My new 5S will not connect to my home Wi fi can any one help?

My new 5S will not connect to my Wi fi- from EE. I have entered settings manually and tied every thing short of throwing the phone at the wall! The 4s was no problem.

settings - general - reset - reset network settings.
power cycle your router, unplug it from the wall outlet, wait a minutes and then power back up.

Similar Messages

  • TS1702 My brand new iphone5 will not connect to my home wifi even though my ipad and old iphone do connect with no problem. What can I do?

    My brand new iphone5 will not connect to my home wifi even though it recognizes it. My ipad and my old iphone4s connect with no problem. Any thoughts?

    Although your other devices connect okay, it would be worth resetting your router by switching if off for disconnecting it from mains power for 2 minutes and then switch it on again.
    Good luck and do report back.

  • HT5569 My new Iphone will not connect to my home wi-fi, unless I am standing beside the router. Why is this and how do I fix it? I have previously connected it to another hub before trying to connect to my home wi-fi. Would this of had an effect?

    My new Iphone will not connect to my home wi-fi, unless I am standing beside the router. Why is this and how do I fix it? I have previously connected it to another hub before trying to connect to my home wi-fi. Would this of had an effect?

    If you have connected to other wi-fi successfully, then your wi-fi should be working. Try power cycling the router. Disconnect it from power for about 30 seconds and then restart it. After it has come back, try connecting again.

  • TS1398 my ipod will not connect to my home wifi, it can see it and asks for a password but will not connect. I have tried it at another location and it will connect to other wifi connections. I have another ipod that is connecting just fine to my home wif

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    - Reset the iPod. nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
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    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections

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    Hello Tantoh,
    Welcome to the Apple Support Communities!
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    I have an interesting situation. I have home WiFi set up in that is working fine - I know this because my iPhone connects to it without any problems. My Macbook always connected fine as well up until a week ago and all of a sudden will not connect to it. There is an exclamation point over the WiFi symbol. The WiFi setting is definitely turned ON and I can connect to my hotspot, but for some reason it will not connect to the home WiFi option. I have a brand new Macbook Pro and have done all of my software updates offered. My iPhone still connects to the home WiFi with no problems, so I know it is not a router problem.
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    Hey ashleeburke
    I understand you are having issues connecting to Wi-Fi with your MacBook Pro. The following article may provide more assistance:
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    http://support.apple.com/kb/HT4628
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    Powering your modem or router off for a few seconds and then on again may resolve network issues without any additional troubleshooting. If you have phone service through your ISP, power cycling your modem may interrupt that service. You may need to contact your ISP in order to restore your phone service if your modem is reset or powered off. Ensure that you have alternative means to contact your ISP (such as a cell phone) to avoid unnecessary delays in restoring your Internet or phone service.
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  • New ipad air not connect to my home wifi (it is working). switched on select country, language and invited to select wifi via password - join lights up - 'joining' - message can't join / dismiss

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    Some things to try first:
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    ~~~~~~~~~~~~~~~~~~~~~~~~~
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    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
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    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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    http://www.pcmag.com/article2/0,2817,2372811,00.asp
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    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
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    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My iPhone 4s will not connect with my home WiFi network. I have ios6 on my phone. I have updated my IMac and my MacBook Pro with iOS 10.8.2. Anyone have any suggestions? It was connecting with no problems prior to updating my two computers.

    My iPhone 4s will not connect with my home WiFi network. I have ios6 on my iPhone. The connection was working perfectly before I updated my IMac and my MacBook Pro to ios 10.8.2. I have had ios6 since I purchased the phone a couple of months ago. It searches for a network and finds them, but when it asks for my password, it will not accept the password. Have never had this happen before.

    Hello krosebear,
    Thank you for using Apple Support Communities. 
    If you are having difficulties connecting your iPhone to a Wi-Fi network, the following article should provide troubleshooting that should help you resolve the issue. 
    If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
    Regards,
    Jeff D. 

  • I have just updated the i06 software for my ipad and it will not connect to my home wifi network - all my other devices are able to connect - i have tried all troubleshooting options and none have worked - please help

    I have just updated the i06 software for my iPad and it will not connect to my home wifi network - all my other devices are able to connect to my wifi network.
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    you have to set up your router to solve th problem. first find and write down the ipad mac address.
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    My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

        Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
    AshleyS_VZW
    Follow us on Twitter @VZWSupport

  • My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!

    My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!

    try this.
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    I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

    I too am having the same problem. I'm glad to know it's not just me

  • My iPhone 4 will not connect to my home wi-fi network.

    My iPhone 4 will not connect to my home wi-fi network, and it doesn't take me to the password as it used to do.  Comcast is my internet provider.

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