My new HP laptop has stopped playing dvd's
Hello I want to first apologize as i'm sure this topic has been discussed before but i'm new at this and have not been successful in finding a solution to my problem. I have previously been able to play dvd's with no problem but today I went to redbox to get a couple movies, came home to watch and my dvd drive just doesn't seem to be working. I can't get it to automatically play. I burned a few cd's today so, i'm not sure what the issue may be. Any help would be greatly appreciated as one of the main reasons I purchased an HP system is from all the good things I heard about how they run. I have only had this laptop for a couple months now and all of a sudden this. Thank you in advance.
HP PAVILLION g6 Notebook PC
Windows 8.1 64bit
Product Number: C9G65UA#ABA
I believe I had been previously viewing dvd's with a program called power dvd that was somehow installed onto the laptop. I apologize again for sounding "computer stupid" but it is what it is. Thanks again and i'm open to any and all suggestions.
Troy
Hi ther Troy
this sounds more like a software issue rather than hardware. i would recommend finding a new dvd software like Divx or try to update the software you have.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ "Have you tried turning it off and on again?" "and is it definitely plug in"
Similar Messages
-
IMac 9.1 has stopped playing DVDs, ejects them after about ten seconds without reading them
This morning my iMac has stopped playing DVDs altogether. It had been struggling to play them before, but now it won't even read them.
I'm running a 9.1, so the warranty is well past due. Not sure if there's anything I can do at this point to fix it, tried to manually eject the SuperDrive in Applications (as per a troubleshooting method) but that doesn't work either. Anyone know a way to fix this?I would start first with some basic resets, do a SMC AND PRAM reset first, do each 2-3 times and then test. If you don't know how please click Intel iMac SMC and PRAM resets. If those don't work then I suspect your SuperDrive is either dirty or worn out. You can go to your local office supply store and get a CD/DVD cleaning kit. If that fails then take the machine in for service.
-
My Vaio laptop has stopped detecting DVD ROM
My Vaio laptop has stopped detecting DVD ROM.The DVD drive was there sometimes AND most of the time NOT.i have tried all way of fixing the issue but all in vain. i.e deteting UPPER & LOWER FILTER Or Uninstalling DVD Driver.I dont know what the actual problem is. please Help me. apecs are as follows- SONY Vaio laptopmodel No- SVF15318SNB4GB RAMIntel Core i5-4200U CPU @ 1.60GHzWin 8.1 single language 64bit OS
Hi saurabhsaini225,
Thank you for considering Sony Community!
Sorry to hear your issue. Let's isolate it by following these troubleshooting steps:
Test the Optical Drive in BIOS, and reset it - Turn off the computer -> press the power button and immediately, tap the F2 key repeatedly. Once in BIOS, go to Boot tab. Look for Boot Sequence and check if the Optical Drive is listed. If not then its already hardware issue. If DVD is listed, try to reset BIOS, go to Exit tab -> Get Default Values -> hit Enter ->Save the changes and Exit.
Power Cycle - Remove the battery and all peripherals -> press and hold the power button for 5 seconds OR, if the battery is not removable, remove all peripherals-> look for a battery off button on the bottom of the laptop -> push the button for 5 seconds -> you may use a safety pin if you see a pinhole.
Run Windows update and Vaio update.
You may also check for the latest drivers and software from Sony's support website based on your location or from where you purchased the unit.
Your Vaio SVF15318SNB is not a U.S. model and we have limited information and we do not have the drivers the support your computer.
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Hope these help.
Thanks,
Vincent
If my post answers your question, please mark it as "Accept as Solution"
-
My Imac wont play store DVDs. It will read files from a disc but not play movies. It ejects the disc. I recently upgraded to OSX Lion could that be an issue?
Reinstall Just OS X, clean and try different DVD's to confirm all don't work.
How to reinstall just OS X or erase/install OS X
I double Lion is the cause, likely a DVD region issue or a bad Lion install. -
DVD Player Just stopped Playing DVDs
Just today, the DVD player has stopped playing DVDs on my ibook. I tried putting in a multitude of diferent DVDs, but I always got the same result: the disc image would not appear in the desktop, and the DVD player would open, as if it were in standby, but it would not play. Any idea as to what may have happened/how I could remedy this?
Hello,
Follow these steps and you should be on your way to watching your DVD's:
1) First, Quit DVD Player if open.
2) Eject your DVD.
2) Go to: Home > Library > Preferences.
3) Find the file called: com.apple.DVDPlayer.plist and move it to the trash.
4) Insert your DVD.
5) If necessary, launch DVD Player.
I hope this works!
-Jason
(If these steps do not work, reply back and I will try something else) -
CD/DVD drive has stopped playing or recording
i have only had this laptop a month and the drive has stopped playing or recording anything has anyone got a answer for that
Answer? When you ask such question to the best technician I think he cannot give you proper answer without checking your machine and see what can be wrong there.
Sorry but after reading this one sentence problem description I can just say bring it to the service.
If you want to have serious discussion here lease let us know which notebook model do you have.
Have you made some tests?
Have you tried to clean the lens?
Can you use bootable disc? Anything? -
My itunes has stopped playing music. I recently downloaded more music and now it has stopped playing, it says it is playing but there is no sound and the time bar does not move from 0. I have uninstalled all apple apps on my laptop and reinstalled and then updated the software. I have tried 'repair' aswell but nothing has worked.
Songs in the itunes store are also not working
-
HpCDDVDW TS-T633P SCSI CD Rom Device stopped playing DVD, ok with CD's.
HP Touch Smart, Product Number NY538AA has stopped reading DVD's in the Windows Media Center. Mr FixIt says the hpCDDVDWTS-T633P SCSI CD Rom Device is not enabled and also needs an assigned drive letter. Also say one or more class-specific filter drivers are missing/corrupt. Also says the drive is empty or the media format is not supported. This is a Window 7 64 bit Touch Smart 600 purchased in Spring of 2010. This senior lady has spent four hours trying to figure out how to replace this drive..... help me please. Thank you to anyone who can list the steps to fix this problem and what is the name of the drive I am looking for?????
Hello jadeegee:
Open up HP Mediasmart DVD. Click on update prepared to spend $99.95 for this update.http://www.cyberlink.com/prog/update/v2/update.jsp?fileTypeId=1&PRODUCTNAME=TouchSmart&PRODUCTVERSIO...__ This is why you are unable to watch DVD's Hp software blocks out other Media players with codes. I know because I downloaded three different media players with the codes that were needed. Still would not play. Because HP software blocks it. Long as your CD/DVD ( E. Drive) is working no need to relpace it. Name of is Optical Drive. Yours is still working fine. You just need this update. OK Yes it will still play some DVD's but not all them. OK -
My ipod has stopped playing music and my audio books? is this a fault or can it be restored?
My ipod touch has stopped playing both music and audio books, is this a fault or is there something that can be done?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all media and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My ipod touch has stopped playing through my Sony docking station, It only plays through the i pod. It's not the docking station as my daughter's ipod works fine on it. It can synch when connected to computer. Any ideas what is wrong?
Have discovered that I had not in fact updated the ios!!
Went through the process last night and my ipod now works fine on my docking station.
Thank you very much for your advice. -
My iPhone 5s has stopped playing music out of the speakers. It works when I plug in my headphones but other than that there's no sound. It just randomly happened so I'm not sure if I can fix it or if I need to bring my phone in. Help?
Hi Cassilecompte,
If you are not getting any sound from your iPhone’s speaker, you may want to troubleshoot using the steps in this article -
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Thanks for using Apple Support Communities.
Best,
Brett L -
My Mac has stopped playing you tube asking me to update flash player trouble is it is asking me for a password and I don't ever recall setting a password for this mac …!!!!
When the Mac was setup you had to create an administrative password.and account. Yo have to sign into that account to install apps/plug-ins like Flash. To reset that password.
Forgot Mac Password? How to Reset Your Mac Password (with or without CD)
Change the Admin Password with Mac OS X Single User Mode
Reset mac mini admin password: Apple Support Communities -
How do I find hidden files on my iMac? My iTunes has stopped playing music and videos - the playbar does not progress, and it may be that there is a plug-in that is stopping it. How do I fix it?
Well, it sort of solved my problem. Now every time I start a lecture with sound, there is no sound, but the slides advance. If I go back to iTunes and turn on a cd, it plays the sound. If I then go back to the lecture, the sound goes on. So each time I start a slide show with sound, I have to turn on iTunes. How can I fix this?
-
'open new tab' function has stopped working, even after reinstall
The 'open new tab' function has stopped working. I even uninstalled Firefox and reinstalled and no help.
-> Tap '''ALT''' key or press '''F10''' to show the Menu Bar
-> go to Help Menu -> select '''Restart with Add-ons Disabled'''
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update Firefox to the latest version by going to Help Menu -> About Firefox -> click '''Check for Updates''' -> if an updated version is found then download the latest version and install it. After that follow these steps:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars
-> go to Tools Menu -> Clear Recent History -> '''Time range to clear: select "EVERYTHING"''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click '''Clear Now'''
-> go to Tools Menu -> Options -> General -> in Startup section click '''Reset to Default''' button
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click '''Clear Now''' button
-> Click OK on Options window
-> click the Favicon on SearchBar -> click '''Manage Search Engines''' -> select all Unwanted Search Engines and click '''Remove''' -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons) -> Restart Firefox
-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working. -
My Iphone 3G has stopped playing video entirely. (will not take play videos taken on the iphone), unable to transfer to computer either. Says Parameter error when I try to copy or play file. very frustrating, not being able to access past videos taken at all. This has been going on for a while now
Have you done any of the basic troublshooting steps described in the User Guide (Appendix B) - Restart, Reset, Restore?
Maybe you are looking for
-
How does one get ColdFusion Builder.
I understand that if one buys ColdFusion builder, one gets Flash Builder Standard included. If one buys Flash Builder Premium one gets a license for ColdFusion Builder included. Well, I am currently installing Creative Suite 5 Web Premium, which inc
-
Sync problem with Outlook 2010 and BBStorm - no times transfer to Outlook
Everything seems to sync find except the calendar. It duplicates appointments on the phone, probably because all appointments it puts on Outlook turn into all day events without times or subjects. I mean, it's good to know I have something on the c
-
from last 3 days i am trying to my best to use facebook in my i phone 4s but still i am failture to contect,i can able to use my facebook account on my pc or laptop but not in i phone,i remove facebook so manytimes and also reset all setting but sti
-
Oracle 9iLite on Palm with ODBC support
Hi, I would like to build an application using CodeWarrior (C++) on PalmOS. What library and header files should be included to provide ODBC support? Thank you very much! Brian HO
-
Hi :) I have define a Pattern: [{alnum}{L}]+ to find a word, but i still want this pattern to avoid some words that i don't want, such as "hello", "how"...etc. How do I define a new Pattern to fit this request. thx:)