My networked Officejet 8500 disappears from my computer
My officejet pro 8500 wireless disappears from my computer running windows 7 64 bit every time i reboot the computer, forcing me to "add a device" in order to reinstall. I've tried to run the utilty that supposedly addresses this issue: "CPE_SLP_NETWORKMSI_HPCOM_000_006.exe" only to receive an error message: "This update does not support any of the HP device drivers that you have on your PC."
I've checked to confirm that I'm using the latest device drive V 14 that I downloaded from the support site.
I just received this computer the last few days and am having the worst install and maintain problems I've ever had so looking for help. I can successfully install but eventually the printer goes to sleep and drops off my network and the driver cannot wake up the printer for a print command. It always loses connectivity.
My setup is a Windows 7 x64 computer (Ultimate) wired network into switch and then router.
The HP Officejet Pro 8600 911a is connected via the wireless access point of the (G) router using WPA2 security enabled. The printer maintains network connectivity and internet access.
The software from the original disk is installed on the computer. I can print via eprint email, but I lose connectivity to print, scan at my pc. I have tried the website downloads as well. I finally restored the printer to factory settings, but that only deleted my email I had set up and passcode for eprintcenter, so that was a problem and didn't help the issue of being able to wake up the printer and access it over the network.
I wonder if there is a Windows networking setting that can be adjusted to keep the connection live vs. appearing to go offline and never comping back.
Another problem is that the photos will only print in the 5 x 7 size on an 8.5 x 11 paper. I don't know why a full page photo won't print. But that is the least of my problems at this point.
I received this as a gift for Christmas but I just want to take it back. The EWS vs. Computer software for managing the printer is so confusing. I cannot use the FAX feature because we have digital phone over IP which does not support fax service.
Similar Messages
-
Nano2G disappears from My Computer after sync
Alright, so when I connect my nano (version 1.1.3) to my computer, it does all the normal stuff; open up iTunes, show up in My Computer, start auto-syncing. But after it's done syncing, it disappears from My Computer and an error comes up (see below). The iPod, however, still appears in iTunes, the Device Manager, AND the Safely Remove Hardware window(even though I can't do anything with the iPod cuz the computer won't recognize it's there).
The error:
F:\ referes to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location.okay. so it doesn't look like the problem arises from the underlying Windows-to-drive connection, but rather something to do with the way that the "ipod-ish" software/settings/etc are behaving on the PC.
my thought here is that we should try a restore of the ipod. that's because preferences like "enable disk use" or "manually manage music" are stored (at least partially) on the ipod itself. a restore should clean those off the ipod and replace them with fresh default settings.
it would be best to reenable iTunesHelper and the iPod Service (in MSCONFIG) prior to doing the restore (otherwise, we may not be able to get itunes to recognise it as an ipod to do the restore.)
do you still get the same odd behavior with the ipod on syncing after the restore? -
My Acrobat XI Pro disappeared from my computer. It is gone and cloud will not let me reinstall it. It reads that it is up to date. Our IT dept is baffled. Help!
What OS?
-
How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The albums show as purchased on the iTunes store, but not available to download to my authorized device. I also have albums that appear in my library, but are not able to be added to my iPod from my computer
When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.
-
My iPhoto library has suddenly disappeared from my computer.
When i click on iPhoto it tells me to choose my library or create a new one. However no library option appears. I have searched the computer for the library but it does not seem to exist anymore. I did not have time machine set up, so there is no back up. Is there any way i can retrieve my library?
Here is a picture of what appears when i click on iPhoto:In terms of searching i have searched for photos on my finder. However, none of the photos that appear are from my iPhoto Library.
Search with FindAnyFile. You can download it here: http://apps.tempel.org/FindAnyFile/index.php
Search for any file with "ThumbJPGSegment" in the name. If you added at least one image to your library, the library should contain a file with this name, see OldToad's post: Re: Since I updated to iPhoto 9.5.1, my library is not listed or available. How can I find it? Can I use the time machine to restore it? -
itunes has sent a lot of my music into iCloud. I have not asked for this. I can't log on to icloud, since I only have an ipod. How do I get my music back? It seems to have disappeared from my computer.
I have read the the advice you gave, and I had already tried that. It did not help.
When I tried to download an album with nine songs, (I have paid for the complete album), two songs were missing. One of them has showed up/disappeared a couple of times, but with a cloud/arrow-symbol next to it, what I thought to be a symbol for downloading from the cloud. When I click it, it starts a downloading process, and then I am told it cannot be done, "please try again later". The other song is nowhere to be seen. The song with the cloud/arrow-symbol, I bought 3 times, once with the album, twice just the song. That didn't change matters. iTunes tells me I have downoladed all songs I have purchased.
I do not really understand why you do not understand what I am writing, I only describe what happens when I use iTunes.
If a person want to use iCloud, one needs an iPhone, iPad or an iPod Touch. That information is not given until you have downloaded and installed the iCloud program. That is why I have it on my computer, but cannot use it. To set up an iClod account, you have to connect one of the above mentioned devices. I don't have one, so I cannot do it.
If you want the (13013) problem explained, I suggest you google it. I am not the only one to have that problem.
I am thankful that you spend time on trying to help me, but I cannot explain things clearer than this. -
Do you have a phone support number?
Firefox often disappears from my computer and I have to redownload. I do it from your site hoping it's safe, but my Internet Explorer always blocks it at first and I have to tell it it's ok. Then my virus checker pops up and says "potential problem", and then I search all the other options for downloading and the same thing happens with all of them.
How can I be sure I'm safe when downloading Firefox and why does this happen so often? I have XP, but my husband has it also on two computers, and he never has this problem.
I have also searched to see if I can contribute to Firefox, because I think it is a GREAT browser. I just don't know where to go for information like this, and you don't seem to have a phone number.
Thank you.
Donna Randle
'''''Email removed by moderator to prevent spam'''''Hi Standupmom, I might be considered a random person, actually.
Maybe this is the other page you remember? [https://www.mozilla.org/en-US/contribute/ Get Involved: Volunteer Opportunities at Mozilla]. -
My music has disappeared from my computer but not from my ipad...how do i transfer it back
my music has disappeared from my computer but not from my ipad...how do i transfer it back
Use a third party PC/Mac music transfer application like Senuti.
-
My itunes has disappeared from my computer
my itunes has disappeared from my computer, ive checked the location where the program is stored and its gone. i tried to re-install itunes but it will not open. ive checked my firewall, and have restarted the computer a few times and still no luck. any ideas? thanks
It is also possible that iTunes is already running, but something is messed up (and it won't let you run it twice). Open up the Task Manager (cntrl-alt-del) and see if the iTunes process is listed. If it is, right click it and kill it. Then try to lauch iTunes again.
Or - you could reboot. -
This is not the first time that Firefox has disappeared from my computer; however, there was always a version on the mozilla site to download. I can't find one now but expect older versions are still available for download. Can you help me out?
Not unless they were saved somewhere on your computer. You can check the Time Machine if that storage has been used and wasn't reset as well.
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile -
HT203175 My own group of selected playlists has disappeared from my computer screen
My own group of selected playlists has disappeared from my computer screen. Therefore I cannot add tunes to them and am scared to synchronise the ipod in case they disappear from there. Can anyone help a computer illiterate.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2 -
Photoshop Disappeared from my Computer
After Adobe suggested I update to Photoshop cc 14.2, All of photoshop just disappeared from my computer. Now What?
Did you search for Photoshop Elements.exe?
Did you try System Restore?
If you registered it with Adobe, you should be able to go to your account and get it. -
After changing batteries and up date my I Mac to 10.8.2, my BLUETOOTH disappear from my computer. On the top line right corner the symbol says: NOT AVAILLABLE, and the icon is not anymore int my computer's preference. Anyone can help me here?
I've done it two or three time and I still have the same problem. May be I do not do it properly so can you give me the right procedure.
-
ical program has disappeared from my computer. The cache still has my info but there is no program to display it. Can still see it on my touch. How do I recover it or where can i re download?
Mark,
To reinstall iCal:
1. Insert the Snow Leopard Installation disk into the computer.
2. The disk will appear on the desktop.
3. Double click on the "Optional Installs" folder.
4. Double click on the "Optional Installs.mpkg."
5. Click on (Continue) in Introduction.
6. Click on (Continue) in Software License Agreement.
7. Click on (Agree) to agree to the terms of the software license agreement.
8. Click on the disclosure arrow ▶ next to Applications.
9. Select (✓) iCal.
10. Click (Continue).
11. After iCal has been reinstalled, download and install the Mac OS X 10.6.8 Update Combo v1.1 to bring iCal up to the most recent version. -
PLEASE HELP! itunes has disappeared from my computer - don't know why
PLEASE HELP!! iTunes has disappeared from my computer. Have no idea what happened. Won't let me download new itunes.
You can probably fix it by running chkdsk, as explained in this other thread. It makes sense, if you didn't remove itunes yourself and it can't be reinstalled/repaired, something went seriously wrong on the PC's hard drive. Perhaps the chkdsk utility can fix it.
http://discussions.apple.com/thread.jspa?messageID=11505783
Maybe you are looking for
-
How do I get rid of the blue box on my iCal on my iMac?
When I add an event in iCal, using my iMac, it is highlighted within a blue box on my iMac. When I add an event using my iPhone or iPad the blue box does not show up on my iMac. How do i get rid of the blue box on my iMac?
-
I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It ap
-
"Why Apple do not fix light sensor bug in ios 6 ipod touch 4g plz give me update for this"
Light Sensor increase but not Decreas light
-
Hi,I had a problem with updating my Lenovo Tab2 A7-30 HC tablet. It was error and the tablet stoped on recovery menu.I found stock ROM in the internet, but it was fro A3300GV. So, when I flashed, the tablet had bricked.I can't do anything. The comut
-
Changing the number of rings to voicemail?
Is there any way to change the number of rings before voicemail picks up? Have looked through everything and can't find anything. I would like to lengthen the number of rings so I don't miss as many calls.