My new gift card cannot make new purchases?
My new gift card, I am not able to make new purchases?
Very vague.
Did you redeem it?
Do you see your balance in the top right corner of itunes?
Have you tried to buy something?
What happens?
Any info?
Similar Messages
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Can't link my credit card, debit card, or gift card to make a purchase. It always says to contact support to complete the transaction. "Support" gives me nothing. ?????
You got a horrible article, if it's the one I'm pretty sure it is.
You need to contact iTS, which can remove blocks on your account.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Can I use a gift card to make a purchase on iTunes on my iPod?
I can't access iTunes store on my windows 7 pc since the last iTunes update and I'd like to make a purchase with a gift card. Can I do this on my iPod touch?
Or, if you already put the gift card on your account from your computer before iTunes stopped working on it, it should still be available to you from your iPod Touch. If you go into iTunes (on your iPod) and scroll to the bottom it should show you you're balance(:
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HT201209 How do I use iTunes gift card to make in app purchases
How do I use iTunes gift card to make in app purchases?
Itunes verifies your account using credit card info.
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I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information
Hi Lukeclear17,
The article linked below details both why you may be unable to make a purchase using the credit on your account and why you may be unable to choose "None" when editing your billing information.
Why can’t I select None when I edit my Apple ID payment information?
https://support.apple.com/en-us/HT203905
Cheers,
Allen -
HT201209 Can I use my iTunes gift card to make an in-app purchase???
I just ordered some iTunes gift cards for in-app purchases, and I've been told by other people that I can't use them for an in-app purchase? Is this true? Most are for my son. I got those for him because I don't want him to use my credit card.
No, it's not true. Most in-app purchases can be made with a credit balance from a gift card, though not all (automatically renewing subscriptions, for instance, probably require a credit card). I regularly make in-app purchases with a credit balance.
Regards. -
£100 Gift Card UK/US Post Purchase
Recently, I bought a Macbook Pro 13" Retina from Apple Store Fifth Av. NYC. I am a UK resident, and I forgot to mention I'm a student, during the time Apple have their promotional offer of a £100 gift card for students upon purchase of an item like that. I'm not a student in the US, would this affect me still getting a gift card? Can I still redeem the gift card even though I've had the Macbook for 5 days now?
NOTE: There was no 'Apple Store' community, so I just simply selected the product I boughtMatty,
Being as the Store was in New York, the gift card, even if you can get your hands on it, will surely be a USA gift card, which cannot be redeemed outside the USA. -
I have a balance on my iTunes account but cannot make a purchase?
I have a balance on my iTunes account but cannot make a purchase? I have updated all software etc. but keep getting message to say I need to confirm my payment choice before I can make a purchase! Credit cards/debit card and one click are the options along with opportinity to redeem a gift card. Help please?? Thanks
Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.
How to manage unused iTunes Gift Card and Gift Certificate balances -
Cannot make app purchases!
I cannot make apps purchases as it states that " credit verification of the credit card is invalid and I have tried multiple cards with the same statement
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(94348) -
I cannot make a purchase from iTunes store. Error message is: Credit Balance unavailable. Try again later. I use a credit card to make purchases and do not have a Credit Balance. How can I correct this problem?
Might be something you haven't tried here >> iTunes Store: My credit card's security code or zip code does not match my bank's records
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How can all family members of a Family Sharing Group use a gift card that has been been applied to the iTunes master account? I added a gift card to our master iTunes account for my grandson, and even though he's a family sharing group member, none of the purchases I have approved from his requests have used the gift card credit. A search of the iTunes support site failed to turn up anything that even remotely addresses this topic. It would seem reasonable to assume that any purchase made by any family member should be able to use the gift card credit since all purchases go through the master account, but this does not appear to be the case.
Regarding your statement about the gift card balance being used if redeemed to the organizers account - http://www.apple.com/feedback.
Regarding redeeming the gift card to the child's account, it is the same as redeeming to yours. You have to be signed in to the iTunes store using the child's apple ID, then redeem the gift card there. If you already redeemed the card on your ID, you won't be able to redeem it again.
Redeem and use iTunes Gift Cards and content codes - Apple Support -
After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?
Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy -
Apps, Gift Cards and Canada - is purchasing now allowed?
I have heard that gift cards can now be used to buy apps in Canada from the App Store. I can't find the paragraph in the terms of service that disallows it.
Has anybody tried it?Apps, Gift Cards and Canada - is purchasing now allowed?
Yes.
(52485) -
Im going through the education store, using my instant credit on my barclayscard, which I was approved for, and cannot make a purchase. I have made sure the fields are filled out a few times now but after the processing screen, I get redirected back and it says the fields are not filled out. What is up with this, it is driving me completely nuts!!
Thanks,
JamesThis has nothing to do with a Macbook Pro other than that you want to buy one.
You'll need to contact store support. Go to the Apple Store and there will be a link for support and probably a phone # to call. That is the only way you are going to get assistance. -
How do I see the balance left on the gift card I've been purchasing with?
How do I see the balance left on the gift card I've been purchasing with?
Obce a crd has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). If your account's balance is zero then it might not show.
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