My new HP Photosmart 6510

my new photosmart 6510 does not work with 364 xl cartridge, how do i overcome this problem?

Hi,
As well ensure the cartridges are current, the printer will not accept older cartridges.
You may follow the guidelines below to better understand my intention:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02435884&lc=en&cc=us&dlc=en
Additionally did you completed the first Setup of the device?
The Setup cartridges shipped with the device must be used first to initialize the device.
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HP Photosmart 6510 not installing on new Windows 7

I just bought a new Windows 7 computer adn my Photosmart 6510 is not working. It worked fine on my Vista computer before upgrading to a new Windows 7 computer. It works on my iPhone. I installed the software and drivers successfully. The printer shows up in devices and printers. When I click on Printer to print something I get HP Message that reads "search for wireless networks and E-Print printers". It does show my printer in the middles of the box. Any help would be appreciated.

Hi,
How do you install its software and drivers ? During the installtion process, the very first thing is checking the printer. then ask you few questions. Please download the following tool and run on your computer, hope it will tell you where the error is and how to fix:
http://ftp.hp.com/pub/softlib/software12/COL50849/mp-135113-1/HPPSdr.exe
Regards.
BH
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Hp photosmart 6510 printing and photocopying blank pages even after putting in new ink cardridges

Hi there, can anyone help?
My photosmart 6510 has recently started printing and photocopying blank pages. The ink cardridges were low and I have replaced them with new ones. I have cleaned the printer head and the test comes out in colour.
I have no idea what to do other than buy a new one !
Any advice appreciated.

Hi @TG13,
I'd like to help. Please begin with the steps in the following document; Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage an... < this applies to the 6510, and 6515 too.
If you complete, or have already completed all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video. I only suggest doing this if the printer is out of warranty; How to fix a HP Printer, not printing black ink and missing colours
Based on the comments, it looks like this will help
King_Zog wrote:
I tried most of the suggestions in this thread, but stopped short of disassembling the print head. Nothing worked until I saw the video referenced in Sunshyn2005's message. That did work, but not on my first try. For the second attempt, I left the wet paper towels in place for a couple of hours to really soak the print heads. That did the trick.
So, thank you Sunshyn2005, for pointing me to the solution. - Source
Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on an alternate model. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
If this resolves the issue, please let me know so we can help others who may be experiencing the same issue.
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New cartridge for HP Photosmart 6510 appears faulty

I have just replaced the old magenta cartridge in my HP Photosmart 6510 printer with a brand new one, from a 4-pack, and it is now telling me that one or cartridges appears to be missing or damaged. The new catridge appears fine and is vented, and repeat re-installations or switching off the printer do not help. I have tried cleaning contacts but all looks very clean. I managed to get the printer working again with the old magenta cartridge until that definitely ran out, but now the same error is detected, leaving me with a printer which will not work even to print black-only. I bought the original cartridge as part of a 4-pack from Amazon, so have little chance of returning the fauly cartridge (even if they accepted it was faulty). Looks like I will have to get a new magenta one and hope that works, but in the meantime, has anyone any ideas how I can persuade the printer to work using just black?

Hello, There could be two possibility for this issue, Ink cartridge that you bought or the Printhead . Try installing the old cartridge and check if the error shows up.If yes, then its an issue with the printhead, and the printer need to be replaced as the printhead is fixed part in this printer. If No, then the new cartridge is a faulty one, contact HP Tech Support for further assistance. If the new cartridge is HP Genuine, then iam sure Tech Support should help you out in getting the cartridge repalced ( if you are in USA ). Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.

Unable to communicate with printer; ad hoc problem: Photosmart 6510

I'm running windows 7 pro and I recently installed the aforementioned printer. Please help. 'HP-setup-73 Photosmart 6510,' the name of the printer, is recognized and able to be connected to in my network wireless connections. Firewalls have been disabled and Installation and network config is already set - at least to my knowledge. But when trying to print something, an error window pops up saying: "Unable to communicate with printer...If you installed this printer by IP address, please update the IP address..." That error message could be irrelavant; Perhaps it's a setting adjustment on the printer side. I don't know, that's why I'm asking. what should I do to fix this problem?

Print a Wireless Network Test from the front of the printer (probably the Network or Wireless menu). Does it indicate that your printer is connected to your network?
If so, go to Start > All Programs > Hewlett-Packard > [your printer model] > Update IP address.
If you want a more permanent solution after doing this (so you will not have to do it again), set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
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HP Photosmart 6510 not printing black after cartridge cchange

I see the issue of not being able to print in black after a black cartridge change is not new. This is not the first time I have change the black cartridge but it is the first time I had this issue arise. I have followed the various peices of advice and troubleshooting suggested to no avail.
Troubleshooting done thus far:
Remove and reseat black ink cartridge
Run Clean Printer head tool several times...first used printer menu and then a few times using HP tool on PC
Run align print heads several times...first used printer menu and then a few times using HP tool on PC
Black either does not print or is very light, almost illegible. Any other troubleshooting techniques?

For the Photosmart 6510 the troubleshooting steps in the document here may help. Especially make sure the vents are cleared. If that does not resolve the issue then resetting the printer as described in the post here may help. If this does not resolve the issue then read the entire thread here and try requesting reset instructions.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Photosmart 6510 B211a Not Functioning Correctly After Power Outage

Hi Guys,
I'm new to this forum but I'm hoping someone can help me.
I have an all-in-one HP Photosmart 6510 B211a that has been working like a dream since I got it last Winter. We had an unforeseen power outage yesterday however and once the power came back, the printer insists that there is no ink in the system. I fear the worst and think its brain may be somewhat scrambled.
I replaced two of the ink cartridges just last week with genuine HP ones and everything was fine. My ink levels are nearly low on the other two but I have not replaced these yet as there is no need.
Once the power came back, the printer informed me that the magenta ink was 'missing or damaged'. I removed the cartridge, cleaned it with distilled water and dried it. Once replaced, the printer changed its mind and told me all ink cartridges are now 'missing or damaged'. When I opended the printer again, the ink carriage did not automatically move as normal to allow me to change or remove the cartridges.
Furthermore the touchscreen on the printer will not allow me to exit this error message or perform any other function such as head cleaning. I have tried a soft reset and a hard reset but this has proved fruitless.
Is it knackered? Should I toss it and head to the shops again?
Thanks for reading this,
Brendo
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Hi Rich,
I replaced the magenta cartridge yesterday and my printer is working successfully again! Woohoo!
My dad's an electrician so between us we've come to the conclusion that when the power came back on after the outage there was either an electrical spike or insufficient voltage than normal and this damaged the nearest ink chip to the power supply - the magenta cartridge.
All is well again anyhow.
Thanks for your help - I appreciate it

Photosmart 6510 not printing photo in colour

I have a Mac OS X 10.8.4 and I am new to it. I have a photosmart 6510 wireless printer, and I am trying to print off a colour photo. Each time I print, the printer goes through the motions of printing and it sounds as though, it is printing - quite slowly, which is the norm for photo's. However, when the machine has finished, the photo paper is completely blank, can any one tell me what I am doing wrong? have checked my ink levels and each cartridge is almost half full. Thanks for any help you can give me

I am having the same problem... I have a Mac OS X 10.7.5 and a photosmart 6510 printer, and I am trying to print a color photo on 4x6 photo paper -- I have done this before with no problem from various applications. But now, each time I print, the printer goes through the motions of printing and it sounds as though it is printing, but when it's finished, the photo paper has come out completely blank. The ink levels are each over half full. I would really appreciate an answer - I have used all manner of troubleshooting using the standard HP Photosmart printing guidelines and nothing has worked.

OCR for HP Photosmart 6510

Does anyone know how I can obtain Optical Character Recognition when scanning with an HP Photosmart 6510, please? I have a new PC using Windows 8.1.
Thanks in advance for any help.

BusheyBrown,
Here is a link to a document that might help
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03478505&lc=en&product=5058336&tmp...
I was an HP employee
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Two-sided printing problem with a Photosmart 6510

I have a new Photosmart 6510 and it is supposed to come with automatic two-sided printing.
I have tried printing two-sided and followed the advice of many previous thread but it has not worked.
I am using a Mac OS X version 10.5.8 and Microsoft Word 2008.
When I go to the drop-down menu in the Print window and go to 'two-sided printing' the option to print both sides is greyed out, and it says that the paper type and size settings do not support two-sided printing. What size paper should I select and where can I do this?
Any help would be great.
Thank-you
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Hi,
Please try the following settings:
1.From the application used to print, click the File menu, then select Print. The Print window appears.
NOTE: The Print window might be minimized. Click the blue triangle next to the printer name to see all available settings.
2. To select the binding type click the lowest selection box listed as Copies & Pages.
3. Select Layout from the drop-down menu.
4. Set the Two-Sided option as Long-Edge binding.
If I'm not wrong, the duplexer support only A4 and Letter sizes
You may save the settings for future use by clicking Presets > Save Current Settings as Preset...
Please let me know if you were able to successfully perform two-sided printing.
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How to scan multiple pages with Photosmart 6510?

Hi,
I am a new user of Photosmart 6510 All-in-One printer. Does anyone know how to scan multiple pages into one document?
Thanks!
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You can do multiple pages to one file by selecting Scan to PDF. You will have to start the scan using the HP Software. Follow the steps below to do a multipage scan.
1. On the desktop, look for the Photosmart 6510 icon. Double click it
2. Click Scan Document
3. Click Save as PDF and the click Scan. The all-in-one will do a preview scan.
4. Load the next document page on the scan bed
5. Click the button with the plus sign on the lower left hand corner of the preview window. The all in one will scan the page. Keep doing this until you have scanned all the pages.
6. Click on the Save button and follow the instructions on the screen.
Binary_Zen (worked at HP )
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Why do Photosmart 6510 printers usually fail to print black (even after trying all ideas)?Help!

Photosmart 6510, new.
new cartridges. Prints colors great. Black -- a bit of spotty black then nothing. Replaced the new black with another new black cartridge (HP 564).
Result: Colors still work great. Black -- blank pages, nothing. Did all ideas in forums. All. Clean from the menu, you name it.
Judging from the many, many people having the same trouble. HP should recall this printer!
Or will we have to conclude (after owning a dozen) that HP no longer makes good stuff??

Same thing here... And they alway take you through time wasting twists and turns again and again Let's get to the point: This and apparently many other HP models have grave print head clotting/clogging/getting obstructed problems, for models with removable printer heads, you can remove it, soak the nozzles in hot water and they'll get un-clogged it seems, but what about 6510's un-removable printer head ?! Thumbs up if you think this is an under-par product which should be recalled. People have bought printers TO PRINT! not to do kitchen work with boiling waters...

Problems setting up e-print on Photosmart 6510

When I purchased the Photosmart 6510 yesterday and set it up as per instructions together with log in and password the printer automatically printed a page headed 'HP preprint mobile printing' Get Started and showed a Printer Code. When I then received an e-mail from HP with instructions to set up the e-print it would not let me enter the site because the password / username was 'incorrect' (which it wasn't). I then tried to log into a new account but this would not let me use the Printer code that the printer had printed.
I am very frustrated at this and would not have purchased this product had I known how much hassle it causes. Will not be buying another HP product .
However, now struck with this one - has anyone got any ideas how I can sort this. I have seen lots of posts on the net from customers with similar problems.
Yours -

Hi,
You did not change the printer, only change the router and SSID. I ran few tests to change routers and SSID's and NO NEED to change anything from the ePrint setup. You don't need new claim code, logon to your HP Connected account, your printer is still there UNLESS you removed it.
Regards.
BH
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Photosmart 6510 black not printing

This morning I was able to print full-colour docs including black. After the first few prints, they became steadily fainter until nothing appeared. I checked the ink levels in the software and they were all marked as spent, so I went out and bought a 4-pack of HP inks. I installed them in the printer as indicated (wrapping off, orange whatnot off), tried test prints. Colours fine, no black. I ran a printhead clean from software, both an initial then a deeper clean. Printouts showed colour but no black. The control software shows all ink cartridges to be full. Printhead health is good. I turned it off and turned it on again. I cleaned the cartridge vent as advised in various threads. All with no effect - black doesn't print, despite a fresh new cartridge and the control software reporting the reservoir as full. If anyone on here has any ideas as to why this is the case then I'm all ears. If not, then I can only assume: a) the cartridge is knackered. As I've taken it out of its wrapping then I'll not be able to take it back to the shop.b) the printer is knackered, in which case it'll have to go to the skip as it's out of warranty. I've looked at the following forum threads: http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Black-not-printing/m-p/2926025http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Photosmart-6515-doesn-t-print-black-ink-after-installing-new/td-p/2637505 and of course Googled. This problem has already cost me 3 hours and counting, so if it takes any longer then it would be cheaper for me to go out and buy a new (non-HP) printer.

Hi , Welcome to the HP Forums! I noticed that your black ink is not printing with your HP Photosmart 6510, and I am happy to help! Please try the steps within this guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink, and if this does not resolve your issue, please watch this video: If neither options work for you, then the printer will need to be serviced/or replaced. Please contact HP, phone support for further assistance. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best of luck! “Please click the Thumbs up icon below to thank me for responding.”

HP Photosmart 6510, Won't print Black...

I read through the myriad of posts about this same problem. I've tried all of your proposed solutions and my printer still will not print black.
All of the cartridges are new, properly installed, vent cleaned, tape removed, head cleaned...
What say you HP

Hi @91Duck and welcome to the HP Forums!
I understand that your Photosmart 6510 is not printing black, despite your best efforts. I'm sorry to hear that, but will certainly do my best to help out
Since you've already covered the steps in the document I normally suggest, could you please let me know what country you're in? Thanks so much!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
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**MissTeriLynn**
I work on behalf of HP

My new HP Photosmart 6510

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