My Nano is dead... PLEASE HELP

Since I bought it I have been having a lot of troubles. Sometimes iTunes wouldn't find it. Sometimes it did but all the songs got erased. Sometimes only some songs got erased. Just now I was trying to put some more songs on and my iTunes stopped reading my iPod. I looked down at my iPod and the screen went from full colour to black and white and shut off. Now when I turn it on I get a little folder (in black and white) and a note saying www.apple.com/support/ipod.
I am very ticked off that my brand new iPod Nano is now a paper weight. What can I do to fix this problem?
PS: I think I just got a craped out Nano to start with. The very first time I pluged it into the comp -- after installing the software, of course -- my computer said that a folder in it was corrupt or something.

Bonnie, if your iPod is really dead then Apple will replace it or repair it under warranty, free of any charge to you. All iPods come with an Apple backed 1 year hardware warranty. I've used it myself on the very last day of its application. Apple's response was very good indeed.
Don't worry. If there is a hardware problem with your iPod it will simply be replaced free.
Cheers
Rod

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My Nano is dead... PLEASE HELP

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