My New BlackBerry Q10 often shutting down and restarting automatically

Heyaaa Guys,
Hope you all rocking there!
I have a major problem with my new (i mean 3 month old) BB Q10 which is shutting down and restarting automatically. Do anyone facing the same problem ??? any advice and sugessions
Cheers

shakir_noble wrote:
1) As you mentioned i hav just installed an app called 'Device switch' since i want to shift my complete data from my previous BB 9900 Bold and did it.
And so, did you do as I advised? Did you try removing this app to see if your problems clear up?
shakir_noble wrote:
2. It was a new phone so i just put the micro sim card and started using it, i dont know wether the SIM CARD giving me this problem or the app 'Device switch'.
I do not know either, but if you do nothing, then we'll never know. Hence, trying to remove the app would be in order. Also trying a different SIM.
shakir_noble wrote:
3) Checked my OS, its 10.2.1.3175.
And that is NOT the version I recommended you to be on. Hence, my prior recommendation stands.
shakir_noble wrote:
Am a pro blackberry person so i just cant ignore this problem and switch to another instrument, as this is my 5th Model started from Blackberry perl.
Did I ever suggest you just ignore this problem? No, I don't think I ever recommended that to you...
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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