My new 30 GB iPod doesn't want to sync videos

At first, my iPod would sync the video, but it wouldn't play the audio with it. When I last synced my iPod for music, now the videos don't show up at all! Please help, because it's driving me insane. I also know it's not just my iPod, because my friend can't figure it out either.
30 GB 5th generation   Windows XP  
5th generation 30 GB with video   Windows XP  

If you have not already, shut down your computer.  Do this to reset your iPod
http://support.apple.com/kb/HT1320
Start up your computer.  Run iTunes.  Connect iPod.  Try to sync again.

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