My new computer freezes in my iPod Touch update (3.1.3)

I was installing the new update for my 3rd generation ipod touch (update 3.1.3) and my computer that work with Windows 7 freezes. It was the new i7 processor that freezes and the only to debug my computher is to press the big button. After, I debug my iPod using the 2 buttons on my iPod pressing 10 seconds. When I plog my iPod on iTunes, it said that the ipod needs a restore and then install the update... but iTunes said that it was impossible. I think that iTunes said that it was the error 1604. Now, on my iPod screen, it said to plog my iPod to iTunes but my problem persist.
Thank you to help me with my problem.
Philippe Choquette
Canada

Welcome to the discussions,
do you have any firewall or anti virus software active during the restore process? If yes, disable it and try again to restore. Also make sure that Apple Mobile Device Service is installed and active: http://support.apple.com/kb/TS1567

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