My Nano is frozen

Does anyone know how to unfreeze the nano (2GB). Closed down my computer with nano still attached, unplugged it and froze. Display light stays on with 'Now Playing' screen on. Have tried everything shown in manuals to reset and now my computer won't even recognize that it is attached. Just says mass storage device can not be accessed due to unknown error.....please help

This info is from the main Apple Support website. I followed it and my Nano (2nd gen 8gb) has now unfrozen. I was connected to the computer at the time. good luck...
To reset your iPod nano (2nd generation):
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep
Dell Optiplex Windows XP Pro

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HT1320 my nano is frozen - won't allow me to move the wheeel

the wheel on my nano is frozen - help

1.Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

"Hold" switch on nano is frozen

The "hold" switch on my nano is frozen. It will NOT move. It is in the "on" position, not
hold." BUT ... when I pick the playlist I want and tap the wheel to begin the music ... the nano also freezes. I can't reset it because the toggle switch won't work. The only thing that works is to let the battery completely run down, recharge it, and then everything works fine ... until the next time.
Anybody know how to "unfreeze" the switch??

thanks for the info on how to fix it when it is stuck on hold, mine did that today too and my boyfriend wanted to take it apart to fix it, lol, I told him NO WAY. I will try these suggestiins and see if they work. I would prefer not to restore if I don't have to, I would hate to lose all my music on there.

Nano is frozen

My nano is frozen and I'm not able to unfreeze it. I've tried toggling the hold button a couple times. Also, left it charged for couple days thinking that it might unfreeze spontaneously but didn't work. Any ideas?
nano

Have you tried resetting it by toggling the hold switch then holding the center and menu button for 6 to 10 seconds?

7th gen nano is frozen i did reset process and just stays at apple logo.

7th gen nano is frozen i did reset process and just stays at apple logo.

Hello zdeans,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPod only shows an Apple logo and doesn't start up
http://support.apple.com/kb/ts1399
Put iPod into Disk Mode.
iPod should appear in the iTunes Source pane and on the desktop or in a Finder window, or in the My Computer window.
If a message appears that says the volume could not be mounted and asks if you want to initialize the disk, choose to initialize iPod's disk. Use Mac OS Extended format (HFS Plus) if you have a Mac, or FAT32 if you have a Windows PC.
Warning: This process cannot be undone. All of your songs, videos, and other files will be deleted. Always make a backup of your important data.
Follow the steps to update or restore iPod. If you manually put iPod into Disk Mode it may need to be resetbefore you can use it.
Have a nice day,
Mario

Help please! Ipod nano is frozen black, comp wont recognize it +more...

hello all, I am asking for your assistance in a problem, my 1g ipod nano is frozen in a black screen, and whenever I plug it into my computer, nothing on my computer recognizes it and my ipod make's this weird low pitch schreeching noise, any information would be helpful, I have tried reseting it.

My ipod it doing something really simmilar to this as well,
it will charge fully, and then i listen to 2 songs and it shows the battery meter as red, AFTER TWO SONGS!
but that was last week,
now it doesn't do anything. It just shows a symbol of a dead ipod and with the apple website.
I really need my ipod back, and i cant afford a new one right now
please please help me!
i've tried restarting it, but it wont, it just shows the symbol i explained before
thanks
please help me!
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My Nano is frozen please help

my nano is frozen on the main menu page i have tried to reset it by holding the menu and enter button but no game. and yes the hold button is off. i just connected to a remote computer which is a sony vaio try to load songs from a flash drive to iPod but iTunes didn't even recognize it? please help me use my iPod again!

Have you tried this:
Resetting iPod if it appears frozen or doesn't respond
Regards
Colin R.

Help! My Nano is frozen again!

Help! This is so wierd. I brought home my first 4GB NANO last weekend. I synched all of my songs and it played fine all weekend. On my way home on the train I played a few songs, and my wheel was frozen. I tried resetting, re-installing the software, nothing. I returned it to the Apple Store, and received a new one.
Guess what? The same exact thing happenned while on the train going home! The wheel froze and my Nano is unresponsive!
Has anyone have this problem? Is there a way to get it to work again? It says that's it's fully charged, but nothing works. Yes, the hold is off. I've done the reset thing with the hold button, and the menu and selection button. Nothing seems to work.
PLEASE HELP!!!!!
Thank you!
Markeg

Use the Ipod updated to restore ur ipod it happend to me it will delete ur music but u have it on ur pc so no biggie.

IPod Nano 4G frozen at language screen. Tried holding down menu-click without success. Have gone through restore process, but it continues to stick at the language screen. Intel iMac 3ghz, OS X 10.6.7, iTunes 10.3.1 (55).

I have a frozen iPod Nano 4G. After syncing it gets stuck at the language screen and cannot proceed any further.
I have tried holding down the Menu and click buttons for >6 seconds, without luck. Have reset to factory settings and re-syncd, but it keeps getting stuck at the language screen.
I suspect it is the latest version of iTunes causing the problem, as I just installed it a couple of days ago and this is the first sync since the update.
24" Intel iMac 3ghz C2D, OS X 10.6.7, iTunes 10.3.1 (55).

+Do you have access to, another Firewire enabled Mac, that you could use, to attempt a retrieval of data, using Firewire Target Disk Mode?+
A question on this Firewire Target Disk Mode - If I could get access to another Firewire enabled Mac and connected the two together, host #2 to Target #1, with a Firewire cable (6-pin to 6-pin), and power the two up, even though #1 would not be booted up to the desktop but just have the hard drive powered up, would the hard drive of #1 be accessible to #2? If so, would I be able to perform any repairs or do anything to the drive to enable it to bootup the #1 computer? This would be similar to when I remove and hook up a 2.5" IDE-ATA PC laptop hard drive to another PC computer, usually a desktop, via a drive adapter and USB 2.0 cable, as an external drive. When I do this in a PC, it's usually one that is unable to boot up to Windows due to malware or other problems. I am able to see the files and folders on the #1 computer's hdd and then clean out any malware (virus/spyware), or add/replace any corrupt/damaged Windows files that might be keeping the #1 computer from booting up. After that, I can usually return the hdd to the #1 computer and boot up normally to finish any clean up or change any settings.
I had considered taking the hdd out of this damaged iMac computer and attempting to hook it up with a PC, but after seeing how difficult it is to get to this hdd and not sure of what I'd do when and if I did get the two connected together, I put the idea way back as a last resort. I wasn't sure I'd even be able to see any folders or files on the Mac hdd due to the differences between OS X and WinXP. And, after reading that Macs aren't susceptible to malware, I didn't know what I would be accomplishing.

Ipod nano has frozen

i have big problem, my ipod nano is totally frozen, i mean it doesn't respond at all. Clicking to the click-wheel is no use,it doesn't respond and the screen shows my last songs artist and track like usual but it's frozen too, nothing is moving on the screen and also the screen light is on for the last couple of hours since my ipod froze and it's not on hold also. I tried to connecting it to my computer through the USB but still nothing. What's wrong with my ipod:( can anybody help me?? (it's only 2 months old, no problems have occured 'til now)
Windows XP
acer Windows XP
acer Windows XP
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Are you sure that the iPod isn't dead on battery? Try leaving it charging for 3 horus on your USB port.
Have you tried connecting your iPod to your computer for about 10 seconds, then disconnecting it right afterward?
Also, be sure to try the resetting quite a few times. Sometimes, after alot of attempts, the iPod will work again.
If your iPod doesn't even seem to be responding to resetting, please check that your "hold" switch isn't on. (orange-colored). If it is, switch it to off (grey-colored area).
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

My nano is frozen everytime I try to turn it on

Hi everyone,
I have my nano for three days now. Everything works and I am very happy with it. I only have one problem: When the nano is turned off for more then half an hour (approx.) it is frozen, so you can't turn it on without restarting it. This happens everytime. We reinstalled the software and set back the nano but both had not solved the problem. So, to turn on the nano means a restart everytime. Has anyone a solution for it?
Many thanks.
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My nano has this problem, too. My dad got his about six months before I got mine (for Christmas last year), and he also had the problem. I showed him how to reset it, and he was happy with that solution, so I don't know how often he gets it.
It really bugs me, though. I've had to replace regular iPods four times, and this bug doesn't make me feel very confident in the nano's stability. A product that requires a reset just to turn on more than half the time has to have something wrong with it. I'm not at all surprised to hear that other people are experiencing this.

HT1320 My ipod nano is frozen and I cannot reset it. How do I reset my ipod?

I have an ipod nano that I purchased in 2009. I believe it is a 5th generation. It is frozen and I cannot reset it.

Hey there Tricia9170,
It sounds like you are unable to use the iPod Nano becuase it is unresponsive. Verify that this is the reset you have performed:
To reset your iPod:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
If so, try restoring it with the following steps in iTunes:
Note: Because Restore erases all of the songs and files on iPod, make sure toback up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
How to restore your iPod:
1. Make sure you've reinstalled the latest version of iTunes.
2. Open iTunes, and then connect your iPod to your computer.
3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.
4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
Note
: For Mac users, A message will appear prompting you to enter an administrator's name and password.
6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
From: iPod nano (5th generation) Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/nano5gen/#
Thank you for using Apple Support Communities.
All the best,
Sterling

My ipod nano is frozen

Just recently bought a Ipod Nano, a friend downloaded music on it. I played Ipod until battery was completely dead. It never came back! Plugged into charger on wall socket and in to computer. It is frozen! Tried holding pause button and neg. volume button at same time. No luck. Any suggestions

If you just bought it, it is under warranty (for one year), so in the worst case, you'll need to contact Apple to get it replaced.
You are using an Apple USB dock connector cable to connect it to a power adapter and USB port on computer? When you say it is
completely dead. It never came back... It is frozen
are you saying it does not charge when connected to power and the screen is blank (not on)?
Tried holding pause button and neg. volume button at same time.
This is a current iPod nano (?), because it does not have a physical "pause button." This is the procedure to Reset an iPod, which you should try while it is connected to power.
http://support.apple.com/kb/HT1320

My ipod nano is frozen and cannot unfreeze it

After syncing my ipod nano and unplugging it from my computer, it is "frozen" and will not let me use any of the controls. How can I unfreeze it?

Hold down the volume down and sleep wake button (the big one) till you see the apple logo. You should be good to go after that.
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Tryed all 5 Rs-nano still frozen-now what-need help

I have a 4gb nano that is frozen. have tried resetting (hold-menu-select)numerous times. have reinstalled software and rebooted. have completely restored ipod...but screen is still frozen. before restore screen was frozen on main menu--after restore screen is still frozen but on the language screen. I've checked all the support pages and looked through many posts on the discussion site but can't find an answer. Can anyone help or do I need to return this one. This is the second one I've purchased in two weeks--the first froze on the "OK to disconnect" screen. I'm about ready to give up and go back to life with out an ipod! Any ideas?????

mabey call an apple support tech?> Apple Numbers
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Ipod Nano 4gen Frozen

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i found out how to fix it, by holding down menu and centre button together:)
you then have to restore it in itunes but then it works fine again!!!

My Nano is frozen

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