My nano is frozen will not charge, play etc.

I have tried to select menu and play together, however it will not reset to the apple screen

Try a soft reset, press and hold in the homescreen key (Circle button at bottom of the iPhone) and power key (One that locks the screen as well as turns it off and on) at the top, together and hold it till the screen shows the Apple logo, then release the keys, this should hopefully resolve.
Let us know how it goes.

Similar Messages

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    Hi Goofy Goat,
    Welcome to the Apple Support Communities!
    It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
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    My ipod nano 4th generation will not turn on or charge.  It is just sitting (frozen) at a black (blank) screen.  What do I do?

    Hello, HJA-heartgirl. 
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    http://support.apple.com/kb/ht1320
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    http://www.apple.com/support/ipod/five_rs/nano4gen/
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    Jason H. 

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    Sometimes this works
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  • HT1459 MY IPOD NANO 6TH GENERATION WILL NOT TURN ON I GOT IT FOR CHRISTMAS AND PLAYED THE RADIO ON IT WITH OUT PLUGING IT INOT ITUNES AND I WAS WONERING HOW TO FIX IT ?

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  • My iPod Nano (fourth generation) is stuck on a black screen and will not charge. It's done this before and you can still see a faint outline of the green charging sign and the time/date. HELP

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    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
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    Apple Retail Store - Genius Bar                                     

  • Ipod 4th generation will not charge or play on any of our docking stations

    Hi my son has an ipod touch and it will not charge or play on any of our docking stations. We had an appointment today at the 'genius' bar and i was told there is not a problem with his device!, I am at a loss as my daughters ipod plays on all our docking stations so why not my sons? Any help or advice would be great as the person at the apple store was not that helpful and i am left feeling very frustrated.

    - Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
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    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    Go to Settings > General > Reset and tap Reset All Settings.
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    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
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