My nephew put the Hallmark Channel on my computer and I can not get the sound turned off.

My nephew put the Hallmark Channel on my computer and I cannot get the sound turned off.

Is this a separate application? Where did your nephew install it? If you do a force quit (command - option - esc) does it show up so you can force quit it?

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I have purchased the VGA Connectors for both a iMac and Macbook Pro so that i can connect my promethean board projector to the computer and I can not get the image on the screen. Does anyone have any suggestions?

I have purchased the VGA Connectors for both a iMac and Macbook Pro so that i can connect my promethean board projector to the computer and I can not get the image on the screen. Does anyone have any suggestions?

Irelandbound wrote:
thank you, I have the adaptors so glad that would work. I just heard adaptors burn out often. So Just thought for my main iMac computer, a plug would be best. I will get one once I move.
Any other suggestions or things I should know about apple products in Ireland. I know there are no Apple stores there.
An adaptor doesn't burn out. It merely serves as a means to connect the power prongs on your device to the power supply.
I believe you are thinking of a transformer, which you do not need. A transformer converts one voltage to another.
You don't need to do that as the power supply of modern electronics can take almost any worldwide voltage.
Look at the label on the device. It should indicate the input power acceptable of 100-240 VAC, 50-60 Hz.
Additionally, I found the adapters cheaper in the UK than I found them in the US. They were available in most supermarket chains. I wasn't in Ireland, so I can't say one way or the other.
If you have something that doesn't have that input power spec, it would require a transformer.
On other items like electric clocks or things with motors, you can connect them up to a transformer and the voltage will be correct, but the frequency may not. For clocks, that will cause them to not keep time well. For motors, they will burn out.

I had a new hard drive put in my computer and i can not get the apps that I paid for into my new hard drive........how do I go about this?

I need help getting back the apps that i purchased.........the app store states that they are installed but on my system they are no where to be found

Is the Mac App Store seeing them on an external drive or partition mounted?

I am using my time capsule to back up and I can not get the green light, what should I do

Hi everyone
I posted a quesiton yesterday and when I got up this morning the time machine / capsule (not sure of the difference) had unlocked itself!. The other problem persists and that is that the amber light continues to flash and I can not get the macbook to talk to the time thingy.
Obviously I am not very good at these things and I live in a country where I-systems knows about as much as I do!
Thank you
Gillian

So you have never actually used the airport utility.. you were almost there.
You posted this picture.
Screen+Shot+2013-03-15+at+13.20.55.png
Click edit button on that page.
Voila.. airport utility in all its manual setting glory.
Or install a decent utility.. 5.6.
This is not required but to my eyes.. it is much easier to understand and has more useful tool items than later versions.. which are made iOS pretty picture like.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

I have recently upgraded to mountain lion and I can not get the calendar application to work. I con appears on the side put on calendars. Any suggestions

I have recently upgrades to Mountain Lion and I can not get the calendar utility to come alive. Icon appears in the tast bar but the application does not launch or appear to be any where else. Any suggestion?

Did you look in the Applications folder for Calendar? If it is there, remove the item that is in the Dock and replace it by dragging the Calendar application to the Dock.
If it is not there, did you have iCal located somewhere other than the Applications folder when you upgraded?

TS3991 my ipad is saying it hasn't been backed up in 3weeks. Back ups happen whan this ipad is plugeed in, locked and connected to WIFI. I've plugged it in to sync in my main computer and I can't get the icloud back up icon to go out.I can't even turn pa

my ipad is saying it hasn't been backed up in 3weeks. Back ups happen whan this ipad is plugeed in, locked and connected to WIFI. I've plugged it in to sync in my main computer and I can't get the icloud back up icon to go out.I can't even turn pad off

Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

Elements and premiere elements 9 came with my computer and I can't get the updates.

I can't get updates for my Elements and premiere elements 9 which came installed on my computer. I can't find a serial number either. Sincerely, Terry

It is opening the Application manager and I try to download the updates, but it tells me to turn off the sync and it won't let me even open the backup-sync option.TerryDate: Tue, 26 Feb 2013 23:06:51 -0800
From: [email protected]
To: [email protected]
Subject: Elements and premiere elements 9 came with my computer and I can't get the updates.
    Re: Elements and premiere elements 9 came with my computer and I can't get the updates.
    created by Andromeda14 in Photoshop Elements - View the full discussion
What happens when you click on 'Help->Updates' option? Isn't it opening the 'Adobe Application manager' which shows all the updates. ~Andromeda
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5106168#5106168
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My Macbook are from 2012, and i can not get the Airplay to work. Apple-tv3

Hello,
I can not get the Airplay work betwine my Macbook and Airplay.
Have read a lot about it online, and can not understand way its-not work. My mac is from 2012. have dobbel Chek. Also with Serial number on our site.
Do you have any answer for way its not work?

Update to Mountain Lion, or higher, which is required.
Troubleshooting AirPlay

My ipod nano isn't recognized on my computer and I can not add the new music I bought on itunes. Please help

My ipod nano isn't recognized on my computer any more. I bought new music and i can't get it to my ipod. I also bought a shuffle and the same thing happened.

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I have firefox 4 Beta installed on my computer and I can't get the new Firefox 4 to install, so some of the functions don't work,such as dropdowns on Google Toolbar? How can I fix this?

I installed Firefox 4 beta when it was available as a tester before Firefox 4 was released, so I had two versions of Firefox on my computer. When Firefox 4 was released this week, I installed it and it replaced Firefox 3.6.15. For some reason it seems it didn't install the full version of Firefox 4, instead it's a similar version to the Beta version. For example, the drop down on Google search doesn't work when you click on an item in the drop down. Also the orange button that is supposed to replace the buttons on the top left of the browser is not there. It still has the 8 buttons, ie File, Edit, etc. How can I get the full version to install on my computer? I've tried uninstalling and reinstalling it and I get the same result. My computer runs Windows XP Media center Edition OS. Please advise me on how to fix this. Thanks.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
I also have a question. Have you ever been able to access these sites from the Firefox on that computer?

Updated two computers and now can not get the serial number to work

can not get Production Premium Suite serial number to work after up dating both of my computers. get invalid serial number error. both are running OS X 10.9.4.

I am using version CS6, don't know support number. Did not deactivate because drive failed. put in new drive and it will not accept serial number. Same Mac Pro desk top just new hard drive.
JIM PARKER
<Removed by Moderator>

TS3274 My IPAD is on and is making the right noises as I am receiving emails. The screen is blank and I can not get it to turn on. I have tried to turn off and on again which is tricky when there is a blank screen. I have synced my ipad with itunes...

My IPAD has a blank screen. It is on and working because I can hear the ping of my emails arriving. I turned off and on as best I could which is tricky as the screen is blank. I synced with itunes and checked for updates. All ok.
Screen is still blank.
I can reset the ipad but I did this a month or so ago and it took forever and it lost all of my music which then took forever to get back on properly.
SO If I can avoid this I would.
Any help would be so appreciated!!
Thankyou

Try reset iPad (not Restore)
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

I bought songs on iTunes worth my iPhone, but I paused the download on my phone. Now I can not get the songs to play on my iPhone or re-download to my phone. How do I get them on my phone?

I need help getting the songs onto my phone.

Make sure you have the latest iTunes installed on your computer.
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 2 or later

Hey i have a normal i phone 4 and have just done all the iTunes, macbook and iphone updates and i can not get the devices thing to come up in the tab on the left in iTunes. and i have done that itunes trouble shooting thing with no luck.. plz help

i just cant get the devices thing to come up in the tab on the left. i am pretty sure everything is up to date and the phone is charging through the mac book usb port. i have also tried this link http://support.apple.com/kb/TS1591 that all the google searches take me to but it no help. i am not very good with computers so spastic easy language would be greatly appreciated, thanks in advance

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

Firefox will no longer open and I can not get the profile manager to open either. What do I do?

I tried to open firefox this morning, and it would not open. I tried to uninstall and reinstall several times and even deleted all of my information. I looked it up on your site, and it said to open the profile manager. I followed the directions on how to open it, and it too will not open. I tried several times to open it as well. I need help. I only use firefox and have for years, and I have never had this problem. What do I do?

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

My nephew put the Hallmark Channel on my computer and I can not get the sound turned off.

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