My N82 is behaving very badly can someone please a...

Lately I find that my N82 has been giving alot of problems.  It keeps shutting down. And now for what ever reason my calendar has gone completely blank .. all the dates are missing and I'm hoping that doesn't mean I've lost all the birthdays, anniversaries and meetings I've had programmed in.
Another thing I've noticed.. the right hand nav. key was supposed to be the short cut for voice activated dialling.. but everytime I press the phone shuts down.
Can someone please let me know what is going on??
Thanks..

you can try few things before you go to nokia care point. first of you have to back up all your data from phone and memory card. remove the memory card once that is done and try the following things. try number 1 and 2. #2 will erase all your data but will reformat your phone and it might help your issue
1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list.
2. *#7370# - Reformat your phone
3. This you perform as a last resort. Nothing else is working.If the phone is dead proceed with reflash if not, turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
re-flash - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

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