My NEW Airport Extreme keeps shutting down.

My NEW Airport Extreme keeps shutting down at random intervals. No power light, not amber, green or flashing. I had to reset it four time this morning in a 10 minute span this morning. I have plugged it into the wall socket directly and now in a surge protector but still having issues. At time it just shuts down while being online. This Airport Extreme is not even three weeks home from being bought at an Apple store.

Take the defective AirPort Extreme back to the Apple Store and exchange it for another device.

Similar Messages

My new AirPort Extreme keeps shutting down and kicking my ipad and iPhoto off while sometimes showing a good connection in utilities but utilities showing no connection.

My new AirPort Extreme keeps shutting down. The status light is off. If I unplug and re-plug it comes back on and reconnects. Also, it disconnects my iPad and iPhone even though the status light is green. I go to airport utilities and the internet dot is amber and the base station is green. I check wireless clients and both iPad and iPhone show excellent connection but are not connected. If I disconnect and re-connect it restores connection. My old AirPort Extreme never had this problem. I read a couple of comments from owners with similar problems and you pushed it off on the iMac or other things. I hope you have an answer for me!

If it has power, an Extreme's status light should never be off.
Try another power outlet. If it still doesn't work, return or exchange it for a new one.

My new airport extreme keeps shutting off

periodically my airport extreme just shuts off,I unplug and wait nd replug and its fine, but what is wrong?

I assume that you mean that your new AirPort Extreme completely powers-down randomly.
If that's the case, there are at least four things I can think for why that may be happening:
The power cord is not fully attached at the base of the AirPort Extreme.
There is a potential issue with the AC wall outlet or power strip (if you are using one.) Try using another outlet or power strip.
There is a potential issue with the AC's internal power supply.
The overall ambient temperature around the Extreme is too high and is causing the Extreme's power suppy to shut down.

Why does my AirPort Extreme keep shutting off?

My AirPort Extreme keeps shutting off randomly can any one help?
-thanks

More experience leads me to believe the problem is with the new iMac. If I get the network going by turning AirPort Extreme power off, then on, I see a good signal at my iMac. Experience shows the network drops off after several hours. But yesterday I turned the iMac off, and the network remainded up (I could see it on my iPhone and iPad) throughout the night. That's the first time that has happened since I got the new iMac. Never had this issue with the old machine. I transferred all file to the new machine from a Time Machine backup that was up-to-date. Am working with Apple support. They had me do a re-boot of the AirPort and will call back tomorrow AM to learn it did not solve the problem, but turning off the iMac does. Darn.

My new MacBook Air keeps shutting down the screen while I use it

My new MacBook Air keeps shutting down the screen while I use it and has to be rebooted. I took it in to the Genius desk at my local store, but they couldn't find anything wrong and said that they have never seen this problem before.
I Spoke to the IT support guy at work. He has the same problem with his new MacBook, but not with his older one. He suggested that it is a software issue with all new MacBooks and is connected to the timing of it going into sleep mode. Does anybody have a solution? Apple doesn't seem to have one.

Try a SMC reset.
http://support.apple.com/kb/HT3964

My New Airport Extreme keeps disconnecting from Xbox Live, Why??

I have just lately updated my wireless router to the New Airport Extreme and it has worked great for all be one of my systems. For some reason my Xbox360(1st gen) keeps disconnecting me from Xbox Live everytime i log-in.
I'm not sure what the problem is, but what I do know is that I didn't have this problem with my old Netgear router. And No I can't change back to my old router im just hoping that these an easy fix for this problem??
Thank you!!

Hey,
I'm using an Airport Express with my xbox and having the same problem. using the xbox 360 slim, 4GB with wifi. All my other devices are totally fine.
How did you solve the issue ?
pm me at [email protected] if you like. Thanks !

My Airport Extreme intermittently shuts down completely.

My Airport Extreme (newest model) will shut down completely, all by itself, with the green light completely off. When I unplug and replug the device, it starts again and the green light comes back on after it boots. It's as if a "circuit breaker" cuts off the power. No other equipment shuts off, so it's not the electric outlet.

Patrick Lovell wrote:
I just bought a new AE last year and today without any warning it just went off. No light nothing.
Tried to get a light by unplugging and rep lugging, still nothing.
I have had frequent episodes in the past few weeks where the AE dropped the line and I had to run diagnostics to get it going again.
I just put in an order for a new AE, but am wondering if this is normal, only getting one year out of a AE.
This is really bad.. they should replace it even if it is outside 12months.. Just check if you have any applecare or a product you can buy applecare on, and it will cover the AE as well.. lacking anything you have to buy applecare, you can still buy an Apple TV, plus applecare.. that explicitly covers the Airport routers. Do not open the Apple TV.. you can sell it in shrink wrap.. so the purchase of the applecare is all you are paying.
Make apple replace it and keep replacing it.. do not wait.. if it is dropping the line and you need constantly to power cycle.. return it as unfit for use. Routers are supposed to have uptimes measured in months if not years. Daily or hourly reboots is not acceptable.

Airport Extreme just shut down.

I have an Airport Extreme I bought new from Apple 3-4 years ago, but it was not installed until about 20 months ago. Over the past few months I have occasionally lost Internet connection on my desktop (which is connected directly to the Airport Extreme via an Ethernet hard connection), but it always came back up when I simply restarted Safari or Explorer. Today, however, There was no connection at all and no wi-fi. I checked the Extreme, and the light was out and there was a very faint high-pitch whine from the Extreme. I tried the reset button on the back but nothing happened. When you unplug the Extreme, the whine stops. It comes back when the Extreme is plugged in again. I can't do anything to get it to work again, other than that high-pitch whine. Am I out of luck? Has my Extreme died and the whine is its flatline?

Has my Extreme died and the whine is its flatline?
Unfortunately, the high pitched noise is almost always an indication that one or more of the power supply capacitors has failed on the Extreme and it will need to be replaced.
If you have an Apple Store near you, or an Apple servicer, you might want to take the Extreme to them to let them have a look.

Why does My new iPad air keep shutting down?

BN

IIs your iPad actually shutting down (powering off and needed a restart) or is it crashing to the home screen?

Why is my new Ipad keep shutting down ?

Why is my new ipad mini keep shutting down during use ?

Try and backup and restore to Factory Default.
Settings>General>Reset> Erase all content and settings.

Why does my ipad air keep shutting down

Why does my new ipad air keep shutting down?

No one here can answer that. Try a reset (hold the home and power keys down until the Apple logo appears). If that does not help, take it in for diagnosis.
Barry

Does new Airport Extreme slow down when used with Airport Express?

Maybe this is self-evident.
If get the new Airport extreme and use an old airport express to extend it, will signal slow down to the old speed?
Does the AE have a greater range? Perhaps I don't need the Express to extend.
I live in NYC and there are so many signals in the air. It seems like having the additional airport helps keep me connected.
Thanks.

The airport express is g technology not n technology, so it will be at least as slow as your old network. Also, I'm not sure but I think the the range will be a bit longer than with the old g system, but does not have the full potential of an n system.
I've set up my new system but none of my machines are n capable. I extended the system using my old expresses. The speed of the system is no greater than what it was before the n.
I bought the system to upgrade my technology because everytime my Applecare runs out, I get a new computer which isn't too far down the road. I've purchased an Apple TV which will also work better with the n technology when I upgrade. It's either buy it now or buy it later. I'm also hoping that some third party like Belkin will develop a PCIX card to provide n technology to those of my computers that aren't currently n capable. I'm sure there is many like me out there.

After we installed a new airport extreme, the imac running snow leopard displays black box msgs saying to hold down the power button and or the reset button and then restart your computer. Can anyone provide info that can help resolve this issue?

Experiencing similar issues on both imac and power book: after replacing an original airport extreme with a new airport extreme both computers display a black box msgs that reads: "...turn off your computer by holding down the power button and or the reset button for a few seconds and then restart your computer."...
one of the printers are usb'd to the imac. The printer is not "seeing" the imac nor will it print wireless from the powerbook which was the norm prior to the upgrade on the airport extreme.
Upon restart, the imac does not "see" the wireless keyboard or the mouse until it is "found" again.
At this time the imac or the powerbook can get on line.

It sounds like your computer is getting Kernel Panics. Please look at About "You need to restart your computer" (kernel panic) messages and if the message seen on your display is like the one in the link then you have confirmed you had a KP. KP's can be tough to track down because they can be caused by software or hardware. The first place to start is to post the complete crash log so we can look at it, often there are clues in the log. You can find it at:
/Library/Logs/DiagnosticReports

Brand New Pavilion DV7 Shut down twice when first started, and keeps shutting down for no reason

The problem I have with my new HP Dv7 is it keeps shutting down. This can't be due to over heating as when I first switched it on and went through the setup process it restarted twice. Took me three attempts to get just past the registration section.
Reading on the forum pages it looks like quite a few people have had the same problem. Is there a software fix/update to solve this problem? or do I have a faulty laptop?
Thanks
Marc

Please identify your notebook/pc with more than the series number. Look at the base/rear/side of the notebook/pc at the barcoded sticker. Post items numbered 1 and 2 on the following image.
Post the installed operating system version ( and whether it is 32 or 64-bit)
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

My brand new 6th gen ipod nano keeps shutting down after about 30 seconds?

My new 6th generation ipod nano keeps shutting down after 30 seconds. It has been registered with itunes and has about 200+ songs on it. I have not tried to reset it because i was not sure what this would do. Please help!

This is usually a sign that your headphones are not plugged all the way in. Make sure you cannot see any silver still showing from the headphone's plug. It may require a little extra force to get the headphones to become fully inserted. You should hear a sort of clicking noise indicating that they have been fully seated.
Also check the headphone port from a damage or debris.
B-rock

My NEW Airport Extreme keeps shutting down.

Similar Messages

Maybe you are looking for