My Nano shuts down Itunes!

Hello! I have a few ipods, but have been using my Iphone primarily with Itunes. I'm trying to plug in my 2G Nano and as soon as I do, Itunes shuts down! The connection is fine and it charges my nano, but the nano icon appears for one second on my desktop then it goes and so does Itunes!
PLEASE help!!!

Hello kidmango,
I am going to have to agree with planb77. Look into other drivers in your computer causing the issue, not just the nano's drivers.
It is possible that security software is the culprit. Use this:
iTunes: Troubleshooting security software issues
You may have to restore your computer to a previous point. From before the issue started. Contact computer manufacture or Windows for steps, or do a search with a search engine.
I would test the ipod on a known good computer to see if its the ipod is the issue. My gut says no. You can set a reservation at an Apple Retail Store. Apple.com/retail .You can also test a known good ipod on your computer.
Hope this helps.
~Julian

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Nano shuts down iTunes

Hi,
I have just got a new iPod nano (2nd Gen 2 gig) and following the instructions, left it connected for 3 hours. Now whenever I try to click on a folder in iTunes to move some music to the Nano manually it shuts iTunes - actually it's not quite a shutdown - iTunes just vanishes and has to be restarted. I can Sync music files using the iPod window, but adding single tracks manually, or creating new playlists on the Nano is just not happening.
Can anybody help?
Many thanks
JC
iTunes 7.0.2 OSX 10.4

Hello kidmango,
I am going to have to agree with planb77. Look into other drivers in your computer causing the issue, not just the nano's drivers.
It is possible that security software is the culprit. Use this:
iTunes: Troubleshooting security software issues
You may have to restore your computer to a previous point. From before the issue started. Contact computer manufacture or Windows for steps, or do a search with a search engine.
I would test the ipod on a known good computer to see if its the ipod is the issue. My gut says no. You can set a reservation at an Apple Retail Store. Apple.com/retail .You can also test a known good ipod on your computer.
Hope this helps.
~Julian

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Hello kidmango,
I am going to have to agree with planb77. Look into other drivers in your computer causing the issue, not just the nano's drivers.
It is possible that security software is the culprit. Use this:
iTunes: Troubleshooting security software issues
You may have to restore your computer to a previous point. From before the issue started. Contact computer manufacture or Windows for steps, or do a search with a search engine.
I would test the ipod on a known good computer to see if its the ipod is the issue. My gut says no. You can set a reservation at an Apple Retail Store. Apple.com/retail .You can also test a known good ipod on your computer.
Hope this helps.
~Julian

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Hello cs1870,
I would be concerned too if my iPod was shutting off after one minute. I found an article with some steps you can take to address issues like this:
Constantly restarting
Try putting the iPod into disk mode and restoring:
Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
While the device is in disk mode, connect it to iTunes and try to restore.
Sync to iTunes and try to restore the iPod
You can find the full article here:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Thank you for using Apple Support Communities.
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If a car was running fine on one tank of gas, then you filled it up with another tank of gas and it began to run funny, one might suspect that tank of gas. But let's just say coincidence blew a valve-- would you think the new tank of gas was the culprit?
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Sometimes you have to go with common sense. If everything else is ruled out, it must be the battery. And if it runs fine one moment in OS6 but immediately ***** in OS7, I'd believe my battery was suspect-- though comfy-- in OS6 but the OS7 showed its true power.
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Message was edited by: ronfromwoodland hills

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My Nano shuts down Itunes!

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