My new hp 7520 photosmart keeps getting paper jams

Hi @almacjr ,
I see that you experiencing paper jams on the Photosmart 7520. I can help you with this.
I have provided a document with steps for removing paper jams and what can cause them, listed under Experiencing frequent or recurring paper jams.
A 'Paper Jam' Error Displays on the HP Photosmart 7520 e-All-in-One Printer Series.
Make sure the paper type and size is selected properly from the print driver and the application that you are printing from. Print Documents (Windows).
Did the self test page print?
Try printing from another application to see if you have the same issue.
What applications have you tried to print from?
What type of paper and size of paper are you using?
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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My new hp 7520 photosmart keeps getting paper jams

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