manager keeps on indentifying the Muvo
as an "Unknown device". I then tried installing it on my wife's
computer in the proper order and the Muvo was recognized properly.
But I want to install it on my computer. Unfortunately all my
system restore points were overwritten by my many install attempts,
so now I am sunk. I've got to figure out how to fix the damage
manually. Even removing the device using the device manager,
uninstalling the software, reinstalling in the proper order,
and finally connecting the MP3 player doesn't work. When I plug
in the MP3 player itstill recognizes it only as an unknwown
device.

> Jason-CL wrote: There's no need to install driver if you're
> using Windows XP.
It did work on other computers, so as you pointed out, it was
clear the problem was not with the Muvo N200. I tried updating
the BIOS and all the MotherBoard related drivers. Then I removed
all USB stuff via the Device Manager and let XP put it all back.
... Plugged the muvo back in ...
Drat. It just says "Unknown Device" and does not show another
disk dri've.
> and you could try creating another user account ...
Tried that too. Same problem
> Try using other available USB port ...
The four main USB ports on the MBD back panel were all
in use so I had been using one of the four USB ports on
a PCI add-in card I installed to give me more ports.
I tried switching to the USB ports on the front of the
computer (which are cabled to an aux USB connector on
the motherboard). Same deal - unknown device. (This is
getting old).
Finally I tried unplugging my digital camera base unit
from on the the four main USB ports on the MBD back panel
and I plugged my Muvo N200 into that. Instant Recognition!!!
A new disk dri've appears, and it even knows that it is a
Create Muvo. So then I plugged my digital camera base unit
into the USB add-in card and it works just fine too. (It
also shows up as a disk dri've).
So now all is well except for my fragile understanding.
Here I thought all USB ports were created equal (well except
for the ver verses ver 2 thing). But clearly on my computer
they are not. Perhaps there is someting wrong with my MBD
or its setup that causes this.
Anyway, thanks for all your suggestions, especially since
I don't think I would have figured it out on my own.
~Paul

SUCCESS !!! Muvo TX 512MB Firmware Upgrade

My Muvo was toast. Same issues as others here. "No Music" message when Windows Explorer clearly showed mp3 files plus data files. I was even able to copy (backup) files to my laptop. I highly recommend this before you start anything!
After that, though, deleting files caused all sorts of problems. Most notably was the hanging or freezing every time windows explorer/windows format/(even)IE creative.com site autoupgrade tried to access the player. I formatted the dri've. After the first format (FAT not FAT32) I wasn't able to format the dri've again.
I finally decided to manually download the newest firmware (MuVoTX_PCFW_LF__22_03.exe). I've read that others have had problems with it. I removed the player from the usb port then (read somewhere here to do this) held the power button down while I reconnected it. I then ran the file above. It appeared to hang again. I also got the standard windows "new hardware detected" window and went ahead and clicked "let windows install new software (recommended)" (or something like that).
It took awhile but it finally completed. I noticed the player display was completely dead now though. Never happens when connected to the usb. I clicked on the "Safely Remove Hardware" (recommended in the manual before disconnecting). Sure enough, the player was completely dead. No power up or anything. I chuckled to myself cuz I had read this same problem over and over.
I connected it to the usb port again. Windows Explorer did not see it. I RERAN "MuVoTX_PCFW_LF__22_03.exe". The player was immediately detected! Second time around a dialog box appeared showing old firmware (0.00.0), new firmware (.22.03) and an option to format data area, which I took. Viola!!! SUCCESS !!! Upgrade completed!!!
I'm happy to report that I am now able to load mp3's on my Muvo TX. It's working fine so far. I'll report back if anything changes.
ps.
Tip - Keep in mind the "number of files" limitations on the player. Use folders! A folder with multiple mp3's is still considered one file in itself.

My Muvo was toast. Same issues as others here. "No Music" message when Windows Explorer clearly showed mp3 files plus data files. I was even able to copy (backup) files to my laptop. I highly recommend this before you start anything!
After that, though, deleting files caused all sorts of problems. Most notably was the hanging or freezing every time windows explorer/windows format/(even)IE creative.com site autoupgrade tried to access the player. I formatted the dri've. After the first format (FAT not FAT32) I wasn't able to format the dri've again.
I finally decided to manually download the newest firmware (MuVoTX_PCFW_LF__22_03.exe). I've read that others have had problems with it. I removed the player from the usb port then (read somewhere here to do this) held the power button down while I reconnected it. I then ran the file above. It appeared to hang again. I also got the standard windows "new hardware detected" window and went ahead and clicked "let windows install new software (recommended)" (or something like that).
It took awhile but it finally completed. I noticed the player display was completely dead now though. Never happens when connected to the usb. I clicked on the "Safely Remove Hardware" (recommended in the manual before disconnecting). Sure enough, the player was completely dead. No power up or anything. I chuckled to myself cuz I had read this same problem over and over.
I connected it to the usb port again. Windows Explorer did not see it. I RERAN "MuVoTX_PCFW_LF__22_03.exe". The player was immediately detected! Second time around a dialog box appeared showing old firmware (0.00.0), new firmware (.22.03) and an option to format data area, which I took. Viola!!! SUCCESS !!! Upgrade completed!!!
I'm happy to report that I am now able to load mp3's on my Muvo TX. It's working fine so far. I'll report back if anything changes.
ps.
Tip - Keep in mind the "number of files" limitations on the player. Use folders! A folder with multiple mp3's is still considered one file in itself.

Zen Stone Plus not detected by software - GRRRRR

Hello all
A month ago I bought the Creative Zen Stone Plus.
I was quite happy to go with Creative because I had been the happy owner of a Creative MuVo player for a few years. The MuVo was remarkably straightforward to use. The only problems I experienced were occasionnal freezes of the software during file transfer. Nothing major. I lost count of the number of times I recommended this product to others, usually as a cheaper but just as good alternati've to the iPod.
However, I am beginning to have serious doubts about Creative.
This is the problem:
- The player cannot be seen in Creative Media Lite.
- In Devices Manager, "Creative Zen Stone Plus" appears under devices category "Other devices" and has a yellow question mark next to it.
In other words, I have had the Zen Stone Plus for a month and it has never worked !
From my exchanges with Technical Support (email) and from the knowledge base (eg # 9287,
and 4782) and from this forum, I have tried several things such as
- deinstalling (actually rolling back) then reinstalling Windows Media Player (to get MTP drivers installed)
- downloading the Iomega patch
- I downloaded the player recovery tool (the one with the red button) but when I click on it, I get the message "Player not detected. Do you want to retry"
I found two dead ends in the technical support articles I read:
- I decided to make changes to the registry, as one article suggested that the problem may be due to USB permissions. So I typed 'regedit' but the compuer would not accept this command.
- I also decided that I would change the firmware, as another article suggested. How on earth do I do this. I downloaded the firmware for my player but I do not know how to enter the Recovery Mode. It is not clear from the Recovery page (KB ID # 4794) whether my device is 'ZEN' or a 'Zen Series'. I treid the procedure for both and neither worked !
I'm beginning to feel like I've wasted my money. I had been thinking about buying a Creative player for my sister and also a friend. Now I won't bother, even if this problem is solved. I consider myself to be IT literate but how does Creative expect technically illiterate people to cope with its products !
Can anyone help me to make the Zen Stone Plus work? Otherwise, I'll consider it to be a **bleep** Stone and flush it down the toilet, where it belongs.
Andy
Message Edited by Andy7504 on 03-5-2008 08:2 PM **It should be obvious that if the forum blocked a word, you're not allowed to use it. Please refrain from cursing in the future. Dale-CL
Message Edited by Dale-CL on 03-5-2008 04:45 PM

-. Hello Seb_tokyo,
Welcome to Creative forums!
When you plug in the ZEN stone, your device manager list should refresh. Besides under USB controllers, did it detect anything when you plug it's You can also try the following:
.) Unplug/replug the USB cable and connect it to the rear USB port instead of using front ports.
2.) If you have another USB cable, try using a different one and see if it works.

Serious semaphore timeout is

When I try to load the firmware I keep getting this message_ERROR - Operating system reported error: The semaphore timeout period has expired
I?ve tried everything...
any idea?
thanx

In February, 2006 I bought a Zen Nano 52 to listen to audio books. In early January 2007 it would start to turn on then power off. I came to the boards to see what I should do about it. The consensus was to load the new firmware and hope for the best. Some people had good luck with that and others not so much. I downloaded the new firmware and followed the ?Updating the Firmware? directions (Solution ID : 4789). During the installation process I got an error message ?Operating system reported error:? The semaphore timeout period has expired.
Without any firmware on my Nano, the computer wouldn?t even recognize it was plugged in. I went back to the boards with that problem and the news was pretty discouraging.
Not willing to give up I tried the recovery instructions for flash memory players at http://forums.creative.com/creativel....id=5537#M5537 .
The computer recognized my Nano so I tried again to download the Nano firmware but ran into the same ?semaphore timeout? problem.
During my search for information though, I found out that the MuVo was very similar to the Nano. I figured I couldn?t make the problem any worse, so I downloaded the MuVo N500 firmware (.20.04) from here, (see the second message)
?http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=2037
?ran the recovery again without the battery?(actually I think it took a couple tries before the computer would recognize my player) then installed the MuVo firmware into my Nano. It worked and I was able to download all my books back onto my Nano. It's been working for three weeks (and several battery changes). The only difference I can see is that my Nano thinks it'ss a MuVo when it starts up. I'd be interested to hear if anyone else has success by using a different firmware in their MP3 player.

MuVo does not show up in "My Comput

I have an Emachines 2.92 ghz system with 024 ram running Windows XP and I do have Adminstrati've rights. I installed the software on my computer as instructed. When I rebooted and then attached the Muvo txfm to my usb port. The Muvo screen shows the moving USB icon as pictured in the instruction manual but it was NOT recognized in "My Computer".
There was something under "Control Panel" called Muvo system folder I think and when I clicked that, it said there was no dri've connected and that I should connect the dri've to the USB port. But it already was connected. I tried another USB port but the system would not recognize it from there either. It is listed in Device manager under dri'ves and there is no question mark or exclaimation mark there or anywhere in Device Mgr. but when I select the dri've to go into "Properties" the computer freezes for about 20 seconds. Then properties opens up and it says "there is no problem with this device." A window came up in my taskbar saying there was a problem with hardware installation so the device may not work properly. I disconnected all usb devices and connected the Muvo again but it doesn't show up. Then I rebooted, attached the device again but still the same problem. Then I unistalled the software and attached the device to the USB port and a window came up saying the hardware was installed and the device was now ready for use but it still is not in "MY Computer" so I am unable to access the device to do anything with it. It is in Device Mgr as "disk dri've" now. Then I deleted the device from Device Mgr and rebooted. I installed the driver update called "MStorage_PCDRV_LB__07_00_250.exe" from your website and then plugged the Muvo into the USB port again and it showed up there as Muvo TXFM but still not in My Computer listing.
I tried to install the Firmware update from your website called: "MuVoTXFM_PCFW_LF__9_0.exe" but because the Muvo doesn't show up in "MY computer" it is unable to find the device and it just hangs as it looks for the device.
OK, now I'm thinking the Muvo is a defecti've player so I plugged it into my 998 Dell computer running Windows Me. with no software installation at all and it showed up in "My Computer" in a matter of seconds. I even put a song on it from the Dell computer. So wassup?
Thanks for your help
P.S. I also did these two registry fixes allowing permissions on both (but they were already set to that anyhow) so it did not fix it:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB
And also I downloaded and installed the three microsoft fixes I found on one of the many posts I read on this forum for media player and something else. I cant remember what, I am just so exhausted!

Connect your player and find its entry in Device Manager. Click on Remove then disconnect player. Also select Show Hidden Devices and remove any extra entries for your player.
Go to Control Panel, Add/Remove Programs and remove the MuVo drivers, Mediasource and Media Explorer software.
Reboot PC and then re-connect player - it should be detected immediately by XP.
Another thing it might be is if you are using a front-mounted USB port on your PC - these don't always supply enough current. They allow the player to be seen but not enough to actually do anything with it.
If you choose View Devices by Connection in Device Manager with the player connected and drill down to find the entry for your player, you can look at the properties for the controller and hub that it is connected to. One of these shows the current equired and the current available.
PB

Having a Problem with WMA DRM and Muvo TX FM - Upd

No elapsed time problem with WMA DRM or other protected files from:
Napster
WalMart
Audible.com.
Elapsed time problem with WMA DRM from:
Netlibrary.com
This is an update on the problem that I described below:
Windows Media Player
One problem I had was that Windows Media Player would not recognize my muvo players. It turned out that because I was using a USB hub for the players to connect WMP was not recognizing the players. When I used a direct line to the USB port on the computer, WMP has no problem recognizing the player.
Digital License.
As a test, I bought a WMA song file from WalMart to see if its Digital Rights Management was compatible with Muvo. There was no problem with the correct elapsed time showing. I will also test a file from Napster and add its license details here.
Here is something else I noticed - the differences in
the license for the two types of WMA files:
The one from WalMart - which works fine with the
elapsed time on the MuVo:
This file can be played an unlimited number of times
Collaborati've play for this file is not allowed
This file can be burned 0 more times<<<
This file can be synchronized an unlimited number of
times
The license for this file can be backed up <<<
For the one from netlibrary.com
This file can be played until 4/9/2005
Collaborati've play for this file is not allowed
This file cannot be burned
This file can be synchronized 3 more times until
4/9/2005
The license for this file cannot be backed up<<<<
I have been able to copy WMA with DRM audiobook files to my TX FM, but the elapsed time doesn't change with either play or fast forward. The file is from Netlibrary.com which supplies audiobooks to public libraries. The file plays, but the display stays all zeroes.
I have been sending information and getting replies and suggestions from both Netlibrary support and Creative technical support with no solution. I have the latest firmware and everything else. I have the problem on both Windows XP and Windows 2000 computers. I have downloaded several files, but none of them show elapsed time. I suspect it is something to do with the DRM, because I can play a preview file from Netlibrary - without DRM - with no problem. I also have no problem with other files copied over - from Audible, from CDs, etc.Message Edited by alex20850 on 03-30-2005 07:54 PMMessage Edited by alex20850 on 03-30-2005 08:4 PM

I'm primarily using my TX FM for netlibrary.com audiobooks and also get all zeros on the display.
I've been steadily complaining to netlibrary and my local library about problems/inconveniences, itcertainly is experiencing growing pains; we're the ones getting the pain, though!
I'll post here if I find a (legal) resolution to this.
What firmware version do you have? I have .2.04 and I see that .3.03 is available for download. I've read here that there are problems with .3 with volume limiting and I'm hesitant to change. I do notice that one of the listed fixes is:
Updates the elapsed time displayed during navigation within a long recorded track
so, maybe this is the answer?
Dr Dave

MuVo N200 - A whole host of probl

Not wanting to sound cocky, but I think I can answer my own problem here before you all join in, but hey, who knows, I might be wrong. I think my N200 needs returning to Creative for some serious surgery. Here's "the list":
+ When transferring files with WMP0, a random number of files on the list to be copied will complete successfully. Then, an error message such as "The Server threw an exception" appears. According to Microsoft's Web "Help", this is because an MPEG2 video file is trying to convert and won't. Somehow, I don't think this is the case.
+ If I choose not to convert the files before transfer, it's blind faith as to whether they will all copy or not. In a sync list of 80 items, the transfer will fail seven or eight times on average. No error from media player this time, it's a windows balloon tip saying "delayed write failed". I have to remove and re-connc the muvo to continue the transfer.
+ Using MediaSource, the same error as above occurs after transferring EVERY track.
+ If, by some miracle, I manage to get the songs I want onto the muvo before dying of old age, it's the a 50/50 chance that when I unplug the muvo and switch it on, it will say "file system error", switch itself off and when re-connected will be as blank as the day it left the factory.
+ Alternati'vely, it will be fine until a random amount of time later when it will switch itself off, and then when switched back on it will give the file system error.
+ If, miraculously, it has got through the day without wiping itself, when plugged back in media player will not always be able to remove old songs from the player, and will therefore declare it to be full after copying just track onto it.
Now, before you all jump up, let me just explain the following:
I have ALL the latest drivers, firmware, updates and widgets for Windows, Media Player, MediaSource, the MuVo, my USB ports, my motherboard, and every other piece of hardware just in case it's a conflict. There is nothing else I can download.
I've tried re-installing the firmware (in fact I'm having to do this on an almost daily basis).
I've tried it on a friend's computer: no change, same problems.
I've tried using a fresh install of windows with all the extra hardware stripped out of the pc, and i've tried the same system wit al the updates. Same problems.
I haven't EVER dropped the muvo, I don't li've next to a nuclear power station or on Jupiter.
I've tried using different kinds of batteries.
I've connected it in recovery mode, wiped it and started again. Repeatedly. Several times.
So, as I said at the top, I think I have a faulty muvo, b ut if anyone out there is thinking, "What a fool, he hasn't pressed the 'don't break' button!" then please, for the sake of my sahnity and rapidly receding hairline, HELP ME!
Dave
p.s. My 0 year old sound blaster 6 works flawalessly and always has. My 5 year old sound blaster li've 5. works flawlessly and nearly always has. My zen touch works flawlessly, but is a replacement for a faulty zen xtra. Which worked well, but was a replacement for a faulty jukebox zen. Which work ok, but was a replacement for a faulty jukebox 3 (which had an awesome remote control). Anyone see a pattern here?

davehelps:
The "delayed write failed" message suggests to me that you have write caching enabled for the N200 within Windows. This might be causing problems. I have this disabled - a side effect of this is that I don't have to use the Safely Remove Hardware icon before disconnecting the player (as long as I'm sure it is not being written to at the time).
To disable write caching:
Open My Computer and right click on the dri've letter for your player, choosing Properties.</LI>
On the Hardware tab click on the N200 and choose Properties again.</LI>
On the Properties page choose the Policies tab and select Optimize for quick removal.</LI>
PB

The MuVo V200 beltclip is a joke, Now I have no player. What Can I

Hello all, I'm very disappointed with the Muvo V200 Beltclip. I have had my Muvo since the 9th Jan 2005 and have been using it all the time and had no problems with it what so ever. But yesterday I had taken my player out with me. I had it connected to the beltclip as always. I had taken my headphones out of my ears when I was asking some bloke a question and did not but them back in till about 0 minutes later. When I put them back in I went to turn my player on, But I could not feel it, I look on my belt and all that was there was the dark grey clip that held the player to the belt. I still had the head phones but they must unplugged when the player fell. I retraced my steps but I had no luck finding my player.
All I have now are the Headphones and a dark grey clip, But looking at the dark grey clip there is a hole at the back, which I think something should have been there.
So as you can imagine, I'm very disappointed. What I would like to ask is, Is the loss of my player covered by the English Warranty?
Because I do believe the Beltclip had failed, letting the player fall from my belt. I done my best to find it, but as I said, to no luck.
All thats left now is the part of the clip and the headphones.
<IMG height=295 src="http://thegooddrmartin.co.uk/images/image.jpg" width=35>
sorry for the poor pic (taken on my phone)Message Edited by DrMartin on 04-04-2005 0:42 AM

On the day it happened I was wearing a shirt that covered the top part of my jeans, So only the headphones would have let people know Im carrying a player, If someone was to take it, the only way to remove it would be to lift it, but I still had the clip part of the holder. If someone did take it by ripping it off I would have known about it.
Ok as for it not disconnecting from the headphones I don't know, My headphones did not fall with it, and I did not feel it falling. What I do know is that I have lost my gig V200.
I will phone Creative first thing Monday, But what I was looking for here was someone who might have had the same thing happen with the V200 or another MP3 player, and did the Warranty cover it's

Creative Nomad Muvo stopped working - I think I tried everything... any ide

Hello,
I received a Creative Labs MuVo 28MB MP3 player as a gift in May of last year. I used it once or twice and it worked fine, then put it aside. I picked it up again the other day, formatted it clean using the formatting software (old drivers) and started using it again. It worked fine until at one point it froze. I could not turn it off with the power button so I pulled the memory stick out of the battery pack. The MP3 player would not turn on again after that. I took it to my computer at work (different computer) to fix the dri've and was able to get the data off first, by installing it as a flash dri've, but after I transferred the data I installed the drivers and attempted to format the flash dri've. After this the dri've would not respond. I can plug in the dri've, either in standard or recovery mode and the computer will find it, but I cannot access the dri've through any means. I don't think the dri've itself is broken, I think that there is something corrupted on it that needs to be cleaned out. Unfortunately I have found no way to reset the dri've.
I have tried each of the methods outlined below on (3) different computers, both with USB . and 2.0 slots. I have tried:-The original drivers, the newest drivers, and the creative removable mass storage drivers-Formatting under windows with the newest drivers (dri've does not respond at all)-Formatting using the old drivers and the formatting utility (the program opens under the media recovery tab and the only thing not greyed out is "cancel")-Repartitioning the dri've under Control Panel/Administrati've Tools/Computer Management (the dri've does not show up, even though it appears up in My Computer)-Formatting the dri've using the Killdisk utility (it finds the dri've but says dri've not ready)-Installing the original firmware (this is interesting - I can plug the dri've in, holding down the play button, and nothing happens. When I run the firmware utility the computer finds the dri've, installs it as a player recovery device, but then the firmware utility tells me that the dri've is not in player recovery mode and to try again. If I try again it gives me the same message.)-Installing the updated firmware (It begins scanning, suddenly windows installs the dri've as a mass storage device [with Creative Muvo as a component] but after 3 minutes of scanning the utility says that there are no USB devices connected.)-Using a 3rd party flash dri've software tool (it finds the dri've, but when I go to format it it says that the dri've contains no media).
I am not sure what to do at this point, but I still believe this thing can be salvaged, if only there was a way to access it. Please tell me any tricks you know.
thank you,-Aaron

I am having the EXACT same problem as you are!? It is SOOO frustrating!? I wish I could help you, but I wanted you to know that you're not the only one with the same problem.

Muvo TX FM will no longer connect via

My Muvo TX FM was hooked up to my PC via USB and it froze and didn't transfer files to the PC. I removed it and it still plays fine standalone but will not light up or be recognized by a USB port. Have tried 3 different PC's under Win XP and they do not recognize anything is attached. For some reason Knowledge Base article SID 4794 on how to restore does not include any Muvo except the Muvo2 and the method given for this player did not work. I have also tried hooking up to USB while holding down the on/off/play button, scroller button and both together, nothing. All files fromn the CD are loaded.
Emailed customer support and received a form reply telling me to do all the things I had done from the knowledge base already and then to repond to that email if it still didn't work. Did that Tuesday and no reply as yet. Totally inadequate service for a company of this reputation and size for what should be a simple matter.

Oh yeah I totally agree. Inadequate support staff. I have gotten all those same emails you did telling me to try things I'd told them I'd already tried. Its a bunch of canned responses. Maybe monkees run it. They sent a line to rate how helpful they were. I let them know pretty much what you said: it was shocking and crappy that a company that size and selling things that are not cheap that break after warrantee ends...its not right. Go in and send your own rating. I have a MuVo 2 Fm- just went DEAD. Won't power on, nothing. At least you still have sound.
Daphne

What should I do with my MuVo Sli

Hi There. Basically im trying to get some advice on what to do with my Creative Muvo Slim (52 MB) DAP. I originally bought it 02/09/05 but had to get it exchanged on 02/4/05 because the backlight would never turn off even with firmware upgrades.
So I got the new one and everything has been working great until about a week ago. One day, I turned on my player and didn't hear anything. Restarted and it worked, but then after about two songs it froze. Had to take out battery to restart then it worked fine for about an hour. Suddenly a song was playing that I wanted to play a little louder, but the player froze again, but was still playing the song until it froze completely at the end.
Finally I took out the battery and restarted again. But I didn't play anything. I hooked up the original earphones and hit play, and it worked fine. But all of a sudden I VERY LIGHTY ran my finger across the player and it froze again. Then after about 20 times of testing, it turns out that the player ALWAYS freezes when im touching it. If there is absolutely no movement, it plays fine. If im careful, I can change songs, volume, settings, etc. But the only way to do so is like a surgeon while placing the player on top of my palm.
Finally after about 2 days, I was listening to it when it finally just turned off. It didn't want to turn on anymore for the rest of the day. I tried the next day and it worked for a while, so I backed up my music (All MP3's) then it shut down after a few minutes.
Since the first thing I thought was maybe a bad battery. I got someone to lend me the one from theirs. But it unfortunately didn't turn on. And when mine turns on, the battery has a full three bars.
Since this is getting kind of long, Im thinking it might be something hardware related, but I have never once dropped or mistreated this DAP in any way. Not a single dent on it. Hell, I never took it out of it's black case Except for the battery change. And whenever im not using it, I put it in a padded drawer all by itself. Locked, of course.
I bought this at circuit city for $39.99 +Tax , and this "Protection Plan" for another $34.98 paying a total of $86.52 w/Tax . I called and they said that it doesn't qualify for a return because the damage was done "Accidentally" and that it was My Fault. I said it was BS, so now im kinda stuck here. So in short ( Heh )

I'd try Circuit City again. If they still give you the "accident" BS, try the Better Business Bureau, your state's Attorney General, arbitration, or small claims court. If you need repairs while your dispute is pending with Circuit City, contact Creative Customer Support; you should still be under at least the parts warranty, and will only have to pay $25 for labor (which Circuit City should be made to reimburse you for).

Songs no longer playing in order on muvo v

bit of an odd problem--recently my 2 gb muvo v00 stopped playing songs in alphabetical order for some directories. Some directories with numbered tracks are somewhat random--the latest album i put on went: 04, 05, 07, 08, 09, 0, 0, 02, 03, 06, , 2, 3. this isn't filesize order or tagged name order, the player's not on shuffle, and they're always in this order. Other directories play in normal order.
In another directory with about 00 songs--it goes in semi-random order, and repeats some songs before it has played them all (only sometimes--perhaps the first time it goes through a new group of songs(?).)
this started around the same time someone (not me!) got the brontok.c virus onto the muvo's usb memory. at least one album that played in order before stopped playing in order after the virus. i got rid of it with antivirus software, and subsequently reinstalled the firmware / reformatted (to .02.03, the same that was on it when i got it), and also held down the scroll button and turned it on into recovery mode and did a cleanup that way, but both times the problem remains. the player otherwise works fine but it's annoying not to hear albums in order. any ideas?
Andrew

This is very interesting and I think it's related to my problem. I wonder if it has anything to do w/DRM [Digital Rights Management]?:
+This is something that recently started happening. I record a radio show with Audio Hijack pro. I import it to iTunes and it plays fine. I then find a small selection that I'd like to edit and keep. I open Fission and do my editing and save it. It saves under the name I assign it. I try to import the new file to iTunes and it doesn't load in to iTunes because the tag is still the same as the original file. I found this out when I used Finder to "Get Info." I changed the tagged name of the original file that is still residing in iTunes and then tried importing the new file to iTunes again. No go. I then double clicked the file in Finder to get it to play in iTunes. It played, but strangely enough, it didn't appear in the Music Library, but it did appear in the "Recently Added" section of the iTunes window. I used that appearance to change the Tags completely. I checked the "Music Library" after that, but the selection still did not appear. I tried dragging it from "Recently Added" to the Library, but it didn't work. I also tried dragging it to my iPod, but that didn't appear to work either.+
+I then tried a work-around and created a playlist with that selection and another selection and dragged that playlist over to the 'pod. The selection appeared on the 'pod, but only within the playlist, not the 'pods music library. I could play the new selection only via the playlist. It is still invisible to iTunes.+

My Muvo was go

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