My netflix account used to work, but now it does not. Only the "my account" page is accessible and not the main page. Major problem. Please help. I'd rather run an older version than one that doesn't work.

I believe I was running a 6.3.as.df,msad.f,masdf version of Firefox and my Netflix account was working wonderfully well. I happened to hit the quit button last time, instead of the save and quit button and for some reason, Netflix did not load properly. I cleared the day's history, as usual, and tried again. This usually works. I closed Firefox and tried to reopen it, but it said Firefox was already running, that I would have to restart my computer to solve the issue. I did that twice. Finally, I noticed Firefox was trying to download a new version -- even though I don't recall asking it to do so. Now I'm running 7.0 and my Netflix page doesn't work. I am logged in - great - but I can only access "My Account and Help" page and "Viewing History" but nothing else. Lame! I would love to know how to get this to work. I can't even pull up Netflix's main page on its own. All other websites seem to be working properly. PLEASE ASSIST!

If this were just a Netflix problem, why can I access Netflix through Internet Explorer and not through Firefox? I've been using Firefox to access Netflix for at least the past year and starting yesterday (12/6/11) Firefox doesn't seem to recognize that Netflix exists. I've tried the suggested Firefox "help" which was of no help whatsoever and may even have made life more difficult in accessing other accounts. Anyone know how to contact Netflix or Firefox by phone?

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HT4623 Hi, I have an iPod touch 2G with an iOS of 4.2.1 and there are no updates available for my device, I want to download an older version of iBooks that is compatible with my device. Pls what can I do?

Hi, I have an iPod touch 2G with an iOS of 4.2.1 and there are no updates available for my device, I want to download an older version of iBooks that is compatible with my device. Pls what can I do?

- The 2G iPod can only go as high as iOS 4.2.1. It does not have the hardware to support a higher iOS version.
- Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
- You can only download the current version from the App store.

I am not able to download ITunes. I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don

I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don't see any thing else. Now not sure what else I have to do.
Thanks,
Ranjit

See the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2

Hi ....using iphoto '08, but whenever i export photos to mail, they all come out small size, regardless of which size i choose. please help.

hi ....using iphoto '08, but whenever i export photos to mail, they all come out small size, regardless of which size i choose. please help.

After they get into the email go to the small menu at the lower right hand corner of the Mail window and select the size you want:
Click to view full size

I had already paid the teacher, student edition. And it's for a year. But now since my 30 days free tril was over, I couldn't open it anymore. can someone please help me?

I had already paid the teacher, student edition. And it's for a year. But now since my 30 days free tril was over, I couldn't open it anymore. can someone please help me?

Felipef32638067 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from authorizing.

Yet another Version of iTunes that doesn't work

Well, I've tried...more than a few times. Every time they come out with a new version I give it a shot, but every time I do...I'm glad I kept the executable from 4.7 because I always have to roll back. They have, however, made progress. I can now rip the first 10-15 seconds of each song instead of just the first 1-3 seconds. Excellent job Apple! At this rate, I figure I'll be able to get a full song by version 24.0, and that'll be very nice indeed. So, since this is not supposed to be a bi**h-fest. I'll ask simply...any suggestions as to how I can make this thing work?

As you have had problems in every iTunes release since 4.7, it may be time to stop looking towards Apple to 'fix' the issue and investigate what in
i your
PC may be causing the problem.
Start with making sure you are completely updated with WinXP. Then check your drivers: audio, video, HD controller, CD, DVD, etc. After that, search for interactions with your CD/DVD drive with various third-party software you may have loaded onto the PC. For instance: WinDVD, Roxio and Nero do not always play nice together. Add iTunes into the mix and more issues may crop up.
Lastly, check into the various spy sweepers, virus scanners, popup blockers, etc. that may silently interact with various functions.
Admittedly, not an easy endeavor - but one that needs to be done by you. Especially as you have a home-built system that may be outside the 'standard' that the iTunes developers tested.
You may also want to search these Discussions, as CD importing problems have been posted here somewhat frequently. Perhaps one of the solutions to another's problem may assist you.

Where can I find an uncompressed version -- or one that doesn't use 7-Zip -- of the Thunderbird installer?

I'm trying to install Thunderbird on my work computer. However, our IT department has a company-wide block on 7-Zip, the compression program used in the Thunderbird installer. I'm looking for a way around this block. (I have approval to install Thunderbird, but they aren't going to turn off the block on 7-Zip to allow me to do so.)
Are there uncompressed versions of the Thunderbird installer around somewhere? Or ones that don't include the 7-Zip extractor?
Thanks in advance.

The last Release of Firefox and Thunderbird to have a .zip version was the ancient Firefox 1.0.1 and Thunderbird 1.0 as they were .zip for Releases till then. They stopped with the .zip due to bad crashes caused by people installing the installer and .zip builds over each other and mixing. I would not recommend to use such old vulnerable versions.
Maybe if need be you can extract it on another computer and transfer to your work computer by usb.

I paid for adobe reader to convert pfs to excel. It used to work but now it does not. I get "error while siging in message" but I am signed in. Please fix this or advise.

Adobe no longer converts pdfs to Excel or Word. I continually get error while signing in message. But I am signed in. I paid for service and expect it to work. I can get no help form adobe. Please help now.

Hi adoberror,
I'm sorry that you're having trouble with ExportPDF. Can you please try the following to resolve this sign-in issue:
Choose Edit > Preferences (Windows) or Adobe Reader > Preferences (Mac)
Click 'Adobe Online Services' on the left-hand side
Sign out of our Adobe ID and sign back in.
Try to convert your document again.
If you continue to have trouble, please verify that you can access the service via the web interface. To do this:
Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
Try to log in with your Adobe ID (email address) and password
Once logged in, follow the on-screen prompts to convert a file
Please let me know how it goes.
Best,
Sara

I cannot log in to my site on this browser but can on others. It did work but now it does not?

For some reason after working for months when the home screen of my site appears and I have to log in the page just takes me back to the log in again. I have tried this on other computers using Firefox and the problem is repeated. If I change browser I can log in without issue. This problem only started today. I have cleared history and started again and get the same issue but only on Firefox. I am using version 21.0 can you help?

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
*https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

I was in uk and facetime worked perfectly on my mac pro.. but now in dubai i cant connect with anyone from uk, is there any way around this?? Please help!

I bought my macbook pro from England a week ago.. especially for its facetime feature so that i can keep in touch with friends from england. I just got to dubai now and have been trying to connect through facetime with my friends and I have tried over and over again for the whole day now, but I've failed. Please help me with this as I desperately need to fix this problem. I would really appreciate it if anyone has any ideas to help me get around this. I also read posts and blogs which say facetime for iphone4 is blocked in the middle east but does that apply for macbook's as well?? If so, can i contact an apple store or service provider to get my facetime to work???
Thanks alot.. awaiting for responses.

SadisticIron wrote:
i just baught my first iphone and it is a jalbroken
Buzz! Thank you for playing!
Discussing jailbroken devices is forbidden here by the Terms of Service.
You can not get help here.

HT4623 I UPGRADED MY PHONE NOW IT HAS A WHITE USB CORD POINTING TO THE ITUNES SYMBOL ON MY PHONE AND NOTHING IS HAPPENING WHAT'S WRONG PLEASE HELP

I upgraded my iphone and now all i can see on my phone is a white usb cord pointing to the itunes symbol what do i do. I have signed to itunes but nothing is happening my phone will not come on

The device is in recovery mode. See this support document for instructions. http://support.apple.com/kb/HT1808

I use an online application that doesn't work with FF, but I had been able to use an IE plugin within FF and it worked fine. After the last update (3.6.12), it says plugin is not compatable with version. Help?

I use an online application that doesn't work with FF, but I had been able to use an IE plugin within FF and it worked fine. After the last update (3.6.12), it says plugin is not compatable with version. Help

go to '''TOOLS '''then '''OPTIONS''' then '''ADVANCED''' then '''NETWORK tab''' then '''SETTINGS tab''' and select the options '''NO PROXY''' click '''OK''' and '''OK '''again in the next screen. With that you have disabled the proxy settings.
''if you like to not disable the proxy settings choose'' : '''Auto-detect proxy settings for this network''' (it is in the same session)
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

How does one remove temporary files from Safari? A friend logged on to her Facebook account using my iMac. Now I can't remove her e-mail address from Facebook. It was suggested to me that I try clearing temporary files from Safari but I can't find

How does one remove temporary files from Safari? A friend logged on to her Facebook account using my iMac running Mac OSX 10.7.5 and Safari 6.1.6. Now I can't remove her e-mail address from my computer. When I open Facebook her address shows in the user button. I do not have a Facebook account. It was suggested to me that I try clearing temporary files from Safari but I can't find anything that tells me how to do this. Are temporary files the same as the cache? It also was suggested that I try clearing Safari cache. How do I do that?

Check Safari/Preferences/Passwords to see if the Facebook account is there. If so, select it and remove it. If you are still having problems, Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. If that doesn't work, Safari/Reset Safari.

HT1495 My husband and I share an i cloud account but each have our own separate ipads. We were told this would work, but now I can't find a book that I've downloaded on my ipad anymore. Where would I find it?

My husband and I share an i cloud account but each have our own separate ipads. We were told this would work, but now I can't find a book that I've downloaded on my ipad anymore. Where would I find it?

You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that. Click here for instructions to make an apple account without entering a credit card. Make sure you use a different email address for each apple account.
Set up your iPhone/iPad whatever using the new account for iCloud. Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account. To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.

I changed my password and used the new computer, next time I tried to log in it wouldn't accept the password. I tried the old one as well but that doesn't work either. Can anyone help?

I changed my password and used the new computer, next time I tried to log in it wouldn't accept the password. I tried the old one as well but that doesn't work either. Can anyone help?

Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password.
Be sure to open Keychain Access and repair the keychain:
Assuming that you are using a recent build of OS X, go to /Applications/Utilities and launch the app called Keychain Access. Go to the Window pulldown menu and select "Keychain First Aid". Enter your password, set the radio button to "Repair", and click "Start".

My netflix account used to work, but now it does not. Only the "my account" page is accessible and not the main page. Major problem. Please help. I'd rather run an older version than one that doesn't work.

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