My new earpods that came with my new iPod Touch 5 does not plug in?

My NEW earpods do not plug in all the way! There is static when I plug it in! It won't let menplug it in all the way no matter how hard I pushed. When I plug it in (as far as it goes) all I hear is static! And then it stops. But sometimes it works but then the sound starts to go out from the speakers.

Definitely sounds like a hardware problem, probably with the jack.  Set up an appontment at the the Genius bar of the Apple Store.

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