My network extender has stopped working...

My network extender has stopped working. The SYS light is a fast blinking red, and the GPS light is a solid red. I have unplugged both the unit and internet router multiple times to try to reset them. I did recently switch the account over from my wife's name to mine to receive a larger corporate discount. Not sure if that would have any effect or not.

No I haven't. I'm not quite sure how to do that. When I click on the plus sign next to the search bar on the My Verizon page, then click Manage Network Extender, it just takes me to the sales page of the extender.
Jody Suwalkowski, M.A., CES
Exercise Physiologist
Cardiovascular Clinical Associates

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