My Netflix account seems to have been stopped because of an error by Apple.  how do I get it back?

Yesterday I received an email from Apple letting me know that my subscription renewal to Netflix had failed due to a technical issue and that I should go to the iTunes account and update my subscription services.  I did not have access to a computer so I did not action.  Today I received a message from Netflix telling me I was no longer a customer.  I went to my Netflix account and was told that I could results rive but now at a cost of £3 more per month.  How do I fix this?

Thanks,  I tried to use an IOS device but couldn't manage my appstore account from the appstore app so had to call Netflix since there was no way to call iTunes. Netflix let me renew at the original price with them directly so it was all good in the end.

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