My nephew's iPad volume will not work? Any clue why?

My nephew was messing with the "find my ipad" service, ended up erasing everything. i backed it up and now the volume will not work, not with the side button or even give it as an option on the music. I've checked the volume setting, the speaker work fine. I checked if he muted it some how but i can't figure out why sound won't play.

You backup but do you backup with iTunes? If you do and you have an older backup... One that existed before you erased the device.... You can try restoring from that backup. Restoring from a backup restores the previous app preferences and settings to the iPad. If you decide to try this, turn off auto sync first so that you don't inadvertently overwrite the backup.
Launch iTunes on your computer and go to Edit>Preferences>Devices, check the box at the bottom that says "Prevent iPods, iPhones and iPads from syncing automatically. You can also check in that window to see if you have any backups that predate the problem - the wiping of the iPad. if you do have a backup - Click OK. Quit iTunes.
Connect the iPad to your computer with the cable and launch iTunes, right click on the iPad name under devices and select Restore From Backup. Select that backup from the menu (in case you have additional or multiple backups) and restore from it. Sync with iTunes after you restore from the backup.

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