My neice entered my daughter's information to set up itunes and she is too young and now it will not let me set up an itune account on the ipod touch in my name..it states I don't meet the age requirements.  Please help!!

My niece entered my 11yrs information when setting up her new ipod touch for itunes and now it will not even let me get on itunes on the ipod.  How can I fix this?

Try editing the account on a computer
iTunes Store: Changing Account Information
Next try creating a new account using the same email address.
Last, contact iTunes by:
Contact iTunes

Similar Messages

  • HT3552 I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

    I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

    Have a look here >  http://support.apple.com/kb/TS1646

  • Error code -42408. I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. How do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help

    I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. I get an error code -42408. What does this mean and how do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help please, I'm going crazy without my iTunes. I'm on a MacBook Pro.

    Found this item it may help
    OK, I have fixed it here. Here's what I did:
    quit iTunes
    trashed ~/Library/Preferences/com.apple.iTunes.plist
    started iTunes, and authorised my account
    Worked straight away after that !

  • When i try to download an app and i have entered my password i am asked to add some security questions. I can add two questions and an alternative e-mail address, however it will not let me select the third security question.

    when i try to download an app and i have entered my password i am asked to add three security questions. I can add two questions and an alternative e-mail address, however it will not let me select the third security question.

    Thanks Liam. After the second ap download it asked me three security questions on iTunes and on my MAC it allowed me to set up these with no error on the third question. iPAD 3 now downloads apps fine.
    Apple really need to sort out this issue or provide guidance on this. Two days of the unit not really being fit for purpose - what use is an IPAD without the ability to download aps.
    Also NO Response from Apple via online tech support and it's now been nearly 24 hours - I was told by telephone support I would get a response within 24 hours or less, as also stated in the email response too!??
    It would be good to get a formal response from Apple on this rather than radio silence.

  • Is there anyway to export the iPod metadata from my iPhone 4? I don't need the music, I have that on an external hard drive, but my backup got wiped out and I need the metadata.

    Is there anyway to export the iPod metadata from my iPhone 4? I don't need the music, I have that on an external hard drive, but my backup got wiped out and I need the metadata.

    Okay, so I had to re-install iTunes. My iTunes library is currently empty. I can make a new back up and the location of the songs not having changed, these will be available in my library?

  • I submitted my information to receive a replacement 1st generation nano but somehow did not notice what steps I needed to take to return the Ipod to Apple. What needs to be done after submitting the serial number information online?

    I submitted my information to receive a replacement 1st generation nano but somehow did not notice what steps I needed to take to return the Ipod to Apple. What needs to be done after submitting the serial number information online in order to obtain a replacement?

    They're supposed to send you a box with shipping instructions which you then use to send them your 1st generation iPod, however, I've been waiting a month for my box and can't figure out why I have not received it

  • How can I find my iPod touch that got lost ? But I don't have the Find my Phone app .

    How can I find my iPod touch that got lost ? But I don't have the Find my Phone app .
    Please , help me ..

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                         
    Reporting a lost or stolen Apple product                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Imovie will not let me load a movie to You Tube error message say wrong user name and password when it is right

    imovie will not let me load a movie to You Tube. The error message from imovie says it is the wrong password and user name. I rechecked it and it is right.

    It can be tricky sometimes.  Go to your youtube account in Safari and try logging in.  They might have changed the security requirements.  In addition, you might find this software easier to use for uploading video to youtube.

  • My iPad when I open safari will allow me to type a address and it will go to the web site but when it gets there the screen is darkened and it will not let me do anything but go to anouther adress. Touch screen doesn't work and tabs don't work.

    I am having problems with safari. The screen is darkened and I can't use touch screen or tabe. But I can use the address bar and go to anouther website. Other then that I can see website but can't touch nothing, how do I fix

    Go to Settings>Safari>Clear Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Or
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Or if those do not work - quit Safari 
    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • M I phone will not let me delete my I cloud account until the correct password has been entered and i have not got it as the new software has wiped it out.

    I have gone on to IOS7 and i have an apple ID which is new. The old one was ditched and i can not now make Icloud work on the new apple id.I have phone finder on and will not let me delete the old i cloud account unitl the pasword is put which i dont have anymore. I have tried to put in loads of times the old passwords that i used to use with no effect.
    HELP

    Jqz16d wrote:
    I have gone on to IOS7 and i have an apple ID which is new. The old one was ditched
    Why?
    Just continue to use the old AppleID account. You can update it with new email address if you wish.
    and will not let me delete the old i cloud account unitl the pasword is put which i dont have anymore
    You forgot your AppleID password?
    Go here -> https://appleid.apple.com

  • I have changed credit cards three times now it will not let me change and says I need iTunes support! How do I get new debit card entered or do I need new account??

    My account w/iTunes won't let me change my credit/debit card ! I was able to do it no prob last two times ! Why am I getting message to see iTunes support!

    No one here can help you.
    Go here:
    https://expresslane.apple.com/Issues.action
    Ask for assistance, or call AppleCare.

  • I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?

    Hello people,
    I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?
    Thanks
    <Email Edited By Host>

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    1. Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
    Other...
    A sheet will drop down. In that sheet, select
    Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    Quit and relaunch the App Store. Test.
    If you find these instructions confusing, ask for an alternative method.

  • My daughter has entered the wrong passcode too many times, it is now disabled.  When I connect to iTunes, it will not let me go any further until I enter the correct passcode.  I no longer get the option to do this, all I get is iPOD disabled.  Help

    My daughter has entered the wrong passcode too many times on her iPOD Touch, it is now disabled.  When I connect to iTunes, it will not let me go any further until I enter the correct passcode.  I no longer get the option to do this, all I get is iPOD disabled.  Help Please

    Restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I am facing issue in Receiving incoming calls, Name not getting displayed though the same has been saved in my phone book!! I have done sync from Windows contacts.. please help if some1 knows how to rectify the issue...

    I am facing issue in Receiving incoming calls, Name not getting displayed though the same has been saved in my phone book!! I have done sync from Windows contacts.. please help if some1 knows how to rectify the issue...

    Has your carrier been having issues with Call Display? Do the telephone numbers come up when people call, or does it just show 'Unknown Number' or 'Blocked' ?

  • My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch "iPod touch" because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

    My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Maybe you are looking for

  • Filter by form shows only "Is Null" and "Is Not Null" value in split database

    Hello, I have a SPLIT database into FE (forms, queries...) and BE (tables with data) ready for distribution. PROBLEM When "Filter by Form" is chosen only 2 values are available in combobox filter ("Is Null", "Is Not Null"). All other functionalitie

  • How to identify disk controllers on a sunfire V440

    We want to use Volume Manager to stripe our disks on our sunfire 440. The Solaris Volume Manager Administration Guide said, "use disks that are each on different controllers to increase the number of simultaneous reads and writes that can be preforme

  • EMC BCV of Oracle Home

    I used make BCV backup copies of Oracle Home (on 8.1.7.4) to another hosts for recovery and testing. After I had migrated to 10.2.0.3 (HPUX 11.23 IA64), all database functions and functionality remain the same. However Oracle utilities such as dbca,

  • NETGEAR Stora with OS X Lion - backups don't work

    Hi There, Yesterday I bough the update to OS X Lion (simply for all the bells and whistles).  When I come to set up everything again - I find that my Time Machine no longer works. SO Basically - I have a £500 NAS that is now useless (which I am not g

  • My iPad2 screen stops responding after about 5 mins, can this be fixed?

    My iPad2 screen stops responding after about 5 mins, can this be fixed?