My nano wont play any music even thou its downloaded

Help please! bought a Nano today and althou itunes recognises it and i can download music to the Nano when i try to play any songs they simply arnt showing up in the Nano's library.
I've tried restoring my Nano and it still does the same thing.
Plus when i attach it to my computer it says do not remove loading sign! This wont go away unitl you detatch it no matter how long i wait.
Can anyone help i'm going mental!

Have you tried any of the trouble shooting tips that are found here: http://www.apple.com/support/ipod/ or http://docs.info.apple.com/article.html?artnum=32222

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