My new 6th Gen 16G ipod Nano touchscreen is unresponsive- software is up to date, can anyone help?

my new 6th generation 16G ipod Nano touchscreen is unresponsive - software is up to date, can anyone help

It could either be that the backlight is out. In that case, you can still see the interface, but it is very faint. Shining a light on it from the side should let you see if this is the case.
The other option is that moisture has gotten in there and caused a problem. If you have gotten it wet in the past, that is likely what has caused the problem.
i

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