My nano shuts down after one minute of use, why? Brandnew

My nano shuts down after one minute of use and it doesn't matter if I'm using the radio or playlist. This is brand new so I've only ever listened to 1 minute of a song. Help

Kevin,
This usually happens when your headphones/earbuds aren't plugged all the way in. Double check the connection of the headphones and make sure the jack is free of debris.
B-rock

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Kevin,
This usually happens when your headphones/earbuds aren't plugged all the way in. Double check the connection of the headphones and make sure the jack is free of debris.
B-rock

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Sorry about that since i am new to this forum and i am not sure how to create a sig line. Anyway below are the details of my power supply
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My nano shuts down after one minute of use, why? Brandnew

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