My new Airport Express has a secret

My new Airport Express will not let me configure anything because it is asking for a password that I have not yet entered and a factory default reset does not fix the problem.
Has anyone encountered this kind of problem?

The factory default password to access the setup on the device is
public
This is the device password. Reference pages 32-33 in the Setup Guide.
The default wireless network has no security, hence no password.
If you are using a PC to configure the Express, the Windows Firewall may be blocking the connection as well.

Similar Messages

  • New airport express has error, now network can't connect to internet to

    Purchased new airport express to use solely for airplay, ran airport utility and there was an error. Now airport express is not recognized and wireless network (Fios router) has no internet connection.

    It's optional, but in my opinion, it would still be a good idea to perform the complete network power cycle that I outlined above.  This will give the network a "fresh start" and minimize the chances of an error occurring during the setup of the Express.
    Perform a Factory Default Reset as suggested by Tesserax above.
    Temporarily, locate the Express in the same room or close proximity to the Actiontec modem/router and power it on for a few minutes. Do not connect an Ethernet cable to the Express, as it will be configured using wireless.
    Click the WiFi icon at the top of the Mac's screen and look for a listing of New AirPort Base Station
    Click on AirPort Express just below that listing
    That will get the setup "wizard" running to take a minute to analyze the network and likely suggest that the Express be setup to extend the Actiontec network.
    Technically, it cannot do this, but it should be able to join the Actiontec network for use with AirPlay if the security settings on the Actionec are compatible with the Express.
    Enter a name that you want to call the Express and then click the Other Options button.
    Select the Add to an existing network option, if not already selected, and click Next
    Follow the prompts, making sure that the name of the network and password are entered correctly.
    If the setup is successful, you will see a message of Setup Complete and the Express will display a green light. Click Done and move the Express to the desired location and power it back up again.  The Express needs to be located where it can receive a good quality signal from the modem/router wireless.

  • I want to know if Ican connect a print server (to print with several wireless printers) to the new airport express given that it has wan and lan ports. Tks!

    The print server that I want to connect allows me to choose among 2 usb printers and 01 serail port printer. It needs to be connected to a router through a lan port. Given that the all new airport express now come with a wan and a lan port, i want to know if I can connect this device to the airport express.

    You're welcome.
    Beware that while USB print servers are commonly available and inexpensive, finding one with a serial port is more of a challenge. Apple Stores in the US do not sell them. Call the iStore before going there.
    If you need recommendations for obtaining a print server with a serial port, let me know.

  • How to set-up new Airport Express to extend range of Airport Extreme

    Purchased a new Airport Express to use it as a range extender on existing home network with an operating Airport Extreme base station. While I've read instructions, I'm unclear whether the Express needs to be connected by ethernet cable for its initial setup, or can I simply plug it and initialize it wirelessly onto the same household network? (I've tried the latter but without success).

    to edex67 and Bob Timmons:
    My objective is to extend the wireless range of the Airport Extreme base station wirelessly - so I do appreciate that the Airport Express would needsto be located haflway between the base station and the "dead zone" area.
    The suggestion of using a Powerline ethernet connection to the Airport Express has merit (especially as I have one available).
    I continue to use OSX 10.6.8 - does this affect my set-up in any way?
    My problem had been - and remains - how to configure the Airport Express in range extend mode - I did click these boxes on both the Extreme base station and the Express, however the Express still has flashing amber lights and error codes - one indicating no internet availability on the Airport Express.

  • New time capsule+new airport express=daily dropped connections

    I have a new 2 TB Time Capsule and a new Airport Express that I puchased to update my old set-up of an Airport Express and Airport Extreme.
    I have the TC set-up as the primary base station in the back of the house and the airport express set-up to extend the network in the front of the house. I was getting constant disconnects up front for the first several days so I finally exchanged the new AX for another one thinking maybe the first one was faulty. I reset the TC back to factory defaults for good measure and re-set up my network the same way with the new AX.
    Two days with no disconnects, thought it was fixed, and then it started again...no joy. Not as often as with the first AX, but still it happens 2-3 times a day and always up in the front of the house while we're on our MacBook Pro or MacBook Air. When this happens both the AX and the TC have green lights and full bars of connectivity show in the menu bar, but yet no internet access. The only way to reconnect is to restart the AX. I have noticed too, that when this happens, the Airport Utility does not show the TC at all...even though it's light is fully green and it should be there, it just shows the AX until I restart and then both show up again.
    I've tried changing the channel from automatic to a specific channel but this really doesn't change things much. Now I'm starting to wonder if something is awry with the TC. I've also noticed that it sometimes fails to back up because it can't find a connection to my iMac which is right next to it in the back of the house.
    So far this upgrade has been more of a downgrade. Any help would be greatly appreciated!

    Just an update and still seeking some advice for this situation...anybody?
    I tried re-setting both TC and AX to factory settings and re-configuring. Still get at least 3-4 dropped connections up front on a daily basis; however, TC has been connecting successfully and backing up my iMac, so at least that seems to be ok.
    Still the same situation with the TC not showing up in Airport Utility every time the network connection drops happen...just the AX is seen until I finally have to restart the AX and then both can be viewed in Airport Utility and the internet connection is restored. Sometimes I can restore connection by simply toggling my airport access on and off in the menu bar of my MacBook Pro, but more often then not, I have to restart the AX itself to get back online.
    Is it possible that this could be an issue with the TC? Somehow it might be dropping the connection to the AX? I can still exchange it for another if this may be the case. I'm already on my second AX thinking that the Express was the problem initially.
    So far, nothing seems to help the situation. About the only thing that I haven't done is configure the AX to just join the network rather than extend it...but that would be defeating the purpose of why I bought it in the first place (to stream iTunes and extend network).
    I never had issues with my old set-up, but then I had it configured as a WDS because I didn't have the option to "extend" the network as it was an older AX and Airport Express.

  • Setup Problem New Airport Express 802.11ac

    Current setup is: 
    Cable Modem to Linksys Router to Ethernet Switch to Airport Express 802.11n (in bridge mode).
    Airport Express is plugged into the ethernet switch and set to a fixed LAN address.
    Everything works fine and reliable.
    Just bought a new Airport Express 802.11ac
    Plugged it into another ethernet switch port and tried to set it up the same way (bridge mode), but used a different fixed LAN address and different wireless network name.
    I get a warning message that it cannot get a DNS.
    I go ahead anyway and it doesn't work.  Router hangs and has to be rebooted.
    When I set the new AEX to "extend existing network", it works ok.  But I assume that in this mode I'm still limited by the speed of the old 802.11n device, which is between me and the router and modem.
    What is the reason that I can't have two AExpress units both in bridge mode tied to the same router?

    ... But I assume that in this mode I'm still limited by the speed of the old 802.11n device, which is between me and the router and modem.
    Correct. Also, you won't be able to use 802.11ac anyway unless you are using a new MacBook Air or other device capable of  802.11ac.
    Make sure that the AirPort Utility setup screen did not say "Setting up this AirPort Express to wirelessly extend (your network name)".
    The words you must see are "Setting up ... using Ethernet".
    If necessary, set it up again beginning with a "hard reset" and verify that is the result. Leave it connected as you described when you do. Your proposed configuration should work.

  • Can't do Factory Reset on New Airport Express

    I just tried to install a new Airport Express today on my existing network (Wired to a port on my Airport Extreme). The new Airport Express shows up in the Airport Utility on my Macbook, but no matter what I do (manual or continue) it hangs for about a minute while saying "Reading the Airport Express configuration" and reports an error (-6753 "An error occurred while reading the configuration".
    As a side note, which I can't seem to talk to the Airport Express, I have no problem getting to the Airport Extreme and doing whatever I want using the Airport Utility.
    I decided to do a Factory Reset to get things back to the beginning. I followed the instructions (unplugged, held reset button, plugged back in, waited while holding the button). At no point did it flash green four times. Instead after about 10 seconds it started blinking yellow rapidly (sounds like the hard reset which is done with power on).
    All the Airport Utility comes up with is the Name, IP Address, Version (a revision behind at 7.3.1), and Airport ID. It also shows the icon for the device with a yellow indicator.
    Ultimately I'd like to use this device to get better network coverage upstairs -- possibly as a 5 GHz-only port, and then set the Airport Extreme to 2.4 GHz-only.
    Any ideas why I can't do a factory reset?
    About all the Airport Utility comes up with is the IP, MAC and firmware revision
    All I know about this new APexpress is that it is one rev behind on Firmware (7.3.1) but it doesn't want to update.

    It appears that the Factory Reset mode simply DOES NOT WORK.
    By attaching directly to the APExpress via a ethernet cable (direct, no switch, so nothing else there), and by turning off WiFi on my MacBook, I was able to discover and connect to the APExpress. I changed from extend network to join network, and udpated, then was presented with a green LED. I thought things were working, so I removed the ethernet cable and tried connection by WiFI again, but still the APE would NOT show up.
    So I did another direct connect with WiFi turned off. I turned the radio off in the APE as well and was able to connect to it and update the firmware to 7.3.2. Finally I turned the radio back on, and told it to form its own network.
    In this mode I am back to getting the flashing yellow LED, and I still can't see the APextreme.
    So it looks like either I have a bad APE, or there is some firmware bug between it and the Airport Utility. In any event, after I first connected to the APE via WiFi, fresh out of the box, I was never able to connect again in a way that would allow me to actually configure the product. I've only been able to do this via the ethernet connection and WiFi off.
    And, of course, the Factory Reset simply DOES NOT WORK, so I have no way to put it back to the way it was when I first opened the box yesterday.
    I'm hoping someone has a solution for this, but beginning to doubt it.

  • Can you add new AirPort Express Base Station Simultaneous dual-band 802.11n with a 1st Gen time capsule network

    Hi
    Has anyone tried using the AirPort Express Base Station with a first generation Time Capsule and used it to extend their network, while still being able to use the Simultaneous dual-band 802.11n on their network?
    Thanks in advance

    The first generation Time Capsule was not a simultaneous dual band device.
    If you add the "new" AirPort Express to the network and configure it to "Extend a wireless network", it will extend the one single band signal that it is receiving from the Time Capsule.
    In other words, the AirPort Express will not extend simultaneous dual bands in this type of setup...since it can only "extend" what it receives. You would need a simultaneous dual band Time Capsule if you want that type of functionality.

  • Slingbox Solo no longer working with new Airport Express router

    Help! I'm at the end of my tether trying to get my Slingbox to communicate with the new Airport Express I've just bought. Here's the deal...Obviously, as AEXP only has one Ethernet Port (under advisement) I had to go and buy a 5 port Ethernet switch. Cable modem connects to 1 port of the switch. AEXP connects to another port. Slingbox connects to 3rd port. Network light on Slingbox flashes incessantly and Slingplayer software tells me to makes sure the "Network Router the Slingbox is connected to has the correct Port Forwarding settings."
    I have tried (via google) but cannot make sense of this. There should be no firewall obstacles as i am using MAC filtering and have added the MAC address of the slingbox to the AEXP settings. I know that Slingbox does work as it worked fine before with my Belkin router. Please can anyone help? I have called slingbox for ages and they are unable to help. Here's hoping someone here has brains and the patience i don't have! Kind Regards.

    identitytheft, Welcome to the discussion area!
    Sorry but you need to replace the Ethernet switch with a router which has more than one Ethernet port.
    Since the AirPort Express (AX) only has a single Ethernet port it can not properly share an IP address to Ethernet clients.

  • After setting up my brand new Airport Express 802.11n and accidentally using it to connect my iMac to the network...my iMac no longer connects through Ethernet?  Any ideas...I have tried everything without success!!

    I have been using Apple technology for about 10 years starting with 1st generation iPods and our house now includes a 5 year old iMac, all versions of iPods and touches, Apple TVs (both generations) and most recently an iPad 2.  I have always told family and friends that Apple technology just works.  Unfortunately that stopped today.  I bought a new Airport Express 802.11n to use for AirTunes around my new pool.  I set it up from my iMac and accidentally used it to connect my iMac to the network for a short time.  Now I can no longer connect the iMac to the network using a hard wired Ethernet cable.  I have tried resetting everything possible, from hubs to routers to the Mac itself and it just will not connect to the network through Ethernet any longer.  I am now a very frustrated Apple user especially when the support site says I can't use the fast path support because my product was manufactured 5 years ago...I just bought it at BestBuy yesterday.  All other computers and itechnology in the house are connecting via wifi and Ethernet without any issue except from my new iMac boat anchor.  Anybody who can help me???  Thanks

    John, thanks for the email so quickly.
    I too hope I haven't tried "everything" either but I am reasonably technical.  I had done what you suggested to do before but I did both again.
    Ethernet is yellow in the left side bar.  In the right pane it's status says Connected but then below it says "Ethernet has a self-assigned IP address and will not be able to connect to the Internet."
    I have tried the assist me menu and Network Status has Ethernet Green, Network settings Yellow, ISP Green, and Internet and Server Red and Failed for both.  I have turned things off and on, checked cables, deleted all locations and tried restting them up but to no avail.  I even disconnected everything and connected the mac directly into the cable modem itself and the thing still will not connect.
    Thoughts???

  • My Airport Express has a weak signal 50-75 feet from base.  Any solutions?

    My AirPort Express has a very weak signal 50-75 feet away from the base.  Any suggestions?

    ideas
    buy one (or two) of those newer md031 airport extreme base stations as they have a higher power output.
    ur post is implying 'join a wireless network' so i dont think limiting to 2.4ghz or 802.11b or 802.11g would help..
    using 2.4 or 802.11b would help over distances, if ur creating a network and joining it then thats not an option
    the airport has a couple settings like power output (make sure its set to 100%) or multicast rate that might be worth trying out. multicast set to low helps with clients joining at longer distances and multicast set to high kicks off clients at distances
    put the aiprort express up high on the wall so it has a better chance of not being obstructed ?? and not on the bottom of the baseboard??

  • Playstation 3 can't get on wifi with new Airport Express

    Hi guys. I got the new Airport Express that was released a few days ago. My Mac and other iDevices all connect fine but for whatever reason my PS3 has issues resolving an IP address or whatever. At first I thought I'd solved it by turning off the only DHCP Reservation I had on (for my iMac) but the next day it's not connecting again.
    Unfortunately I'm not much of a networking whiz.
    I have it set to DHCP (not Static or PPoE) And I'm not sure what else to share but I'd really like to solve this.
    It connected once or twice in attempts so I know neither the Airport Express Base Station nor the Ps3 is broken.
    Just totally stumped here. :(

    As an update, I noticed that the brief moments when my PS3 would attempt to connect, I would see another IP on my Airport Express Base Station. 10.0.1.3
    So, wanting to try something out, I went into DHCP reservations on my AEBS and added a DHCP reservation for 10.0.1.3 and assigned my PS3's MAC address to it. I was able to connect instantly.
    However, I've been connected briefly before, so only time will tell if it sticks. At this point I don't consider my situation resolved. Clearly my inability to connect has something to do with IP addresses and maybe the 'dynamic' one the PS3 sometimes gets assigned by the AEBS is something one of my other devices is already blocking or using?
    I'm not a whiz at this stuff, so if anyone has any insights as to a good way to set up DHCP reservations so that everything works, I'm all ears.
    Would it be wise to take the iMac, AppleTV, 2 iPads, and 2 iPhones and assign them ALL different DHCP reservations so that no one steps on anyone else's toes, so to speak?

  • New AirPort Express Mac iTunes Music Streaming Issues

    Hello All,
    I purchased the "new" AirPort Express today from the Apple store and set it up as a client to my existing wireless network to stream music to some speakers via the phono cable.  I am running a Linksys E3200 Dual-Band Wireless N Router connected to Comcast via a Motorola SB6121 DOCSIS 3.0 modem.  I can stream music just fine from two iPhones and a Windows 7 64 bit PC (with iTunes), but can't via my Late 2011 MacBook Pro running Lion and iTunes 10.6.3.  I also tried another Late 2008 Uni-Body MacBook running Lion and iTunes 10.6.1, which also doesn't work correctly.  The MacBooks will connect successfully via iTunes to AirPlay, but the music skips about every 1-2 seconds.
    I've rebooted all pieces of the network (including the MacBooks) and still no sucess.  Called into Apple Support and the tech requested I split off my WiFi networks to a 2.4 GHz and a 5 GHz networks via different SSIDs.  We connected both the MacBooks and factory reset then reconnected the AirPort to the "new" 5 GHz network.  Same issues as we saw before.  Moved the AirPort into the same room as the wireless router (maybe 5-10 feet away) and still same issues.  Apple tier two wasn't real sure, but I don't blame her since she said she didn't get to order her new AirPort until last night.  They're bumping the ticket to engineering to see what they say... but wanted to see if anyone has found a fix for it.
    Thanks!
    Jeff

    It went all the way up the chain with Apple to engineering and they had to setup the AirPort as a standalone router.  The music played without issue from my PC, iPhone and Mac.  Upon resetting it backup as an AirPlay client it does the same skipping problem on just the Mac (however AirFoil works just fine on the same Mac).  The response I got from engineering this afternoon was-
    "Jeff,
    I heard back from Engineering today. Their advice is: Since this issue only occurs when the Airport Express is connected to your Linksys router, our best advice is to update the Linksys router firmware (contact Linksys) or use a different wireless router.
    I apologize for all this inconvenience.
    Thank you for calling AppleCare and have a great day!"
    Not exactly the reply I was looking for...

  • HT2497 I have a new Airport Express and each time I open my laptop, I have to select my network.  How to I configure to automatically go to my network

    I have a new Airport Express and each time I open my laptop, I have to select my network.  How to I configure to automatically go to my network>

    ATOV,
    Go to System Preferences...>Network>Wi-Fi>Advanced...>✓ "Remember networks this computer has joined," and click "OK."

  • New airport express and first gen time capsule

    Hello, I have a first generation time capsule and I want to use my new 1392 airport express to both extend the signal and to play music on my stereo. Can I do both of these things with airport express? If so how d I do it? I currently have been using an old express to play music (it is a first gen express) but also now need to extend the signal.
    Thanks!

    Yes you can.
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    To "hard reset" an AirPort Base Station: make sure it's powered up, then press and hold its tiny reset button and keep it depressed for five to ten seconds, long enough for its LED to flash amber rapidly. Release the reset button. Then, the LED will glow amber steadily for about a minute. Then, it will flash amber, slowly, about once every second or two, waiting for you to configure it with AirPort Utility.

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