My Nano (4th gen.) does not move or respond-staying on.

My Nano is frozen ON.  The screen is on "connected-Eject before disconnecting".  Help please.
Rich

Did you attempt a hard reset yet?  To do this, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
This may take one or two tries so don't give up hope too quickly.
B-rock

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