My nano touch will no longer sync.

When I plug in my nano, iTunes acknowledges that the nano is plugged in - partially.  The nano appears in the "devices" category, and the nano is charging.  However, it does not sync (iTunes is set to sync automatically, and it used to).  I tried to select "Sync iPod" from the File menu, but it is greyed out.  I ran the diagnostics - again, iTunes says the device is present and connected, but when I ran the sync test, it says it can't find an iPod.  My iTunes is updated to 10.2.2.
Ideas?

I would backup the iPod
iOS: How to back up
Get all your synced media like apps and music in your iTunes library and then restore from backup.

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