My New 7515 Printer will not print in 2 sided mode.

I have a Photosmart 7515 printer running an HP Pavilion Computer dv6 on Windows 7 in 64 bit mode. It won't print 2 sided even when this mode is selected on the printer. I returned the 1st printer to Costco as I felt that I purchased a defective printer. Now the new one does exactly the same thing. What is the problem, and how do I correct it?

What are you printing from? Adobe, Word, Notepad?
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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