My new 7th gen NANO cannot be connected on either my Windows 7 or VISTA PCs. I have updated to ensure I have the latest iTunes version. When connecting I did not get the setup screens but the NANO assumed the identity of an older IPod. I have reset

I am having problems setting up a new 7th gen IPod NAN or both my Windows 7 and Windows Vista PCs. When first connecting I did not get the setup screens and cannot sync existing media. The NANO assumed the name of a previously installed IPod touch and resetting does not clear this name. I have tried uninstalling and reinstalling iTunes.updating driver software and resetting the NANO without any success

Purchased as new at Best Buy. As far as I know it was noever formatted prior to my purchase

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I have a new 7th gen iPod, I have up loaded the latest iTunes version, I go to the music tab to sync, I click sync and the ipod starts to sync, but it does not sync all the music. It indicates all the songs on the screen, but not on the ipod

I have a new 7th gen iPod, I have up loaded the latest iTunes version, I go to the music tab to sync, I click sync and the ipod starts to sync, but it does not sync all the music. It indicates all the songs on the screen, but not on the ipod

I do not have the screen shown with the
Pull down the “Store” menu and choose “Deauthorize This Computer”
3. Now go back to the Store menu and choose “Authorize This Computer”
options.

TS1717 While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes" Help please :(

While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes" Help please

That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

I cannot find apple tv (1st generation) under devices after downloading the latest itunes version

i cannot find apple tv (1st generation) under devices after downloading the latest itunes version.
cannot stream any pictures or music
any suggestions?

Welcome to the Apple Community.
If restarting everything including your router doesn't help......
Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted.

HT203167 I have just downloaded the latest itunes version (11.0.1). All my data cannot now be located, though the library is showing all the correct content.The data is stored on an external hard drive. How do I tell the library where to find it's data?

I have just downloaded the latest itunes version (11.0.1). All my data cannot now be located, though the library is showing all the correct content.The data is stored on an external hard drive. How do I tell the library where to find it's data?

The iTunes application should be installed on the system drive. You may need to repair iTunes to fix that error regarding a missing .exe.
To organize your library properly see Make a split library portable.
If you don't have a working version of the library that can be transformed into a portable shape I have tools and techniques that can repair the broken links.
tt2

Videos stopped playing... I get a black screen then plays for a few seconds and freezes. Have downloaded the latest Adobe flash player and it did not help.

Videos stopped playing correctly. Now I get a black screen, then a few seconds of video and it freezes. I downloaded the latest Adobe Flash player
and it did not change anything. Thanks for your help. CP

One of the following steps should help.
1. System Preferences > Other/ Flash Player > Advanced > Delete All
     Press the "Delete All" button
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Quit Safari.
    Restart computer. Relaunch Safari.
2. Enable Plug-ins
    Safari > Preferences > Security
    Web Content: > "Enable Plug-ins".
       or
    Internet Plug-ins > "Allow all other plug-ins
3. Check whether you are currently in YouTube HTML 5 trial.
     http://www.youtube.com/html5
    At the bottom left of the page uncheck the box beside
   "You are currently in the HTML5 trial".
4. Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Uncheck the boxes beside all items.
    Check the box beside "Remove all website data".
    Click "Reset".
5. Turn off Extensions, if any.
    Safari > Preferences > Extensions
     Now try YouTube.
Best.

I installed the latest iTunes version but it didn't worked

I installed the latest iTunes version to my newly formatted pc(windows) and then connect my iPad but it didn't recognized and didn't worked?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

HT1766 I have manually back up my iphone few days back, and my contact got missing the next day. i restored my back up from iTunes, however, my contact did not get restored. How do i check if the manual back up did actually back up my contact or not?

I have manually back up my iphone few days back, and my contact got missing the next day. i restored my back up from iTunes, however, my contact did not get restored. How do i check if the manual back up did actually back up my contact or not? How do i get back my old contact in my phone?

Your entire second paragraph is so confusing I am going to ignore it.
But I may be able to answer your first and third paragraphs, which seem to address the same question.
I wonder where your iPhone states it was backed up yesterday. I am going to assume that you see this under Settings > iCloud > Storage & Backup.
If that is true, then the backup from yesterday is in iCloud. The one and only way to restore an iCloud backup is to do this on your iPhone:
Settings > General > Reset > Erase All Content and Settings
That will cause your iPhone to begin a setup process. As part of that process, assuming you enter the same Apple ID you used when you created the iCloud backup, you will be offered the opportunity to restore from it.

Will the latest iTunes version nullify operations of older ipods?

My son bought the latest iPod Nano (Gen 7) and found he needs to run the latest iTunes version supported by OS Mountain Lion in order to use it. We are running Mac OS X 10.5.8 (OS X Leopard).
To run the latest, Mountain Lion, will require 2 upgrades on our part. Apparently we have to upgrade to OS X Snow Leopard before we can upgrade to OS X Mountain Lion.
This is all fine, but my son thought he saw something on an online forum that if we upgrade to Mountain Lion, our older iPods and my other son's iPod Touch ( all purchased within the last 4 or 5 years) might not be able to run/load/sync tunes on the newest iTunes version.
This seems counter-intuitive to me and may be (and probably is) complete bulldust. What's your knowledge of this situation?

My 3rd gen iPod (2003 model), which connects using FireWire instead of USB, still works fine with the latest iTunes. My 4th gen iPod (2004 model) and 1st gen iPod shuffle (2005 model) also work fine. I don't have one to try, but I'll bet even the very first iPod from 2001 would work fine. Everything on the Internet is NOT true...
The iPod nano 7th gen specs
http://www.apple.com/ipod-nano/specs.html
say the Mac System Requirements are "OS X v10.6.8 or later, and iTunes 10.7 or later." So, technically, it does not require Mountain Lion, and the latest version of iTunes (11) works with Snow Leopard (10.6.8).
So, the minimum paid for upgrade (for you to use a 7th gen nano) would be for Snow Leopard, which is available from the online Apple Store for $20.
NOTE: If the Mac is a PowerPC Mac, you cannot upgrade it to Snow Leopard (Intel-only).

TS1717 I have uninstalled and restalled the latest itunes version and it still says that I need to reinstall it. Can someone please help me

Recently I installed iTunes on my computer so that I could put music on my new iPad and it was fine, the next day when I went to put some more on it it asked me to download the newest version of iTunes and I did but since then I have been having trouble getting access to iTunes. I have uninstalled and reinstalled the latest itunes version and it still says that I need to reinstall it. Can someone please help me

Hi l.johnson66,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden

While installing the latest iTunes version I get the following msg:"Service Apple Mobile Device failed to start.Verify that you have sufficient privileges to start system services. I already tried it from the installer Running it as Administrator

While installing the latest iTunes version I get the following msg:"Service Apple Mobile Device failed to start.Verify that you have sufficient privileges to start system services. I already tried it from the installer Running it as Administrator and still get the same message. I click "ignore" and finish the installation but when I try to open it I get this "Runtime Error! R6034 An application has made an attempt to load the C runtime library incorrectly." I already uninstalled iTunes and all other applications involved and re-installed itunes from the itunes site and the problem persists. Please help!

Solving MSVCR80 issue and Windows iTunes install issues.

I just upgraded my iPhone 5s yesterday to the latest iOS version. Today, I can't get FaceBook to open at all on my phone. Any ideas?

I just upgraded my iPhone 5s yesterday to the latest iOS version. Today, I can't get the facebook app on my phone to even open. Any ideas? I already tried shutting the phone off and restarting, but it didn't change anything. Thanks for any suggestions that will help.

Do you have the latest FaceBook app version installed?
If so, try a reset which is similar to a computer restart and is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.

My Mac laptop was running fine till I downloaded the latest itunes version this week, now all the programs are slow, ITUNEs cuts in and out. Anyone know what I did wrong?

My Mac laptop was running fine till I downloaded the latest itunes version this week, now all the programs are slow, ITUNEs cuts in and out. Anyone know what I did wrong?

Hello Mark Malecki,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having some issues with iTunes on your MacBook. You may want to isolate the issues further by testing to see if they persist in a new user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
You can also try starting iTunes in safe mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Thanks,
Matt M.

After installing win 8.1 and the latest itunes version iTunes does no longer detect my iPhone.

After installing win 8.1 and the latest itunes version iTunes does no longer detect my iPhone. On my iPhone I now suddenly get the question: Do you trust this computer (after connecting to the usb port)

Try this!
I had the same problem as you an it worked for me.
http://support.apple.com/kb/HT1923

HT1923 I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?

I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?

Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?

TS4510 Updating to the latest iOS on my iphone 5 did not resolve this issue, I have had to switch it off

Updating to the latest iOS on my iphone 5 did not resolve this issue, the only way I've found round it is to switch the mode off

Do Not Disturb mode stays on after scheduled time

My new 7th gen NANO cannot be connected on either my Windows 7 or VISTA PCs. I have updated to ensure I have the latest iTunes version. When connecting I did not get the setup screens but the NANO assumed the identity of an older IPod. I have reset

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