My Nano 5th gen. is not recognized as a device in ITunes so I can't sync Nano and Itunes. Previously was able to do so. What can I do?

Please advise why my Nano 5th g is suddenly not recognized in Itunes as a Device as was previously. I cannot sync Nano with ITunes. What do I need to do?

iPod appears in Windows but not in iTunes

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5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

My iPod gen 2 willnot sync apps yet it still syncs photos and music. i was able to yesterday. and it still sync when i plug it in. but i can't add apps to my daughter's iPod. how can i be a hero?

My ipod gen 2 willnot sync apps yet it syncs photos and music. i was able to sync yesterday and it still syncs everything else. i don't use icloud because all devices different purposes. How can i be a hero to my daughter?

i powered ipod off, plugged cord into devise and pressed the home button while plugging in the usb till the plugged-in picture came up on the ipod. it then let me reset in the ipod on the summary page(it was failed-password attempt and connected to a non-existent computer with different account-grandmas). so i reset it, change the name and was able to sync apps, music and photos. i have bout 300 apps, so today i found more for my daughter and ran into this problem. my apple id is also attached to the ipods itunes access. am i missing a step?

How to reformat Ipod Nano 5th gen when not recognized by Windows or iTunes?

I've done all the steps on the site to correct this problem up until the reformatiing part except I tried to update the driver software but Windows says that it encounters an error when trying to install the new software.
So after going through the steps I noticed that the iPod I just bought was formatted for Mac. It says that in order for me to reformat, I have to restore my iPod in iTunes but since it isn't recognized my my computer or iTunes, I can't do it.
Suggestions anyone?

Hello there, HateKnuckle.
The following Knowledge Base article offers a pretty thorough step-by-step for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

5th gen. ipod not recognized by Mac

My 5th generation 30 gb ipod is no longer recognized by my Mac running 10.3.9 and iTunes 7. I've tried all of the standard troubleshooting except for restore since it can't be recognized to be restored. When it's plugged into the computer, it's charging with an animated icon but the ipod never shows up on the desktop or in iTunes. Help!
5th gen ipod Mac OS X (10.3.9)

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

5th gen ipod not recognized by windows, but old ipod min works fine.

my new ipod is not recognized by windows at all. my old ipod mini works fine. i even uninstalled everything and tried reinstalling the new ipod. after that didnt work, i plugged in my mini, and it reinstalled perfectly.
I also plugged my new 5th gen into another computer with itunes and it recognized it perfectly.
is there some sort of software conflict between the mini and other ipods? this is driving me insane.

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

TS1410 My ipod nano 3rd gen. is not recognized by my computer or itunes. Support page does not help.

My macbook is not recognizing my 3rd gen. ipod nano after I reset the ipod. THe finder not itunes recognizes it. Can someone help?

If you have not already, disconnect the iPod and restart your Mac. Do this to Reset the iPod.
http://support.apple.com/kb/HT1320
Once the Mac restarts, run iTunes and connect the iPod.
If that does not help, try putting the iPod into Disk Mode
http://support.apple.com/kb/HT1363
then, connect it to the Mac running iTunes. It's possible that iTunes will tell you that you need to Restore the iPod.

5th gen Ipod not recognized and not charging on any computer.

Hello
I have a 5th gen Ipod with an odd issue. I have an Ihome radio with Ipod dock in which my Ipod charges and plays everthing just fine. I usually just keep it there to charge and only hook up to my computer if I want to buy something or put other music on it. I tried syncing the other day and nothing happened, would not sync, charge, my computer would not even recognize it. I have tried 2 differnt cables, reset, have tried it with itunes started and not running on my vista computer and have also tried just to charge on a computer with XP that doesnt have Itunes installed. My daughter has in Ipod Touch that works just fine with both my cables and computers.
Any ideas of whats wrong with my 5th gen?
Thanks

Try restarting your computer with your ipod plugged in. You might also try using a different USB port. If all else fails downgrade to itunes 6 here http://www.apple.com/support/
kEat0n

My iPod touch 5th gen is not recognized by iTunes

I am trying to put music on my friends iPod, however the iTunes is not recognizing the device black screen. When i first plugged the iPod into iTines it was there I restore it when that was done the iPod went blank. after about two hours of trying to figuire out what was wrong. I rebooted it came back on. The minute I plugged into iTunes the thing went black screen again. I tried to reboot to no avail...HELP.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod 5th Gen. Not recognized in Itunes, But is in "My Computer" + Immediate Eject on plug

Whenever I open iTunes, I get an error message that says, "The software required for communicating with iPods and mobile phones was not installed correctly." When I have it try to repair itself, it brings up another error message that says, "the software required for this iPod is not installed correctly. Please reinstall iTunes to install the required software." I have used Revo to remove all traces of Apple products and followed the guidelines in the Apple instructions http://support.apple.com/kb/TS1369 to no avail. I've tried temporarily disabling the firewall and my AVG software during installation and that hasn't helped. My iPod connects with iTunes on other computers just fine, so I can't imagine it's the device. I have tried uninstalling and re-installing multiple times.

Hello Coobyj,
Thank you for using Apple Support Communities!
It sounds like something may have disabled the Apple Mobile Device Service, so I would check that next.
This article should help with that:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
These 2 sections in particular:
Restart the Apple Mobile Device Service (AMDS)
Set the Apple Mobile Device Service Startup type to Automatic
All the best,
Sterling

HT1923 6th Gen IPOD not recognized by Windows 7 or Itunes

Hello,
Hi, I have a 6th Generation 8 GB IPOD which is not recognized by either Windows 7 Professional or ITunes. I tried all the steps mentioned in IPOD support. However the problem still persists. Need your assistance.
Thanks

What displays on the iPods screen when you have it connected? I assume you have tried another known working USB cable?
Is iTunes up do date on your PC (currently at 10.7)?
Have you tried connecting to another PC or Mac?
B-rock

My new ipod shuffle (4th gen) is not recognized by my PC or itunes :(

just bought a new 4th generation ipod shuffle....downloaded itunes...but its not recognizing the ipod shuffle ("devices" not appearing on left column).....also, my computer (windows 7) is not recognizing it when connected...
ive tried re-installing itunes and re-starting my PC.....
should there be a light to indicate the ipod is charging...no light is appearing...
any ideas..pleeeease

Hello there baku_k,
It sounds like your iPod shuffle just isn't being seen in iTunes no matter what you do on your PC running Windows 8. Without knowing the exact troubleshooting you have done, I would recommend that you look over the troubleshooting steps in the following article to help you determine what may be happening, named:
Apple - Support - iPod shuffle - iTunes Troubleshooting Assistant
Thank you for using Apple Support Communities.
All the very best,
Sterling

TS1369 My brand new iPod touch 5th gen is not connecting to my pc or itunes

I just got this it ouch yesterday. Apple keeps asking me to enter my password for my apple I'd I changed the email along time ago. Well I plugged it into my computer and nothing It won't charge or even show up. I tried looking into device manager the was no apple mobile device there I also tried uninstalling iTunes and reinstalled nothing still. Is it something wrong with my device I hat got it yesterday.

See:
iOS: Device not recognized in iTunes for Windows
Start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Next see if this helps determine cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if you have an iPod or computer problem

My ipod 5th gen is not being recognised my windows or itunes

My ipod was fine working on windows vista, but i recently bought a brand new computer, operating system windows 7 premium 64bit. Tried most things, resetting ipod or using disk mode has no effect either.
Plugging my ipod in never got detected, not even as a storage device. So after installing the latest itunes software (itunes for windows 64bit) it still would not be detected by both windows in my computer and itunes.
in device manager though under disk drives it shows "apple ipod usb device".
under storage volumes it shows "unknown device"
and under USB controllers it shows "Apple mobile device USB driver"
I searched the internet before coming here, all i could find was uninstall every single bit of apple software, unplug the ipod then reinstall itunes etc, i tried all this but had bo success.
Obviously the ipod is fine as it works in my old pc and charges in this new one.
Thanks to all who can offer advice.
Message was edited by: xuiton

Start with these articles and see if that gets you anywhere...
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iPod shows up in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Also this interesting post by a user here for a work around when an iPod is in the "recovery mode" looping state...
http://discussions.apple.com/thread.jspa?threadID=1679535&tstart=0
good luck,
Patrick

2nd gen ipod not recognized in windows xp or itunes

I have been working on this for 2 weeks. I have loaded the latest usb drivers/chipsets. Have followed every suggestion on apple website. Obviously lots of people have this problem. When my shuffle is plugged in the computer sees it as new hardware and trys to load a driver which of course there is not one. The hardware "fails to install" and windows can't see it. itunes diagnostics sees all the controllers but no ipod connected. I am about to return the shuffle as I cannot use it. There is nothing wrong with my usb ports my ipod nano works just fine as do all my other devices (camera, printers, mouse, etc.)
Has anyone solved this?

there is no drive letter assigned. ALL that the computer does is when the ipod is plugged in it says "new hardware found" and the word ipod appears in the system tray. Then immediately the Found new harware Wizard starts up. it says, "This wizard helps you install software for: ipod. So I am interpreting that the usb port is working and the driver for the port is reading the device. However, since there is no disk or software to install, eventuall a Found new hardware bubble reappears saying you a problem was encountered and the hardware was not properly installed. I don't get any farther than that. The device is NEVER listed in My Computer. As indicated before, there is an entry in device manager showing the ipod under other devices with the yellow exclamation point and the detail showing a Code 1 - no driver.

My Nano 5th gen. is not recognized as a device in ITunes so I can't sync Nano and Itunes. Previously was able to do so. What can I do?

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