My New I-Pod Pouch 5 Is Stuck With A Screen With A USB Pointing Up To An I-Tunes Logo HELP

I Bought My Grandson A I-Pod Touch 5 & It's Stuck With A Screen That Shows A USB Wire With An Arrow Pointing Up To A I-Tunes LOGO, Cannot Get It To Do Anything??? Help Please <> Thank :-)

Connect the cable from the Touch to your computer's USB port, then open iTunes.
Please get iPod Touch User Manual - iOS 6

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    slawdog31 wrote:
    Is the sleep wake button at bottom center of the Iphone or on top?
    Top
    iPhone User Guide

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    Call AppleCare. You should not be having problems with a brand-new machine.

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    Update bricked my 4s
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    Greetings r1042,
    Welcome to the Apple Support Communities!
    I understand that your iPhone is not booting up past the Apple logo. In this situation, I would recommend working through the troubleshooting steps located in the attached article.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
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    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
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    My macbook pro is stuck on grey screen with apple symbol in center with the progress circle under it continusly spinning. After I had turned it on. Prior to turning it on I had to force close and shut down a few hours prior. Please Help I have tried everything I know to do

    Unfortunately this means that there is a problem in the boot sector of your hard drive. It might be indicative of a fundamental corruption in the coding that allows your computer to boot your operating system from your hard drive. I had this problem twice and it resulted in me having to get a new hard drive and restore my data.
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    If after verification and repairs you still can't boot I sincerely hope you have apple care because you will need a new hard drive. Set up an appointment to come in to the apple store, they will tell you to go and get data recovery, just ask them to give you the old hard drive. Unless you have an up to date backup in which case you can just restore from that. If you're lucky the only issue is with the boot sector which means that if you ask them to give you the old hard drive, you can buy an enclosure and you have effectively been given a free external hard drive. It still works to store data just not to load an operating system.
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    All the best.

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    I have a new iPad mini. only had it 2 weeks. used it this morning everything was fine. pluged in to charge, when I came back it is stuck on white screen with apple logo. I tried to reboot. that did not work. please help.

    Have you tried resetting your iPad?
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
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    Scroto,
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  • Installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug.  is this corect? I am unable to use the phone now.  What should i do next? I plug in to itune in my computer and ask me to restore my phone?

    installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug. 
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  • HT1222 i installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug.  is this corect?

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  • I have snow leopard installed as an OS.  When trying to reboot a MacBook Pro I am getting stuck on grey screen with apple logo and rotating symbol.  What can I do?

    I have snow leopard installed as an OS.  When trying to reboot a MacBook Pro I am getting stuck on grey screen with apple logo and rotating symbol.  What can I do?

    Maybe this might help.
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  • I just finished downloading and attempting the install of ios 7 on my iPhone 5.  I'm using the newest version of iTunes.  And now, I'm stuck at the screen with the iTunes logo and the plug.  But no matter what recovery mode wont work

    I just finished downloading and attempting the install of ios 7 on my iPhone 5.  I'm using the newest version of iTunes. 
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    No problem, glad to help!
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    Make an appointment at an Apple store if there is one nearby.

  • Stuck with black screen with Apple and download bar approx 1 quarter done. Downloading Yosemite. It has completely stopped. I can't access anything. Please help

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    Hey amreed2012,
    Thanks for the question. The steps in the following resource may resolve your issue:
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    http://support.apple.com/kb/HT1808
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    Matt M.

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